St George's Hospital
Blackshaw Road, London, Greater London, SW17 0QTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about St George's Hospital.
Reviews
-
Review titled Terrible - unacceptable delay and hiding behind software...
Rated 1 star out of 5
by Heike - Posted on 14 November 2023
I had a DEXA scan which is a routine procedure to establish if the bone density in your body has reduced and some form of osteoporosis may be present. The duration of the scan was about 7min as only two parts of the body get scanned. Now, 5 weeks later the results are still not available to my GP or to me. When I phoned in today to enquire about them, I was told that "a software issue" prevented staff from doing the reports and that this issue has lasted over more than a couple of weeks. I think it's completely unacceptable that there aren't proper time tables within a 1-2 week turn around to look at scans and prepare the short report. Initially, I was told "the report" takes 3-4 weeks which is already extremely long for a standard check. But now nothing has even been looked at 5 weeks later. Total schambles and whoever heads this department is not doing their job. I should perhaps mention that when I arrived for the scan there was nobody there, empty waiting room - I still had to wait 25min as I was early. It's a riddle to me how the organisation is set up and clearly it doesn't work efficiently or in favour of patients and tax payers.
Visited Rheumatology on October 2023
St George's Hospital has not yet replied.
-
Review titled I did not feel any pain at all
by Jaroszlav - Posted on 29 September 2023
A month ago I had an operation to remove a bilateral inguinal hernia at St. George's Hospital. Many thanks to the surgeons for the excellent operation, during the rehabilitation process I did not feel any pain at all, which means everything was done perfectly, I hope that everything inside is also at the same level! I would like to thank the staff for their attention, care, excellent and very humane attitude before the operation, and especially after the operation! Everyone was very kind to me, and they took excellent care of me all night after the operation! Thank you all so much, you are the best!!!
Visited August 2023
Provided by Care opinion
St George's Hospital has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by MARY ANNE CARRUTHERS - Posted on 13 September 2023
I attended the Gynaecology clinic in June 2023. The communication from all the staff I met in the outpatient dept and the clinic was excellent. Everybody introduced themselves. The nurse consultant that I saw in the clinical was fantastic. She explained everything and checked that I understood everything in a non patronising way. All the clinical staff introduced themselves which was very welcoming.
Visited Gynaecology on June 2023
St George's Hospital has not yet replied.
-
Review titled Outstanding stay
Rated 5 stars out of 5
by Jean Lawrence - Posted on 28 June 2023
I had a left side pleurodesis on 15 May which was successful. The operation was delayed because of an emergency, but this did not pose a problem. Despite the circumstances, I enjoyed my stay. The food was very good; consultants and staff very friendly and reassuring and there was a wonderful, relaxing atmosphere. I would highly recommend St George's. I have stayed in other hospitals, but St George's is the most outstanding.
Visited Cardiothoracic surgery on May 2023
St George's Hospital has not yet replied.
-
Review titled Fabulous care
Rated 5 stars out of 5
by Caroline Coughlan - Posted on 24 July 2023
I was seen very quickly in A&E and went straight into resus where I was looked after and treated straight away. I was then taken to intensive care where I was continued to be looked after and treated for sepsis. The staff were all amazing and I want to say a big thank you for saving my life!
Visited Intensive Care on May 2023
St George's Hospital has not yet replied.
-
Review titled An exceptional, comforting and smooth process.
Rated 5 stars out of 5
by Lauren S - Posted on 05 April 2023
I checked myself into St George’s from experiencing intense pain for an issue I’m waiting to have operated on. They were nothing but helpful from the start, I was on my own and very scared and every nurse or doctor I had an interaction with was caring and genuine. They got me to the department I needed within a couple of hours and I can’t thank them enough.
Visited Accident and emergency services on April 2023
St George's Hospital has not yet replied.
-
Review titled Wonderful service
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2023
I attended today for colposcopy Whole experience was great Appointment on time Nurses lovely , kind and informative Procedure explained clearly
Visited Gynaecology on April 2023
St George's Hospital has not yet replied.
-
Review titled Transport “ the Most Horrible Services “
Rated 4 stars out of 5
by Malak Rayner - Posted on 18 April 2023
ew: The Hospital St George’s wonderful, the dermatologist dept for lymphoedema ) An excellent staff. Unfortunately for the first time I had no choice need to use the transport service, I found out first : the manger so horrible and Rude, he doesn’t have any ideas how management and how to deal with Pations. Second the Miserable manager who is in charge of the Lunge area worse , very and extremely Miserable My goodness St George’s Hospital can’t found a better Staff to employee than them . Very sad , I wish I can walk so I don’t need this horrible service and this miserable people
Visited Don't know on April 2023
St George's Hospital has not yet replied.
-
Review titled Wonderful Staff
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2023
I have an internal gynaecology procedure at Lanesborough Wing and the staff were absolutely fantastic. I don’t find these scans easy and as soon as they heard that I was uncomfortable one nurse did the scan and the other came and chatted to me. Asked me questions and generally put me completely at ease. I can’t really express how brilliant they were and during a very vulnerable procedure I left the room completely calm and relaxed. Wonderful hospital and wonderful staff.
Visited Gynaecology on March 2023
St George's Hospital has not yet replied.
-
Review titled Incredible Service
Rated 5 stars out of 5
by Emily Smith - Posted on 12 April 2023
I visited the EPU multiple times over my pregnancy as I had a miscarriage back in the summer and was feeling very anxious. The EPU is the most incredible service with the most wonderful team who couldn't have been more understanding/ reassuring or professional. They offered me bi-weekly scans to make sure everything was progressing as it should, and this was the most comforting thing and lessened my anxiety hugely. I couldn't recommend St. George's enough and especially the entire team and service at the EPU. It is honestly one of a kind and I couldn't be more thankful for all their help.
Visited Maternity services on March 2023
St George's Hospital has not yet replied.
Information supplied by St George's University Hospitals NHS Foundation Trust