Salisbury District Hospital
Odstock Road, Salisbury, Wiltshire, SP2 8BJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Extremely Bad experience
Rated 1 star out of 5
by Virag Kiss - Posted on 13 August 2024
Patient is disabled, waiting at A&E 8 hours (it is 3am in the morning), I had an X-ray, waiting for a Dr to tell me the result. One x-ray in 8 hours. Have not seen a doctor in the last 3 hours. Horrible place
Visited Accident and emergency services on August 2024
Salisbury District Hospital has not yet replied.
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Review titled No one answering phone
Rated 1 star out of 5
by della joyce discombe - Posted on 10 July 2024
mr hibberd is waiting to have a pacemaker fitted we had a date but it had to be postponed oweing to having MRSA posative result we have sent swabs off but have not had a result back I have rang about 10 times but no reply left messages and told someone will get back to me This is delaying me having open heart surgery
Visited Cardiology on June 2024
Review titled Salisbury District Hospital
Replied on 10 July 2024
Good morning. we have forwarded this on to Cardiology but if you do not hear anything please come through our PALS department on sft.pals@nhs.net or 01722 429044
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Review titled Absolutely wonderful Team and Department
Rated 5 stars out of 5
by Stephen Bishop - Posted on 05 July 2024
Huge thanks to the wonderful team in the Endoscopy Department. Made me feel relaxed and welcome, nothing was too much trouble. The care and information I received was first class. Many Thanks Stephen Bishop
Visited Colorectal cancer services on May 2024
Salisbury District Hospital has not yet replied.
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Review titled All round brilliant
Rated 5 stars out of 5
by Peter John - Posted on 12 May 2024
Had an early Sunday morning appointment. The team were extremely professional, informative and helpful in how and what the procedure was going to entail. Afterwards they were still interested and understanding. Just cannot say a big enough thank you. You are very appreciated indeed.
Visited Prostate Cancer Service on May 2024
Salisbury District Hospital has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anthony Asher - Posted on 17 April 2024
Presented last Saturday at approx 5pm with shoulder injury. Excellent service from start to finish. All the staff were lovely and so kind. After Xray confirmed broken shoulder. Sent home with a sling and pain killers. Will be called back for further review. Whole procedure in under one hour. Cannot express my gratitude enough - Well Done Salisbury A & E!!
Visited Accident and emergency services on April 2024
Salisbury District Hospital has not yet replied.
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Review titled Excellence
Rated 5 stars out of 5
by Diana Scott-Owen - Posted on 17 April 2024
This breast unit is even better than you would find in a private hospital! Such a comfortable place to wait with chairs I would love to have at home as I sank down into the depth of them. Books and magazines to read, lovely lighting and murals making me feel relaxed and at ease. I saw 4 practitioners which included 3 medical procedures and only managed to get to page three of my book as so little waiting time in between. 35 minutes from start to finish and with very caring medical staff. I am so lucky to have this wonderful hospital!
Visited Breast Surgery on April 2024
Salisbury District Hospital has not yet replied.
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Review titled helpful staff
Rated 4 stars out of 5
by john oatley - Posted on 06 March 2024
Ate in Springs cafe at mid-day, before appointment. Early evening experienced extreme vomitting and diarrhoea .12 hours. Similar to Novovirus !!. Too soon to have been caught at the hospital ? Thought you should know. Am on course of chemotherapy, reported sickness etc .to Oncology contact
Visited Infectious Diseases on February 2024
Salisbury District Hospital has not yet replied.
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Review titled Professional, friendly staff at Eye Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
Accompanied a friend for an appointment at the Eye Clinic at Salisbury Hospital today and was impressed by all the staff’s friendly and welcoming manner and the calm atmosphere they maintained in an extremely busy and full on morning. The friend I was with was very nervous, but he was put at ease by all the staff he saw. Thank you.
Visited Ophthalmology on February 2024
Salisbury District Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Bob Bigger - Posted on 16 January 2024
Had an appointment with the endoscopy team for colonoscopy and gastroscopy which I wasn’t looking forward to but from the moment I checked in I was immediately made to feel relaxed about the procedure I was about to receive. The nurses carrying out the procedure couldn’t have been more helpful and I would just like to share my gratitude for making what could have been an unpleasant experience into a more than bearable one with there informative but relaxing way of putting me at ease,obviously a very professional team doing a very professional job many thanks
Visited Gastrointestinal and Liver services on January 2024
Salisbury District Hospital has not yet replied.
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Review titled Great medical care, poor communication
Rated 3 stars out of 5
by Ann Cakebread - Posted on 01 December 2023
Arrived by ambulance (called by 111 responder) about 1am to A&E on Friday 17th November. Admitted to AMU. Very weak, retching. Diagnosed viral infection diarrhoea, unable to urinate. Blood sample results poor. Transferred to Durrington Ward in single room. Brilliant nurses busy saving lives in main ward unable to respond promptly to my help button. Disgusting diarrhoea left in tray several hours. Catheter prevented keeping myself and bedsheets clean. Humiliating. On third day a bowl of water and towel was provided for me to wash myself, but I was too weak to do it properly. On Tuesday 21st the morning Doctor told me she would get catheter removed and I could go home. Repeatedly, over most of the day, asked nurses to remove catheter but no response to my messages. Finally a nurse explained they couldn't do it without Doctor's authorisation and I told him what Doctor had said, whereupon her instruction was found in my notes. All staff extremely apologetic, and I stress that their sheer over-busyness means they cannot be blamed. An urgently pre-booked gastroscopy to check Barrett's oesophagitis was cancelled by Endoscopy. I was given the impression that this was because I was now an inpatient - causing administrative difficulties between departments - and not told it was because Endoscopy wanted me in good health and able to cope with any "minor nicks". I am grateful for the thorough blood-testing and complicated medication which has enabled me to continue recovering my strength at home. However, I do wonder whether better means of communication could be found, between doctors, nurses, other departments and patients.
Visited Accident and emergency services on November 2023
Review titled Salisbury District Hospital
Replied on 04 December 2023
We are sorry you have not had a good experience. Please contact Salisbury Hospital PALS on 01722 429044 or sft.pals@nhs.net if you would like a response to this.
Information supplied by Salisbury NHS Foundation Trust