The York Hospital
York Hospital, Wigginton Road, York, North Yorkshire, YO31 8HEContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Very good care at the hospital after slip on leaves
by waltzyw65 - Posted on 01 December 2022
Early November my husband slipped on wet leaves and damaged his right arm. I took him to A & E at about 20.00 hours, he had an assessment by a triage nurse within 5 minutes of arrival, he was sent to Urgent Care where he was seen by a Nurse Practitioner within 10 minutes, she checked him, gave painkillers and sent him for an X ray, then back to the Nurse Practitioner who was very efficient and reassuring. She gave him a collar and cuff sling, painkillers, leaflets and an assurance that the Orthopaedic team would be in touch in the next few days. We left the hospital 2 and a half hours later. Fantastic service. Two follow up appointments a week apart were face to face appointments and X rays and again conducted efficiently by a Nurse Practitioner who was very experienced and reassuring. This all seems very good practice and you are to be congratulated for this. Well done.
Visited November 2022
Provided by Care opinion
Review titled The York Hospital
Replied on 02 December 2022
Thank you for your kind words regarding the care your husband received in the Emergency Department and Urgent Care Unit at York Hospital, and then later in the Orthopaedic Department. It is heartening to know he was treated with such kindness and encouragement during your visits. Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment you received from the entire clinical team involved in your care. I have passed on your comments to the staff involved, which I am sure they will be very pleased to read. Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients and relatives and thank you once again for sharing your experience with me.
Provided by Care opinion
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Review titled Daughter giving birth at york maternity
by tucanaxn66 - Posted on 23 November 2022
My daughter arrived at york maternity triage after her waters breaking then moved to delivery. She had baby next morning. The staff were fantastic from start to finish, the care and dignity they show to everyone is great. They all did an amazing job. It started off a quiet night then it got busy but they were constantly there caring for my daughter and myself and her partner. Fabulous bunch they are credit to all of them x
Visited November 2022
Provided by Care opinion
Review titled The York Hospital
Replied on 28 November 2022
Thank you for your kind words regarding the care your daughter received in the Maternity Department at York Hospital. It is heartening to know she was treated with such kindness and encouragement during the birth of her baby. Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment your daughter received from whole midwifery team involved in her care. I have passed on your comments to the staff involved, which I am sure they will be very pleased to read. Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients and relatives and thank you once again for sharing your experience with me.
Provided by Care opinion
Information supplied by York and Scarborough Teaching Hospitals NHS Foundation Trust