Montagu Hospital
Adwick Road, Mexborough, S64 0AZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Brilliant care
Rated 5 stars out of 5
by Brooke - Posted on 05 June 2023
My son dislocated his finger we were in and out with in 2 hours, all staff were extremely friendly and caring.
Visited Urgent Treatment Centre on June 2023
Montagu Hospital has not yet replied.
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Review titled Super service
Rated 5 stars out of 5
by Becky - Posted on 30 May 2023
Everyone I came into contact with was lovely, professional, friendly and helpful. I found out what was causing my pain and left with a treatment plan
Visited Pain Management on May 2023
Review titled Montagu Hospital
Replied on 02 June 2023
Thank you for sharing with us your experience at Montagu Hospital. I am so glad to hear your recent visit was a positive one! I will share your feedback with our staff who I'm sure will be very grateful to receive it. Best wishes Libby
Provided by Care opinion
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Review titled Shocking service
Rated 2 stars out of 5
by Anonymous - Posted on 04 May 2023
At one Time of day this hospital for minor injuries etc was great well manage service well polite mannered staff could be in and out in less than a hour now after visiting today to actually be turned away due to only having capacity for 10 waiting paitents apparently now think that actually needs updating on montagu website really and just also witnessed a baby being turned away what is the world actually coming to can't believe actually believe it.
Visited Urgent Treatment Centre on May 2023
Review titled Montagu Hospital
Replied on 15 May 2023
Thank you so much for sharing your recent experience with us. I am sorry to read how unhappy you were with the conditions during your recent visit. If you wish to speak about this matter further, you can contact our Patient Advice & Liaison Team on: Tel: (01302) 642764, Freephone: 0800 028 8059 or email: dbth.pals.dbh@nhs.net. Best wishes Libby
Provided by Care opinion
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Review titled Absolute disgrace
Rated 1 star out of 5
by Dan Smith - Posted on 19 April 2023
Today I went to see a doctor at this hospital,I cannot move my hand my shoulder pain is unbearable,I politely asked the receptionist if I could be checked out only to be told they will not see me as iv had the pains for over a week!! This is because I thought I'd ripped a muscle which would heal over time so no point bothering the NHS ,now after having no sleep for 5 days and in serious pain I cannot move my hand I feel I need a scan only to be turned away by the woman on reception whilst I'm in obvious pain she could see that but still refused to have me seen said I need to see my doctor!!
Visited Don't know on April 2023
Review titled Montagu Hospital
Replied on 15 May 2023
Thank you so much for sharing your recent experience at Montagu Hospital with us. I am sorry to read how unhappy you were when you visited, this is not the experience we wish for our patients. If you would like to discuss this matter further, please contact our Patients Advice & Liaison Team on 01302 642764, 01302 642767, or email dbth.pals.dbh@nhs.net so we can gather some more information from you to enable us to look into your concerns. Best wishes Libby
Provided by Care opinion
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Review titled Amazing hospital
Rated 4 stars out of 5
by Alex - Posted on 09 April 2023
Has amazing staff and super quick treatment times. Was in and out within 30/45 minutes and there were no extreme waiting times like most hospitals
Visited Don't know on April 2023
Review titled Montagu Hospital
Replied on 15 May 2023
Thank you for sharing your recent experience at Montagu Hospital with us – your feedback means a lot and we are so glad to hear your visit was a positive (and quick) one! Best wishes Libby
Provided by Care opinion
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Review titled Amazing Hospital
Rated 5 stars out of 5
by Lyne Swain - Posted on 20 May 2023
I first visited Montagu in March this year for a consultation about my Bunions and I had operations on both feet within a month. I was treated with the best care in every department, I cannot praise the staff enough. I was extremely nervous at having my operations under a local anaesthetic but I had no need to be. My nurse ( wish I could say her name, but I can't) was absolutely amazing and kept me calm, chatting to me all through my operation. I was in the day ward and out, surgery done within 6 hours. I found all departments in Montagu to be spotlessly clean with the most friendly and helpful staff. Also there has never been a problem parking, great system! Thankyou so much to all the staff at Montagu for making my experience so easy and stress free.... Would Highly Recommend!!
Visited Podiatry on April 2023
Review titled Montagu Hospital
Replied on 22 May 2023
Thank you for sharing with us your recent experience at Montagu Hospital. I am so glad to hear that your visit was positive all-round, despite it being a tough and nerve-wracking time for you. We greatly appreciate your feedback and I will be sure to pass it on to the relevant department at Montagu. Best wishes Libby
Provided by Care opinion
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Review titled Excellent treatment
Rated 5 stars out of 5
by Elaine - Posted on 10 April 2024
I attended the Pain Management Clinic on two separate occasions. Firstly for a consultation and secondly for treatment. Each time I was attended to very quickly despite arriving early for my appointment. I was treated very politely and professionally by all staff and given thorough explanations of my treatments on both occasions. I was given lots of time and felt involved with my treatment plan and decision making.
Visited Pain Management on April 2023
Montagu Hospital has not yet replied.
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Review titled Unbelievable experience
Rated 5 stars out of 5
by Scott R - Posted on 04 March 2023
So impressed with the minor injury centre. From arriving to leaving was less than 40 minutes including X-ray. Diagnosed with fractured wrist and now referred to Rotherham Hospital for fracture clinic. Polite and efficient staff. Thank you.
Visited Urgent Treatment Centre on March 2023
Review titled Montagu Hospital
Replied on 12 May 2023
Thank you for sharing with us your experience at the Minor Injuries service at Montagu Hospital. I am so pleased to hear your visit was swift and efficient and I will pass on your kind words to the team. Thanks again for sharing! Best wishes Libby
Provided by Care opinion
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Review titled Turned away
Rated 1 star out of 5
by Anonymous - Posted on 29 March 2023
Upon arriving tonight at approximately 18.30 with a swollen foot I couldn’t bear weight on I was asked by the receptionist how I had hurt myself to which I replied, “I got up this morning and it really hurt and has got worse through out day”. The receptionist then asked but do you know how you’ve have done it? To which I replied no. Then I mentioned I fractured my 5th metatarsal 2 years ago to which the receptionist said well we can’t see you then you have to go to your GP. I explained I was in pain and tried ringing my GP but they were closed for training. Was then told I would have to go to DRI. Surely this can’t be right as it’s not an emergency but a minor injury which on the website says you should attend montague. I am now sat back at home in pain and without diagnosis.
Visited Urgent Treatment Centre on March 2023
Review titled Montagu Hospital
Replied on 15 May 2023
Thank you so much for sharing your feedback with us. I am sorry to read how unhappy you were with this experience at Montagu Hospital. If you wish to speak about this matter further, I would advise you contact our Patient Advice & Liaison Team on 01302 642764, 01302 642767, or email dbth.pals.dbh@nhs.net. Best wishes Libby
Provided by Care opinion
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Review titled Excellent Service
Rated 5 stars out of 5
by Dave Horton - Posted on 12 March 2023
Had an appointment on Saturday morning.Everyone very friendly and efficient. I had a problem initially getting in the department I was visiting because all the doors were locked. May have been because it was first thing on Saturday . I was pleasantly surprised because the car park was free.
Visited Urology on March 2023
Review titled Montagu Hospital
Replied on 12 May 2023
Thank you for sharing your recent experience at Montagu Hospital with us – your feedback means a lot and we are so glad to hear your visit was a positive one. Best wishes Libby
Provided by Care opinion
Information supplied by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust