North Devon District Hospital
Raleigh Park, Barnstaple, Devon, EX31 4JBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellence in troubled times
Rated 5 stars out of 5
by Francis Clifford - Posted on 17 January 2023
Unfortunately I had a few concerns after pacemaker implant. I was delivered to A&E via ambulance - very professional and kind crew, and placed into the care of a truly professional and dynamic team. All staff in A&E who took part in my care treated me with respect and professionalism. All aspects of care where explained to me clearly, I was reassured and my concerns were dealt with excellently. From start to finish, despite obvious pressures in the department, my care was delivered with a truly professional and kind team. Well done to you all!
Visited Accident and emergency services on January 2023
Review titled North Devon District Hospital
Replied on 20 January 2023
Thank you for taking the time to provide us with your feedback. It is great to hear of your positive experience within the department. I will ensure that your feedback is shared with the whole team here in the Emergency Department. I hope you are recovering well. Kind regards Sophie Grills ED Governance & Operational Support Manager
Provided by Care opinion
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Review titled Excellent treatment
Rated 5 stars out of 5
by Jackie - Posted on 23 January 2023
At the end of December I fell and opened the wound on my knee from a previous knee replacement operation, so had to attend A& E, something I would have hoped not to need to do in such difficult times for the NHS. The treatment I received was second to none from all staff in A&E, despite how busy they were, and subsequently from the nursing, anaesthesia, orthaepadic and theatre teams and the wonderful orthopaedic consultant who dealt with my wound. I would also like to thank the lovely staff in recovery, dispensary staff, the catering staff for great food and the helpful reception staff in Jubilee ward. Everyone I met during my time there was so kind, caring, cheerful and patient. I couldn't have wished for better care from everyone I met and I am so grateful to everyone involved.
Visited Accident and emergency services on December 2022
Review titled North Devon District Hospital
Replied on 24 January 2023
Thank you for taking the time to post your lovely feedback. I will pass your comments on to all the teams and departments you mention. I hope you continue to recover and your knee is healing well.
Provided by Care opinion
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Review titled Great care from a busy team
Rated 5 stars out of 5
by Hazel - Posted on 19 November 2022
Thank you so much to everyone in A&E last week who helped me when I was suffering from acute pain caused by kidney stones. I know how overstretched you all are but you still managed to give excellent care and very good management decisions throughout. The nurses and doctors were all so helpful and despite the pressure you are clearly under, you have a smile on your faces and carry out your jobs with such care. Thank you so much to everyone
Visited Accident and emergency services on November 2022
Review titled North Devon District Hospital
Replied on 22 November 2022
Thank you for taking the time to provide us with your feedback. It is great to hear of the excellent care and management you had within the department. I will ensure that the whole team see your feedback. Thank you again, Sophie Grills
Provided by Care opinion
Information supplied by Northern Devon Healthcare NHS Trust