St James's Hospital
Beckett Street, Leeds, West Yorkshire, LS9 7TFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Service
Rated 1 star out of 5
by Milvydas Macijauskas - Posted on 20 July 2023
I came to hisptil just to clean my eye it's just basicly wash which took max 10 min and I waiting 6h how it's possible people which paying taxis and paying every time 100euro have to vait so long even when it's no people in waiting room it's diskraisfull health care
Visited Accident and emergency services on July 2023
St James's Hospital has not yet replied.
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Review titled The greatest customer / patiant experience at this hospital
Rated 5 stars out of 5
by Sterling Burton - Posted on 10 July 2023
Following a recent admission to the St. James hospital I would like to say a huge thank you to everyone who dealt with me from the porters, catering staff to the doctors but my biggest thanks and gratitude is for the nurses, these guys are the heroes of this hospital, they deal with all the fallout, anxieties in such a professional manner they build you up when you're at your lowest they need more appreciation for the hard work they do. For all your own beliefs and faiths may god bless you Sterling Burton
Visited Don't know on July 2023
St James's Hospital has not yet replied.
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Review titled Didn’t listen
Rated 1 star out of 5
by Stewart Whitelaw - Posted on 23 June 2023
For the second time this department tried to get me to make an appointment. When I questioned the procedure because my consultant had said this was not what he asked for, all I got was ‘I’ll discharge you then’ and no willing to sort the situation.
Visited Sleep Medicine on June 2023
St James's Hospital has not yet replied.
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Review titled Made what was a terrible time for me the easiest it could be
by echopf87 - Posted on 02 June 2023
During such a worrying and important stage of my life, ward J24 treated me with the most dignity and care when I really needed it most. I was in a conformable, clean side room where I spent two days, nurses were kind and caring, attended to everything I’d asked, and the doctor on the ward - same doctor both days - was amazing, she was so considerate and calming in everything she did and reassured me the whole time. I would like the thank ward J24, they made what was a terrible time for me the easiest it could be.
Visited May 2023
Provided by Care opinion
St James's Hospital has not yet replied.
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Review titled Poor communications facilities
Rated 4 stars out of 5
by Anonymous - Posted on 02 June 2023
I have had an on-going bladder problem, but every time I try and contact the Urology department I get an answer phone. It infuriating. I have search for an email address for them to drop them information/ask questions but there isn't one! Please could the hospital look into the current access to this department from outside the hospital. Currently it is not fit for purpose.
Visited Urology on May 2023
St James's Hospital has not yet replied.
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Review titled Surgical Assessment Unit - inappropriate behaviour
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2023
Early hours in the morning where they tell you to get rest and you can hear the staff gossiping about other staff members and other patients. It’s off-putting hearing staff making inappropriate comments about yourself as it made me not want to ask for help. They were really loud and I could not get any sleep.
Visited General Surgery on April 2023
St James's Hospital has not yet replied.
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Review titled I am so grateful for everything you did for me
by Beryl B - Posted on 05 April 2023
I attended J25 (Ophthalmology) St James Hospital in Leeds today for day surgery. I want to commended the medical and nursing staff who treated and looked after me. I was nervous about this appointment, being 82 years young (!), but felt so reassured by the teams professionalism, compassion, care and good humour! One doctor was so kind as to place a pillow under my legs as my back was hurting, this really helped me and was a distraction from the procedure l had done. I am so grateful for everything you did for me and feel you need recognition for it.
Visited April 2023
Provided by Care opinion
St James's Hospital has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Sue Speight - Posted on 04 April 2023
I was admitted to the Admissions Lounge / Ward for removal of my gallbladder. The care I received on this ward was absolutely brilliant, all the staff went above and beyond to provide professional care. All the staff were friendly, very caring and professional. The ward was extremely clean and tidy and I felt very safe during my stay on the ward. I would recommend St James Hospital and particularly the Admissions Lounge / Ward to anybody who is in need of surgery. I would like to say a big thank you to all the ward staff and the surgical team for the excellent care they all provided.
Visited General Surgery on March 2023
St James's Hospital has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2023
Had a cystoscopy which I was absolutely dreading but in the end it was painless, staff put me at ease and discussed everything as it went along. No issues for me at all, no rush either.
Visited Urology on March 2023
St James's Hospital has not yet replied.
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Review titled Caring staff
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2023
Had a biopsy today. All staff were very caring and understanding throughout the process. Explained everything that was happening at each stage. Excellent service and after care.
Visited Breast cancer services on February 2023
St James's Hospital has not yet replied.
Information supplied by Leeds Teaching Hospitals NHS Trust