Teddington Memorial Hospital
Teddington Memorial Hospital, Hampton Road, Teddington, Middlesex, TW11 0JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Diabetic Eye Test Clinic - Signage
Rated 4 stars out of 5
by Malcolm M - Posted on 13 October 2022
On attending the diabetic eye test clinic yesterday I entered the main entrance where there was no reception staff but a notice board listing the various departments and a map of were they were located. However, the diabetic eye test clinic was not listed. Myself and another gentleman were wandering around trying to find it when we eventually came across a member of staff who was able to direct us to the correct location. It would have been much more helpful to have the clinic included on the list at the entrance so we could have gone directly to the clinic. Once we arrived at the clinic everything was fine.
Visited Don't know on October 2022
Review titled Teddington Memorial Hospital
Replied on 17 October 2022
Thank you for your feedback about the Teddington Memorial Hospital. The Teddington Memorial Hospital hosts various outpatient clinics, the retinal screening clinics are run by NEC Software Solutions, South West London Diabetic Eye Screening Programme (SWL DESP). We have been advised the appointment letter should have had directions to the outpatient clinics, I am sorry if this was not communicated to you. I have shared your feedback with the team to help improve our services.
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Review titled Compassionate Doctor
Rated 5 stars out of 5
by ThanksDoc - Posted on 10 October 2022
My mom had a bit of a fall and to doctor we saw was extremely compassionate about the whole situation, giving us a step by step on things to do next and what signs to keep an eye on. The doc also gave general advice for my mom's underlying condition. In general, making us feel extremely comfortable while giving us ways to improve my mom's quality of life.
Visited Urgent care centre on October 2022
Review titled Teddington Memorial Hospital
Replied on 12 October 2022
Thank you for your positive feedback which we will share with the team. The team will be pleased to know that their patients appreciate the work they do.
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Review titled Really really great service
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2022
At a time when its difficult to see a gp Teddington Memorial Hospital, walk-in centre Is incredible. The centre is calm and organised The receptionist friendly, patient and professional The nurse was thorough and professional The doctors were good A great centre, no bad or judgemental attitude from all we came across. Please keep up the great work, dont lose your positive and work standards :)
Visited Urgent care centre on September 2022
Review titled Teddington Memorial Hospital
Replied on 07 September 2022
Thank you for your positive feedback about the Urgent Treatment Centre in Teddington. I have passed your kind feedback to the service so they can share with the team.
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Review titled Brilliant service
Rated 5 stars out of 5
by Georgina - Posted on 25 September 2022
I injured my knee in a heavy fall and was advised by 111 to attend a walk in centre. Staff were friendly and informative from the start. We were advised it was around 1 hr 30 min wait to be seen but I was seen by a doctor, had an X-ray and saw the same doctor within an hour. Fortunately no major damage but I was given really clear information on what to do to help recovery at home. Overall, a very impressive, informative and friendly service from start to finish.
Visited Urgent care centre on September 2022
Review titled Teddington Memorial Hospital
Replied on 26 September 2022
Thank you for your feedback about the service at Teddington Memorial Hospital. I will share your feedback with the team as I am sure they would be keen to hear that their work is appreciated.
Information supplied by Hounslow and Richmond Community Healthcare NHS Trust