Musgrove Park Hospital
Musgrove Park, Taunton, TA1 5DAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Heart Monitor for three days
by Tony Perrett - Posted on 08 December 2023
I came in last Friday to have the monitor fitted to me which I duly returned last Monday. What I would like to know is how was my heart??
Visited December 2023
Review titled Musgrove Park Hospital
Replied on 08 December 2023
Good afternoon, Thank you for your email. So that I can help you with your enquiry, please email me on myvoice@somersetft.nhs.uk, then I will be able to help you with this. I look forward to hearing from you. KR Haley
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Review titled Caring attentive staff
by Gill Britton - Posted on 05 January 2024
I attended Blake Ward recently for an emergency assessment. Thank you so much for your professionalism and 'listening ear' when I explained the difficulties I was experiencing. You explained the treatment clearly and also arranged a follow up appointment 5 days later. Thank you so much for your help and care.
Visited December 2023
Musgrove Park Hospital has not yet replied.
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Review titled Excellent care by a well-organised team
by squatcn34 - Posted on 28 November 2023
Not many of us really like to have hospital treatment or appointments, but I must admit SDEC (Same Day Emergency Care) made my treatment a breeze. The excellent care was all carried out by a well organised professional team which made my short stay for treatment and test results very good. A true reflection of a great NHS and the service they give to all their patients while in their care. I for one would like to express my gratitude to all the staff at SDEC. Many thanks.
Visited November 2023
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Review titled Musgrove Park Hospital
Replied on 28 November 2023
Thank you so much for finding the time to write in to us and such lovely words. I will be sure to share this with the team - Thank you again and I do hope you are well
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Review titled I felt very reassured that he was in safe hands
by bravohb73 - Posted on 01 December 2023
My son broke his leg at a rugby match. He was taken to musgrove hospital a&e department. Then he was transferred to oak ward. I felt so worried about him. But everyone was very kind, very professional and I felt very reassured that he was in safe hands. There were some extremely kind nurses and student nurses and HCAs on the ward who went the extra mile to show consideration and care.
Visited November 2023
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Review titled Musgrove Park Hospital
Replied on 04 December 2023
Dear Bravohb73 Many thanks for your time in sharing your fabulous feedback about your son's stay on Oak ward! I am so pleased to hear your son received such kindness, consideration and thorough care from all our staff colleagues who looked after your son. It must have being a very stressful time for you all and I am so glad you felt your son was in safe hands during his stay with us - we understand the importance of providing all the supportive care needed to help ease such worrisome times. I will share your feedback with everyone who looked after your son including our staff colleagues on Oak ward and the Orthopaedic Speciality team involved in your son's care. I will also share with the wider Children's Unit. Everyone will be delighted to hear about your very kind feedback. I wish your son a fast and smooth recovery. Kindest regards Dr Holly
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Review titled All the staff/nurses were absolutely amazing
by LauraAyla9523 - Posted on 30 November 2023
We came in recently with our daughter, who has RSV. All the staff/nurses were absolutely amazing. We were made to feel so at home and nothing was too bigger ask. They were all so accommodating and friendly. Kindly, they helped a lot during the nights, which meant being a parent I could actually get some sleep. Our daughter is now on antibiotics, we’ve done a three day course so far. They sent us home with a further two days to still continue. Luckily and amazingly, they offer a great service where community nurses can come to your home to continue the antibiotics. This is so so helpful, especially when you’ve got existing children. I wish this service was offered everywhere, where possible. When you’re poorly you want all your home comforts, so this service has enabled us to go home a little earlier than needed but still receiving the vital care and course of antibiotics that we need. Thank you all of acorns.
