Teddington Memorial Hospital
Teddington Memorial Hospital, Hampton Road, Teddington, Middlesex, TW11 0JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great help !
Rated 5 stars out of 5
by Tracey Caswell - Posted on 20 June 2023
Nurse ( name of aj ) was extremely heplful with her explanations and exercise advice when my partner's knee collapsed ! She was very thorough !
Visited Mobility and falls services on June 2023
Review titled Teddington Memorial Hospital
Replied on 21 June 2023
Thank you for your positive feedback which we will share with the team. The team will be pleased to know that their patients appreciate the work they do.
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Review titled Efficient and friendly - thank you
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
I came in with what turned out to be a dislocated toe. Within two hours I had 3 consultation, 2 x-rays and my toe was put back in place. Thank you all!!
Visited Urgent care centre on June 2023
Review titled Teddington Memorial Hospital
Replied on 05 June 2023
Thank you for your positive feedback about the Urgent Treatment Centre in Teddington. I will share your feedback with the team as I am sure they would be keen to hear that their work is appreciated.
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Review titled Great Speedy Service
Rated 5 stars out of 5
by Pierre B - Posted on 24 May 2023
I was warmly welcomed at Teddington Memorial Hospital. The multiple members of staff who cared for me made me feel comfortable and made the situation as relaxing as could be. I thoroughly enjoyed my interaction with the professional who looked after me. They talked me through what I needed to do to amend the problem in an easy-to-understand manner which I appreciated. I would highly recommend Teddington Memorial Hospital and would like to thank everyone working here for their service :)
Visited Urgent care centre on May 2023
Review titled Teddington Memorial Hospital
Replied on 25 May 2023
Thank you for your positive feedback about the Urgent Treatment Centre in Teddington. I have passed your kind feedback to the service so they can share with the team.
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Review titled Great service at Teddington today
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2023
Urgent Care Centre Teddington, efficient, friendly and helpful. Performing a vital service, deserves our thanks and support.
Visited Urgent care centre on May 2023
Review titled Teddington Memorial Hospital
Replied on 23 May 2023
Thank you for your positive feedback about the Urgent Treatment Centre in Teddington. I will share your feedback with the team as I am sure they would be keen to hear that their work is appreciated.
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Review titled A very positive experience here today
Rated 5 stars out of 5
by Diane Howell - Posted on 04 April 2023
I woke up this morning with some strong abdominal pain, followed by dizziness. Sure that I needed medical attention today, if possible, I rang our Gp practice. Usual story, no morning appointments left, but I could ring at 2 pm or call 111. I did the latter, was asked various questions, was phoned back by a clinician, then another doctor who was able to advise on where it might be possible to go for an in-person appointment. He called me back to recommend Teddington Memorial Hospital, or if no Gp there, to go to A & E. We went to Teddington, I was seen after a short time by a doctor, examined and diagnosed, given advice on using pain killers and a prescription sent by email to a Pharmacy near by. All staff I met were professional, understanding, and considerate. Everything was clearly explained, nothing rushed, adding up to a very good experience. Thank you very much to medical and admin staff!
Visited Urgent care centre on April 2023
Review titled Teddington Memorial Hospital
Replied on 11 April 2023
Thank you for your feedback about the service at Teddington Memorial Hospital. I will share your feedback with the team as I am sure they would be keen to hear that their work is appreciated.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Robin-Adrian Flood - Posted on 11 March 2023
Suffering from excruciating back pains for four days, I went to A&E for help on a Saturday morning. Despite a full waiting-room, I was assessed in 35 minutes and saw a doctor 20 minutes later. A friendly and thorough examination with excellent diagnosis and advice. Well done, Teddington Hospital, you are just what one expects of medical services.
Visited Urgent care centre on March 2023
Review titled Teddington Memorial Hospital
Replied on 13 March 2023
Thank you for your positive feedback about the Urgent Treatment Centre in Teddington. I have passed your kind feedback to the service so they can share with the team.
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Review titled Disappointing
Rated 3 stars out of 5
by Andreia - Posted on 18 March 2023
Went in with my son today.waitting room was empty but it was 15 min to close. Been denied treatment even tough he was seen by a nurse that saw him with a very high temperature and a very inflamed throat. Been sent to A&E even tough I was already there he he probably only needed antibiotics.
Visited Urgent care centre on March 2023
Review titled Teddington Memorial Hospital
Replied on 20 March 2023
Thank you for your feedback about the service at the Urgent Treatment Centre, Teddington Memorial Hospital. I am sorry to hear of your experience. Please email PALS.HRCH@NHS.NET with your details, for us to investigate the incident and provide you with feedback on the outcome and learning.
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Review titled An amazing hospital with superb staff
Rated 5 stars out of 5
by Nicholas Walker - Posted on 01 March 2023
I am a visitor to Hampton area, where my sister lives. I became ill on 28/2 and she brought me to your hospital for a check. Throughout my visit I was treated with immense professionalism, expertise, courtesy and kindness. I cannot praise the staff highly enough.
Visited Don't know on February 2023
Review titled Teddington Memorial Hospital
Replied on 02 March 2023
Thank you for your positive feedback which we will share with the team. The team will be pleased to know that their patients appreciate the work they do.
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Review titled Care, compassion, professionalism at the walk-in centre
Rated 5 stars out of 5
by Ann Coward - Posted on 15 January 2023
As both my GP practice and the out of hours service were both closed, I had occasion to attend the walk-in clinic at the hospital. From the moment I walked in (feeling pretty poorly) I was treated with care, compassion and professionalism, from the receptionist taking my details to the nurse reading test results, diagnosing and ultimately prescribing. Thank you for the way I was treated on what was a busy afternoon for staff.
Visited Urgent care centre on December 2022
Review titled Teddington Memorial Hospital
Replied on 16 January 2023
Thank you for your feedback about the service at Teddington Memorial Hospital. I will share your feedback with the team as I am sure they would be keen to hear that their work is appreciated.
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Review titled Excellent service
Rated 5 stars out of 5
by Joyce - Posted on 09 November 2022
First class treatment - from the friendly greeting at the door to the helpful reception staff. Then excellent care from a nurse - she suspected a fracture and booked an x-ray. The process ran very smoothly and I was soon seen again, given a splint and booked into a fracture clinic. I was in and out within an hour - fantastic service. I think everyone should have access to this type of care at a local level.
Visited Urgent care centre on November 2022
Review titled Teddington Memorial Hospital
Replied on 09 November 2022
Thank you for your positive feedback about the Urgent Treatment Centre in Teddington. I have passed your kind feedback to the service so they can share with the team.
Information supplied by Hounslow and Richmond Community Healthcare NHS Trust