The York Hospital
York Hospital, Wigginton Road, York, North Yorkshire, YO31 8HEContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Has to be UK’s worst hospital
Rated 1 star out of 5
by Anonymous - Posted on 14 September 2024
My aunt who hasn’t been in an a&e department in over 21 years had to unfortunately visit York A&E department on Thursday 12th Sept. After going to Selby minor injuries to be told her blood pressure was at 238/118 and to immediately go to A&E at York was greeted by the a receptionist and a very unfriendly nurse both looking like they were chewing wasps. She was then left with blood pressure so high she was at risk of a stroke sat in a waiting are which may I add was actually half empty for 2.5 hrs before even being seen by a triage nurse. Total wait 8.5 hrs to be told by clearly an incompetent and disinterested dr that he didn’t deal in blood pressure and there was no cardiologist available? It’s an emergency department for crying out loud. She was sent home with blood pressure still the same and told to speak with gp for a cardiology referral. She visited her gp at 3.30pm on the 13th and was told she was extremely high risk of a stroke and under no circumstances should she have been sent home from a&e the night before. She was admitted to Emergency Medical Assessment by the GP where she has currently spent another 9 hrs plus. Sort it out York Hospital, it’s not even below average on its care for patients they genuinely do not care, worst rates maternity unit which as a family we’ve also experienced. The nhs has gone to the dogs and this hospital is one of the worst.
Visited Accident and emergency services on September 2024
The York Hospital has not yet replied.
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Review titled Breast screening, lovely staff
Rated 5 stars out of 5
by Julie - Posted on 10 September 2024
I attended the breast screening unit, for routine mammogram, the procedure was explained clearly and carried out by a caring radiographer. The whole experience was made easy, thanks to a caring professional.
Visited Breast cancer services on September 2024
The York Hospital has not yet replied.
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Review titled Outstanding team
Rated 5 stars out of 5
by MALCOLM FIRTH - Posted on 10 August 2024
I was referred to eye clinic by Vision Express on the 7th August and was seen the next day 08-08-24 by the day clinic. All the day clinic staff were amazing from triage to Consultants. Procedures were explained in detail providing me with full explanations of process and possible outcomes. I was readmitted for surgery on the 9th next day and again the service although pressure in time was outstanding. The treatment was second to none. The support staff and sister preparing me for surgery were amazingly helpful. Bless them didn’t even get lunch which I think needs address as by 4pm were visibly tired and flagging. Consultants were available to speak with and answered any questions addressing personal concerns. This department deserve a gold award thank you all the whole team for your care
Visited Ophthalmology on August 2024
The York Hospital has not yet replied.
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Review titled Rock Star Treatment.
Rated 5 stars out of 5
by Garth smith - Posted on 05 September 2024
Arrived at A&E 31/08/2024 08:15am, with stomach pain, examined by a doctor who sent me for a scan, the results showed a perforated appendix. The doctor explained I would be having an operation later that day. Arrived into theatre at 16:15 pm, the operation was a successful removal of the appendix. Discharged Monday 02/10/2024. Very happy to be going home for some rest and relaxation. Just wanted to say a big thank you to all the staff at York hospital for the great care and attention I received. Rock star treatment.
Visited General Surgery on August 2024
The York Hospital has not yet replied.
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Review titled Outstanding Endoscopy Treatment
Rated 5 stars out of 5
by Pamela Ludolf - Posted on 06 July 2024
Having a colonoscopy procedure isn’t something one would normally wax lyrical about, but on Tuesday, from the moment I was handed into the care of the Endoscopy Department to leaving Recovery, I was treated with great kindness and patience. Every single person, who I came into contact with, ensured I was comfortable, understood the process and provided me with great dignity. My doctor was the epitome of a truly caring and gentle professional, who took the time to put me at my ease and explain what was happening throughout. I honestly felt I received five star treatment from this wonderful department! York Hospital, I applaud and sincerely thank you.
Visited Diagnostic Endoscopy on July 2024
The York Hospital has not yet replied.
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Review titled Phesco treatment for breast cancer
Rated 5 stars out of 5
by Claire myles - Posted on 13 July 2024
I am currently having phesco treatment for breast cancer at york oncology unit. The whole team are professional yet friendly and caring . My treatment is going great and each and everyone that works there have in some way helped with my treatment . I can only thank you all .
Visited Oncology - Medical on July 2024
The York Hospital has not yet replied.
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Review titled Amazing maternity unit
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2024
I have recently given birth at York Hospital and due to a large baby, was being induced early. The care and support given to me by midwives both during and after labour was phenomenal. They supported me during what was a tough labour, and then whilst navigating being a new mum and an extended stay on the ward. I’d like to thank all the midwife’s, particularly those that helped me deliver. We will always be grateful you helped our baby arrive safely.
Visited Maternity services on July 2024
The York Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
Attended for a gastroscopy.Kind, professional and efficient care from the start. Didn’t have to wait too long. Amazing doctor who gave clear feedback on the day.
Visited Gastrointestinal and Liver services on June 2024
The York Hospital has not yet replied.
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Review titled Kind and Quick
Rated 5 stars out of 5
by Bennie - Posted on 08 July 2024
I had been involved in a traffic accident a couple of days previously, and I had symptoms of an arm fracture developing. I took myself to the reception and from there to the point I saw a doctor I was met warmly and efficiently. I think the whole process only took around 40 minutes, too, and considering how busy it was, I was amazed how quick it was. The doctor who saw me quickly gave me a diagnosis and some advice. Great experience all round!
Visited Accident and emergency services on June 2024
The York Hospital has not yet replied.
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Review titled Shocking
by Anonymous - Posted on 08 June 2024
I didn’t want to go to A&E but my GP sent for suspected appendicitis so had no choice. One of the nurses came to talk to me about my insulin and eating, I tried to explain I felt too ill to take anything after I had been sick 3 times while I was talking she got distracted by the vending machine and bought herself snacks. The A&E dr though was absolutely lovely with me really took care of me he showed compassion and care which is rare for me to experience. Over the hours I got sicker and felt better then sicker. I was so ill by the early hours one lovely nurse found me a trolley on the trauma ward I had never felt so ill in my life. The biggest shock though was I had gone 13 hours without a drink and I kept asking 5 different nurses and never got any answers. The nurse on duty last night offered me a drink of water that wasn’t even mine it was a cup from a previous patient. Good Job I was on the ball. The A&E dr came to see me before he finished he could tell I wasn’t well where some felt I was faking it (history of mental health and that’s all some see). Discharged this morning while still very unwell as they couldn’t find a cause. Although a bad experience a massive shout out to 3 nurses and one dr!
Visited Accident and emergency services on June 2024
The York Hospital has not yet replied.
Information supplied by York and Scarborough Teaching Hospitals NHS Foundation Trust