Musgrove Park Hospital
Musgrove Park, Taunton, TA1 5DAContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled very helpfull nurses
by glen hammond - Posted on 03 July 2023
on the 1st i stopped at the hospital as my disabled wife was wet and needed to be hoisted to be changed, so asked at a&e and 2 nurses were kind enough to change my wife for me and clean her up before our long drive home so she was'nt wet until she got home
Visited July 2023
Musgrove Park Hospital has not yet replied.
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Review titled Couldn't be better
by Hazel Mortimer - Posted on 27 July 2023
After a bad fall was taken to A&E at 7.30am by family member. Was seen within 20 mins and received excellent care from very kind and friendly staff. Had MRI scan to head which was clear and given a cup of tea ( my carer included!) and biscuits! Bad wound dresssed, discharged within 3hrs. An amazing experience!
Visited July 2023
Musgrove Park Hospital has not yet replied.
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Review titled Great Service
by Sharon - Posted on 10 July 2023
Having attended A&E this morning with a swollen and painful right knee I was very impressed and pleased with the response and care shown to me by the staff. I was initially seen, had a consultation, sent for a scan and X-Ray and had the results within 3 hours.
Visited July 2023
Review titled Musgrove Park Hospital
Replied on 13 July 2023
Thank you for your lovely feedback regarding the Emergency Department, will feedback to the rest of the team Kind regards Amy Leitch ED Senior Sister
Provided by Care opinion
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Review titled A stress-free experience for both my son and I
by Kerry101 - Posted on 16 June 2023
I took my son to the outpatient department for a blood test. Staff were quick and efficient to get us seen, they were very kind and reassuring and explained everything so well in a child-friendly way to my son. The procedure was very quick and painless and it was a stress-free experience for both my son and I. He was really pleased with his little gift for the ‘bravest children’! A big thank you to the nurses for creating such a calm appointment
Visited June 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 19 June 2023
Dear Kerry101 Thank you so much for sharing your wonderful feedback. I am so happy to hear your son’s blood clinic appointment in Children's outpatients was made to be a stress-free and calm experience! We very much appreciate blood tests can be very stressful for children and their families and our nursing team do such a fabulous job in providing the upmost support - I am so glad our nursing colleagues were able to provide you with all the attentive care you both needed. I will share your lovely feedback and thanks with the nursing colleagues who looked after you both. I will also share with the whole of the outpatient department and Children’s Unit. I am in no doubt everyone will be very appreciative of your thanks and very happy to hear about your feedback. Many thanks again. Dr Holly
Provided by Care opinion
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Review titled Knowledgeable and friendly staff
by Treeffy - Posted on 29 June 2023
Our 7-year-old son had major surgery on his hips and was in Acorn ward for recovery for 10 days. The surgery went well and everyone was amazing on the ward. Too many great people for us to mention anyone in particular. The staff were knowledgeable and friendly, very down-to-earth which we really appreciated.
Visited June 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 30 June 2023
Dear Treeffy What fabulous feedback, thank you so much! I am extremely happy to hear your son’s hip surgery went well. I am so glad you experienced such supportive and proficient care from all our staff colleagues. I am also pleased you found everyone to be approachable and accessible during your stay with us. I appreciate it makes such a difference, to ensure your son’s stay was as comfortable and as least stressful for you all. I have shared your lovely feedback with everyone who looked after your son on Acorn ward and the Surgical and Anaesthetic teams who were involved in your son’s care. I have also shared your feedback with the whole of the Children’s unit. Your kind words will be so gratefully received, thank you! I wish your son all the best in his ongoing recovery at home. Kindest regards Dr Holly
Provided by Care opinion
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Review titled My daughter's inpatient stay on Oak Ward
by corvussm46 - Posted on 21 June 2023
My daughter was admitted to Oak ward with an eating disorder and was kept on the ward for 2 weeks to be supported with her eating and to increase her weight. Her care on the ward was excellent All of the staff on Oak ward, the nurses, doctors, HCA's, play specialists, teacher, cleaners, mental health team are all amazing. They are so friendly, kind and supportive, keep your spirits up and always make time for you despite being really busy and working in extremely hot and uncomfortable conditions (please give them some air conditioning) I couldn't have been happier with the care she received.
