The Blackheath Hospital
40 - 42 Lee Terrace, London, SE3 9UDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great practice and team work
Rated 5 stars out of 5
by Mariam - Posted on 20 August 2024
I was seen time and treated with respect and dignity at all time. My procedure was explained to me by my consultant the surgery.
Visited General Surgery on August 2024
The Blackheath Hospital has not yet replied.
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Review titled great service
Rated 5 stars out of 5
by carol ann cox - Posted on 29 August 2024
my treatment was very good cannot recommend staff enough very friendly & helpful as I am elderly made me feel at home nothing was too much trouble even when I needed help in the middle of night
Visited Orthopaedics on August 2024
Review titled The Blackheath Hospital
Replied on 01 September 2024
Hello Carol, Thank you so much for your 5* review and positive feedback. We are glad to hear that our staff provided you with such excellent care throughout your treatment experience.
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Review titled No communication
Rated 2 stars out of 5
by Leslie Suttle - Posted on 28 May 2024
I was referred to Blackheath by nhs . hospital Greenwich. I had pre tests i.e. swabs and bloods, one test was positive for mrsa, so I was given a five day treatment, after the five days I was re-tested and was told I would hear from them in two days. Five days latter no info. Phoned them was put through to department dealing with me went to answer phone was told by message will contact within forty eight hours, no contact. Week later still no response phoned again same response. Week later I went to hospital to try to get info. Was told someone would phone me same day. No phone call came, six weeks latter no phone calls no emails no communication. Am in limbo, unable to make any arrangements for future events until I get a date for my prosedure
Visited Don't know on May 2024
Review titled The Blackheath Hospital
Replied on 29 May 2024
Dear Mr Suttle, I am sorry that this has been your experience so far. We will be in contact with you to remedy this as soon as possible. Thank you for highlighting this. Dean Morris Director of Clinical Services
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Review titled Great doctor
Rated 5 stars out of 5
by Franco Manna - Posted on 07 March 2024
The Doctor helped me treat a skin issue I was experiencing for over 6 months. After been incorrectly diagnosed by two different GP and going through 3 different antibiotics. All I needed was a cream that almost cured everything within 2 weeks. He is the perfect example of what doctors should be doing
Visited Dermatology on March 2024
Review titled The Blackheath Hospital
Replied on 11 March 2024
Hi Franco, Thank you for your 5* review and positive feedback.
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Review titled Great Team Work
Rated 5 stars out of 5
by Valerie Simmonds - Posted on 05 April 2024
It is just over 3 weeks since I had a”Total Hip Replacement “everyone from my consultant to the house keeping team were absolutely brilliant…all very caring and top of their profession.The rooms together with the food menu were excellent.If I had to go back into “The Blackheath “ tomorrow I wouldn’t hesitate…Thank you all 😊
Visited Orthopaedics on March 2024
Review titled The Blackheath Hospital
Replied on 09 April 2024
Thank you Valerie for your 5* review and lovely feedback, we wish you a speedy recovery from your surgery.
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Review titled Fantastic Experience
Rated 5 stars out of 5
by Charles Montlake - Posted on 02 February 2024
Fantastic experience. Went in for a Hernia op. Done where and when they said it would be. Out the same evening. Took painkillers before bed just in case as not in paid, have had none since The consultant and theatre staff were top notch In my room I was so well looked after by a very cheerful team Absolutely recommend this hospital for everything
Visited General Surgery on February 2024
Review titled The Blackheath Hospital
Replied on 09 February 2024
Hi Charles, Thank you for your 5* review and positive feedback. We are glad to here that you had a great experience with us.
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Review titled Procedure
Rated 3 stars out of 5
by Patricia hanlon - Posted on 06 March 2024
Bad experience with laser fragmentation didn’t go well uretha damaged on going suffering had to stop procedure now waiting to see what is going to happen hoping uretha heals lots of infection when stent placed before procedure
Visited Urology on February 2024
Review titled The Blackheath Hospital
Replied on 11 March 2024
Hello, we are very sorry to hear about your experience with us. We would like to look into this further. Would you mind please emailing some details on what date you attended the hospital and your contact details to youropinioncounts@circlehealthgroup.co.uk.
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Review titled Wonderful care
Rated 5 stars out of 5
by Sylvia Jean Davy - Posted on 20 June 2023
I attended the hospital for keyhole knee surgery and everyone was so kind and caring. I am a nervous patient but everyone put me at ease and nothing was too much trouble. If you have to go to hospital for surgery, I highly recommend the Blackheath Hospital!
Visited Orthopaedics on June 2023
The Blackheath Hospital has not yet replied.
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Review titled Very happy with service
Rated 5 stars out of 5
by Andrew Conway - Posted on 16 June 2023
I was admitted for a Lumbar neurolytic root block on 14th June. The nurses and doctor were helpful and efficient and I was discharged after a short recovery period. I was asked to mention staff names, but google guidelines forbid this.
Visited Diagnostic Endoscopy on June 2023
The Blackheath Hospital has not yet replied.
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Review titled Excellent service.
Rated 5 stars out of 5
by K Sanders - Posted on 01 June 2023
Visited pathology to for blood test and the team there were great. My veins can be tricky, but there was no problem and no pain. Done in a flash.
Visited Don't know on June 2023
Review titled The Blackheath Hospital
Replied on 20 June 2023
Dear Ms Sanders, Thank you for your kind review. I'm glad your blood test went well. I will let our team know. Dean Morris Director of Clinical Services
Information supplied by Circle Health Group Limited