Visited November 2023
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Review titled Musgrove Park Hospital
Replied on 30 November 2023
Dear LauraAyla9523 Thank you so much for sharing your wonderful feedback about our staff colleagues, both on Acorn ward our nursing staff who work in the community. It is great to hear your daughter and you were so well supported and looked after - day and night!! We alway strive to provide the very best of care for our children, young people and families - I am very pleased you experienced this during your stay with us. We are incredibly fortunate to be able to offer our patients and families, when suitable, the community Virtual Ward service. We greatly appreciate its benefits and it's lovely to hear you have experienced the positive aspects of this service. We have directly shared your feedback with our much valued nursing colleagues whom work so diligently to make our community Virtual ward service possible. Your feedback will be greatly appreciated by them. I will also pass your feedback onto all the nursing staff who looked after your daughter on Acorn ward and with the wider Children's unit. Everyone will be delighted to hear about your fabulous feedback! Many thanks again and I wish your daughter a speedy recovery from her RSV infection. Kindest regards Dr Holly
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Review titled Great care
by Mo Williams - Posted on 25 November 2023
Everyone that aided me in my treatment worked hard and professionally and made sure I had the best care.from the initial consultations right through to the end Thank you all you helped my stresses and made my 24 hr stay excemptial. Yes I did want to go home immediately but that was only due to my comfort at home. Once again thank you all for all the care I received
Visited November 2023
Review titled Musgrove Park Hospital
Replied on 05 December 2023
Hello Thank you for your feedback. We really do appreciate receiving positive feedback and we are pleased your experience was good. Your story is valuable and I really hope you are making a full recovery. Take Care Haley
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Review titled Such excellent care
by Shirley Fletcher - Posted on 09 November 2023
My husband took me to the A&E Dept at Musgrove because I was having all the symptoms of a heart attack. I was very scared and felt very unwell. From the minute I got there I received such excellent, thoughtful care. I was in Resus for many hours while they tried everything possible to help. I was kept fully informed about what they were doing and why. I was always included in open discussions and never disregarded. I can’t thank the staff enough for their brilliant work. They made a frightening situation so much easier to cope with and they made me better. Thank you.
Visited November 2023
Musgrove Park Hospital has not yet replied.
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Review titled Care from start to finish
by Anonymous - Posted on 18 November 2023
My wife fell while visiting the area from Cornwall. This necessitated an emergency admission for reset of two bones and then surgery to plate the arm. From start to finish the care she received was of the highest order. You could not ask for more. It was an example of the NHS at its best. Somerset is lucky to have such an amazing hospital. Well done to everyone who helped in what was a stressful situation.
Visited November 2023
Musgrove Park Hospital has not yet replied.
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Review titled My little boy
by Chelsea08645 - Posted on 04 December 2023
My little boy was treated at Musgrove for rsv and bronchiolitis the staff were really good towards me and my daughter and very helpful and supportive I cant thank them enough.
Visited November 2023
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Review titled Musgrove Park Hospital
Replied on 04 December 2023
Dear Chelsea08645 Many thanks for your kind feedback and thanks. It's always lovely to receive positive feedback acknowledging the hard work and supportive care our staff colleagues provide our patients and families. I am very pleased you felt supported throughout your admission. I do wish your little boy a speedy recovery from his bronchiolitis illness. I will pass your feedback onto everyone who looked after your son on Acorn ward and I will also share with the whole of the children's unit - everyone will be very appreciative of your feedback. Thank you again! Kindest regards Dr Holly
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Review titled Day surgery for grommets
by MummaP - Posted on 16 November 2023
I cannot thank the team enough for all of their help and support today from the minute we arrived we were met with nothing but care and courtesy. From the lovely lady on the ward, the anaesthetist, the consultant and everyone else all helped the procedure go so smoothly and our son was calm and comfortable throughout. Thank you all so much
Visited November 2023
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Review titled Musgrove Park Hospital
Replied on 16 November 2023
Thankyou so much for your kind feedback. To know that you and your son's experience was so positive is wonderful for us to hear. As a team we strive to ensure that you and your child always feel supported and comfortable. I will pass your lovely feedback on to the whole team. I hope your son is recovering well. Best wishes Sophie
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Information supplied by Somerset NHS Foundation Trust