Southend Hospital
Prittlewell Chase, Westcliff-on-Sea, Essex, SS0 0RYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Disgusting
Rated 1 star out of 5
by Maggie - Posted on 27 September 2022
Treating humans as I observed last night at Southend A&E is wrong ! 9 hour wait no food or drinks given out . No updates ! 12 ambulances in car park with patients in . 8 hours wait for bed once you had been seen and needed admitting. What is going on! Our NHS has become the worse run organisation I have ever witnessed . Offers a service i would expect of a third world country. I witnessed all this first hand last night I was appalled at some of the sorry sights I saw in the waiting room . I am now worried for my well-being if I needed emergency Help !!
Visited Accident and emergency services on September 2022
Review titled Southend Hospital
Replied on 29 September 2022
Good afternoon, We are sorry to hear you have had this experience. We will ensure this feedback is passed onto the team in Southend Emergency Department. If you would like to discuss this further, please call our PALS team on 01702 385333. PALS office phone lines are open 11am to 2pm, Monday to Friday (excluding Bank Holidays). Alternatively you can email mse.pals.suhft@nhs.net. Kind regards, Patient Experience Team
Provided by Care opinion
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Review titled Amazing place Wednesday 13 September
Rated 5 stars out of 5
by Allan Lambert - Posted on 17 September 2023
Brilliant place, wonderful, staff, always calm and pleasant under busy conditions. Eye doctor was such a professional, thank you for your amazing treatment.
Visited Accident and emergency services on September 2022
Review titled Southend Hospital
Replied on 19 September 2023
Good morning, thank you for taking the time to post your feedback. Kind regards, Patient experience team
Provided by Care opinion
Information supplied by Mid and South Essex NHS Foundation Trust