Visited June 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 22 June 2023
Dear Corvussm46 My name is Dr Holly. I am one of the Paediatric team members who responds to the feedback given by patients and their families. What superb feedback – thank you so much! That’s very kind of you to also empathise about how the lovely weather can be sometimes a little too hot for everyone! I am delighted you and your daughter received such attentive care and kindness throughout your admission. Our colleagues work tremendously hard to meet the individual needs of our children, young people and families and I am so pleased you were given the upmost support to make your daughter’s stay as comfortable as possible. I will share your wonderful feedback with all staff members on Oak ward who looked after you and your daughter and I have shared directly with Dr Anna Kyle. I will also share with the CAMHS and CEDs leads, the play therapists, the ward teacher, the cleaners as well as the wider Paediatric department. I am in no doubt your feedback will be extremely well received and it will be hugely appreciated! Thank you again for your lovely feedback! Kindest regards Dr Holly
Provided by Care opinion
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Review titled Good treatment Coleridge ward.
by Griff Barrett - Posted on 22 June 2023
Moved to Coleridge ward to recover after COVID treatment on Barrington ward. Treatment up to the same high standard during my 5 day stay. All staff friendly and smiley. Ward kept very clean. Thank you
Visited June 2023
Musgrove Park Hospital has not yet replied.
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Review titled Friendly and professional
by ELP - Posted on 16 June 2023
I brought my 6-month-old boy into outpatients to have bloods taken. I rang in to say there had been a bad accident coming in so I was going to be 10 minutes late, staff were very polite and understanding. Upon arrival the receptionist was lovely and professional, The two nurses who I dealt with were amazing. Very friendly to me and my son, kept him entertained and occupied whilst taking his bloods, he didn’t even notice it was happening. They were professional and kind to both of us. Efficient in their work, got it done quickly and without any extra fuss it was perfect.
Visited June 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 19 June 2023
Dear ELP Thank you so much for giving your time in sharing you and your son’s experience about our blood (phlebotomy) clinic service in our Children’s outpatients unit. I am very pleased to hear from the beginning everybody provided you with all the kindness, understanding and support needed to make this experience as least stressful as possible. Our Children's outpatient team do such an incredible job in ensuring children are supported and cared for during difficult hospital procedures and ensure appointments run as smoothly as possible - we are so fortunate to have them as part of our team. I will share your very kind comments with the receptionist and nursing team who looked after you and your son as well as the whole of the Children’s outpatient department and the Children’s unit as a whole. Everyone will be extremely pleased to hear about your wonderful feedback. Thank you Dr Holly
Provided by Care opinion
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Review titled Everyone has been so welcoming and kind
by cygnusmp66 - Posted on 20 July 2023
My son was taken in to Musgrove with suspected appendicitis. After a month of pain and testing whatever they could we seem to be finally getting to the bottom of it. Even though a lot of this has been very frustrating in and out of the hospital and doctors and so horrible to see him in pain the nurses on the paediatric ward at Taunton have been absolutely amazing! Every single one that’s seen him have been so welcoming and kind and gone above and beyond for me and him and I can’t thank them enough.
Visited June 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 20 July 2023
Dear Cygnusmp66 Many thanks for your time in sharing you and your son’s experience about your hospital stay. What a relief it must be to have found the cause of your son’s illness, I appreciate it would have been a very worrisome time for you all. I do hope you son is now recovering well and his pain is much improved. Our staff colleagues work so diligently to provide the very best of care for our patients and families - I am extremely pleased to hear our team were able to provide you and your son with the upmost kindness and support during your stay with us. I will pass on your kind thanks to all the staff members who looked after your son during his stay with us. I will also share with the wider Children’s unit. Everyone will be hugely grateful of your lovely feedback and thanks. Thank you again and I wish your son a speedy recovery! Kind regards Dr Holly
Provided by Care opinion
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Review titled Wonderful treatment in Barrington ward
by Griff Barrett - Posted on 22 June 2023
To all staff in Barrington ward COVID treatment unit. From Griff Barrett I am sorry I had to leave without saying good bye but you need my bed and equipment for another poorly patient. I just want to say thank you to you all, you made my stay and treatment so wonderful from beginning to end. Happy cheerful smiling faces from beginning of shift to the end. Not to mention the food, it must be one of the best hotels I've stayed in. Thank you to the kitchen staff. Thank you all. I must admit I didn't realise how bad I was and don't think I would have pulled through without your treatment. Thank you. And a very special thank you from my wife Maureen who I think thought she was losing me. Thank you.
Visited June 2023
Musgrove Park Hospital has not yet replied.
Information supplied by Somerset NHS Foundation Trust