Musgrove Park Hospital
Musgrove Park, Taunton, TA1 5DAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Musgrove Park Hospital.
Reviews
-
Review titled Outstanding Care
Rated 5 stars out of 5
by Linda Morrissey - Posted on 19 March 2024
My grandson born on 8 March 2024 had to be admitted to neonatal ICU two days after his birth. He was rushed into the neonatal ICU as his weight had plummeted and there were other complications. The team of doctors, midwives nurse practitioner and the lead male Consultant were absolutely fantastic. All the tests and scans were carried out and the care and support given to my grandson and daughter was outstanding. I have nothing but praise thanks and gratitude for what they did on that unit. Baby is now back home after a week of wonderful care.
Visited Paediatrics services on March 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Wonderful in Every Way
Rated 5 stars out of 5
by Anonymous - Posted on 05 March 2024
When my partner was taken ill everything about the NHS worked wonderfully. The 999 call handler, the prompt arrival of the paramedics despite our remote location, their care and the transfer to A&E were everything anyone could have hoped for. Care and attention to detail in A&E were superb. Despite this being in the early hours overnight and A&E being very busy, X-rays and scans were done smoothly and quickly and a diagnosis requiring surgery was arrived at. The surgery was completed successfully later the same morning. Post-op care in the Surgical Decision Unit was professional and personal in every way. I was left in awe by the, professionalism and joined-up care we received all the way through. All this in such a highly pressured environment. The CQC rating of ‘Good’ for Musgrove is, to say the least, an understatement.
Visited Accident and emergency services on March 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Amazing Service
Rated 5 stars out of 5
by Phoebe Armes - Posted on 24 February 2024
I attend A&E with an ongoing issue and was treated with so much care and attention to detail. The 2 ladies that treated me were excellent and so helpful. I’m really grateful to them both for being so nice and kind. Unfortunately I don’t know their names but they were both average height and blonde with both their husbands being in the police.
Visited Accident and emergency services on February 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Feeling guilty
by Dawn Brown - Posted on 17 February 2024
My husband had been admitted to Sheppard ward on 14/2/24 where he had received such amazing care from the wonderful nurses there. , however yesterday he was informed around 10am that he was going to be discharged I arrived around 11 am . He had lunch and more bloods taken , the doctor then told him to make sure his bags were all packed and he would be going home after lunch ! From that moment there was no more communication , my husband was sat dressed and ready to go until around 6pm after being given another meal he was told he would have to stay another night as the bloods had not come back . This upset my husband so much and he felt he had no choice but to discharge himself . He felt and still does feel incredibly guilty for doing that to the nurse who had cared for him so well ! He has even had to leave hospital without the medication he needs for his condition to improve ! If more communication had been given during the afternoon he may well have been in a different frame of mind . A disappointment ending to what had been such wonderful care and not a step we wanted to take
Visited February 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Excellent Team
by Mary Grant - Posted on 04 February 2024
My sister was referred to hospital eye clinic by her optician and received call from the eye clinic later same say offering appointment next day. I accompanied her to hospital where she was promptly seen by members of the Eye Clinic Team having various scans etc. swiftly followed by being seen by Doctor resulting in being offered and receiving laser treatment on her eye. Excellent care all round from very caring practitioners. Thank you.
Visited February 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Dying place
Rated 1 star out of 5
by Anonymous - Posted on 03 March 2024
Just awfull and incompetent staff. Refused to be treated since I arrived by ambulance with suspected clot nothing has been done waiting for 7 hours and been refused a fit note telling that they are not able to do it
Visited Accident and emergency services on February 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Short stay on oak ward
by lacertare38 - Posted on 24 January 2024
We were thoroughly looked after from PAU to Oak Ward. Lovely, friendly staff. The Dr's took various amounts of time to get to us. The wait did make me anxious. Overall very positive.
Visited January 2024
Provided by Care opinion
Musgrove Park Hospital has not yet replied.
-
Review titled Great Service
by Anonymous - Posted on 19 January 2024
Attended for a neck injury at about 6:30am. All staff very pleasant and professional. Was nurse triaged, Ct scanned and had a doctor consultation. Was home by 10am after a 30 min drive. So 4 hours in total, door to door. So 10 out 10 to the staff and Musgrove. Thank you.
Visited January 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Quick and efficient
by Maggie Veysey - Posted on 26 January 2024
My son fractured his ankle seen in A&E - got in and out in 2 hours walking boot and home. Then review 1 week later and in and out in 1 hour. Fabulous speed and accuracy. Couldn’t be better.
Visited January 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Kind and friendly staff
by corridordh39 - Posted on 08 January 2024
Came in with my daughter as she had really bad chicken pox but that's not the point, the point is the staff was absolutely amazing and I couldn't praise them enough. I think they all deserve a pay rise. I just wanted to say how much me and my partner appreciate the kind and friendly staff ! You honestly won't find better healthcare professionals than the staff in the children's department of Musgrove!
Visited January 2024
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 10 January 2024
Dear corridordh39 Thank you so much for taking the time to leave such Fabulous feedback about your stay on the Children's unit. I'm sorry to hear that your daughter has been unwell with Chicken pox, I hope she's feeling better now. It's always lovely to hear that the care our young people and their families have received has made their need to come in to hospital much better for everyone. I will of course pass on your feedback to the whole team. Thank you once again Kind regards Ang Giles Ward Lead Administrator
Provided by Care opinion
Information supplied by Somerset NHS Foundation Trust