Mid Essex Hospital
Broomfield Hospital, Court Road, Broomfield, Chelmsford, Essex, CM1 7ETContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Shoulder Surgery a great success
Rated 5 stars out of 5
by Sharon Watts - Posted on 24 April 2023
The surgeon explained the procedure and was very reassuring. He did an amazing job!! The operation went really well and the staff were very professional and caring. Thank you NHS
Visited Orthopaedics on March 2023
Review titled Mid Essex Hospital
Replied on 25 April 2023
Good afternoon, Thank you very much for taking the time to post your feedback we will pass this onto the team. Kind regards, Patient Experience Team
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Review titled Treatment
Rated 5 stars out of 5
by Pat - Posted on 28 March 2023
Could not fault the professional care and attention I received from the paramedics, the doctors and the nurses
Visited Accident and emergency services on March 2023
Review titled Mid Essex Hospital
Replied on 30 March 2023
Good morning, Thank you very much for taking the time to post your feedback. Kind regards, Patient Experience Team
Provided by Care opinion
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Review titled Great Day Surgery Experience.
Rated 5 stars out of 5
by CHARLOTTE SHINNERS - Posted on 10 February 2023
Ward B 448. Seamless, supportive, informative and friendly from admission to discharge. All involved in my care introduced themselves and their role and function. I felt included from start to finish as each stage of the procedure was explained in terms that I could understand. The ward and theatre were clean and tidy and the Housekeeping staff worked in a thorough way. Support staff were helpful and kind and coffee and toast soon appeared after my procedure. Post procedure instructions were clear both verbally and in writing. I was very impressed and reassured by my experience.
Visited February 2023
Mid Essex Hospital has not yet replied.
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Review titled Exceptional healthcare
Rated 5 stars out of 5
by Ivaylo Mihaylov - Posted on 10 February 2023
Exceptional healthcare. Broke my hip and was taken there. Scans and diagnostics were every fact and communication was great. Surgery was next day and I had exceptional aftercare from doctors, nurses and carers. The nurses in orthopaedics are phenomenal at their job - caring, kind and attentive. The hospital is clean and welcoming. My deepest gratitude to all member of the hospital.
Visited February 2023
Mid Essex Hospital has not yet replied.
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Review titled Speedy service
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2023
Having a minor injury I was reluctant to attend a&e. I did so on a Saturday morning arriving around 9.15am. I was triaged almost immediately and sent to x-ray. After a very short wait I was x-rayed and went back to be seen in A206. After being sorted, and viewing the x-ray I was out and back in the car by 10.15am. Fantastic service received and thank you to the staff I saw.
Visited February 2023
Mid Essex Hospital has not yet replied.
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Review titled Joke of a Hospital
Rated 1 star out of 5
by Jack - Posted on 21 June 2023
So much red tape. Where i use to live I had my Orthotics done without issue. This hospital requires you to get a new referral every year and I assume see someone ever year (even though nothing with my case has changed in over 15 years). I say assume because I've heard nothing from them in months. So I am walking around in shoes that are uncomfortable because I have to jump through a ton of hoops to get my new ones fixed for me. The parking situation is also beyond ridiculous, it once took me 25 mins to find a space and i was in the hospital for less than 5 mins.
Visited Orthopaedics on February 2023
Review titled Mid Essex Hospital
Replied on 26 June 2023
Good morning, We are sorry to hear you have had this experience. If you would like to discuss this further, please contact the PALS team on 01245 514130. PALS office phone lines are open 10am to 2pm, Monday to Friday (excluding Bank Holidays). Alternatively you can email mse.public.response@nhs.net Kind regards, Patient Experience Team
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Review titled Exceptional day stay
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2023
A family member had surgery in the day stay unit. All staff were amazingly polite and very friendly, putting my nan at ease. They were very thorough with explaining the days procedure and answered any questions we had. Over all the service ran smooth, and we had were both very happy with the results.
Visited February 2023
Mid Essex Hospital has not yet replied.
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Review titled Dermatology Treatment Unit
Rated 5 stars out of 5
by Roz Wiseman - Posted on 28 February 2023
This is my 2nd course of treatment with dermatology and I can honestly say both experiences have been amazing. The team are professional and have so much empathy for their patients always cheerful and bright, I have to attend 3 times a week and there has never been a time where the staff were different……… the energy in this department is amazing and so upbeat I always leave feeling so much better, All the staff are so kind and caring professional and have a great sense of humour. Thanks dermatology for making me better and providing such an outstanding service I am truly grateful
Visited Dermatology on February 2023
Review titled Mid Essex Hospital
Replied on 01 March 2023
Good morning, Thank you very much for taking the time to post your feedback we will pass this onto the team that took care of you. Kind regards, Patient Experience Team
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Review titled Fantastic Epilepsy Nurse
Rated 5 stars out of 5
by Hayley Jane Ledgerton - Posted on 20 October 2022
Absolutely incredible. We see her frequently and if I have any concerns about my son's Epilepsy I call her. If she doesn't answer the phone, I leave a message and she gets back to me extremely quickly. The Epilepsy Consultant is very, very lucky to have her working alongside him. Her advice is always spot on. She is caring, supportive, trustworthy. Truly a credit to the NHS. I couldn't recommend her high enough.
Visited Children's & Adolescent Services on October 2022
Review titled Mid Essex Hospital
Replied on 21 October 2022
Good morning, Thank you very much for taking the time to post your feedback. We will ensure this is passed on to the team who took care of your son. Kind regards, Patient Experience Team
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Review titled Wonderful service
Rated 5 stars out of 5
by Geoffrey Malcolm Pugh - Posted on 29 October 2022
I was taken by ambulance and admitted to A&E on 7th October with Covid and pneumonia. Having received treatment over five days I would like to express my appreciation to all the staff, ambulance staff, doctors and nurses who took care of me during this time. Many thanks.
Visited Accident and emergency services on October 2022
Review titled Mid Essex Hospital
Replied on 31 October 2022
Good morning, Thank you very much for taking the time to post your feedback. We will ensure this is passed on to the team who took care of you. Kind regards, Patient Experience Team
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Information supplied by Mid and South Essex NHS Foundation Trust