Medway Maritime Hospital
Windmill Road, Gillingham, Kent, ME7 5NYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Very pleased
Rated 5 stars out of 5
by Nigel - Posted on 24 May 2023
Day surgery. From very first entry staff were informative, genuinely caring, friendly, helpful and on hand all the time. They made me welcome and put me at my ease from the start. They were all efficient and caring. Special praise for the team who looked after me post op until I went home. Massive thank you especially my surgeons who I know had a challenge, and she was so nice. 5 out of 5 from me! Recommend
Visited General Surgery on May 2023
Medway Maritime Hospital has not yet replied.
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Review titled Nuclear Medicine Staff
Rated 5 stars out of 5
by Anonymous - Posted on 04 May 2023
Visited the nuclear medicine department this morning.From the minute you step inside the department you know you are in safe hands.Extremely pleasant staff ,put me at ease right away . Treatment explained clearly. Department is very clean and comfortable area to wait in . Ten out of ten to all staff ,you are a benefit to the Medway hospital.
Visited Endocrinology and Metabolic Medicine on May 2023
Medway Maritime Hospital has not yet replied.
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Review titled Very good experience
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2023
I fractured my foot at work, went to a&e at about 6am. Was booked in, assessed, xrayed, treated, discharged and on my way home within an hour. Everyone from the receptionist to the doctor treated me with kindness and respect. Couldn’t fault my treatment at all, this is the 2nd time i have had to visit a&e over the last few years and both times have been very positive. I would like to give special praise to the lady who fitted me with a walking boot and crutches, she was especially kind and caring and made me feel very secure. Thanks to all at Medway a&e.
Visited Accident and emergency services on May 2023
Medway Maritime Hospital has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Tina Courtney - Posted on 15 May 2023
I had to go to A and E this morning and I was in and out with a diagnosis within an hour and a half. The nurse I saw couldn’t have been more lovely or helpful.
Visited Accident and emergency services on May 2023
Medway Maritime Hospital has not yet replied.
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Review titled Children’s A&E
Rated 1 star out of 5
by Becca - Posted on 10 May 2023
Children’s A&E was an utter disgrace when I took my son, got there and was not even assets by a nurse for over 2 hours and was told it was due to an emergency ( that’s what A&E is for) they then sent us round to medocc which seems like they do with everyone. After waiting for 3 hours at medocc we was seen and told we needed to go back to A&E as they should have originally kept him there. The children’s A&E waiting room was absolutely filthy food, drink and empty cans all over the floor a chocking hazard for any young babies that were waiting. It would be easier to drive all the way to Maidstone if you have an emergency as Medway do not have 1 once of care in them.
Visited Children's & Adolescent Services on May 2023
Medway Maritime Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Broken foot a breathless. - Posted on 18 May 2023
I was admitted through A&E having collapsed through shortness of breath. I could not have had such a caring treatment and quick diagnosis. This was NHS at its best. Every one I met in Majors and McCulloch ward have been so kind and caring and gone to great lengths to explain and care. That includes all staff from the cleaners, porters, nursing staff, physios, scanners and all those I cannot name. They treated me and my son with such care and patiently answering all our queries. We all moan about our healthcare but believe me that when you really need them they are there. Thank you doesn't seen enough
Visited Respiratory Medicine on May 2023
Medway Maritime Hospital has not yet replied.
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Review titled Discharging let’s the hospital down
Rated 4 stars out of 5
by Anonymous - Posted on 06 April 2023
I was on the cardiology ward which was fantastic , had great professional staff who looked after me . Unfortunately, I was discharged at 10 AM and I am still sitting on my bed waiting for a letter and drugs hours later and still I wait. I am told that I will be lucky to get out before 5pm ! I can see why patients have to wait 2 days or more in either A&E or a non cardiac ward just to be cared for . Just in my ward of 4 beds , 2 of us are waiting to be discharged which would free up the beds if it was run more efficiently
Visited Cardiology on April 2023
Medway Maritime Hospital has not yet replied.
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Review titled Fabulous Service
Rated 5 stars out of 5
by Claire Rhodes - Posted on 05 December 2023
Came to the department 04/12/23 with anxiety through the roof. Months of stress and concern was eased as soon as i entered the room. The three ladies, 2 nurses and a Dr where outstanding, caring empathetic and professional. They instantly helped with any issues, listened and explained thoroughly the procedure. They really are earth angles and i thank them for their care and patience
Visited Gynaecology on April 2023
Review titled Medway Maritime Hospital
Replied on 15 December 2023
Thank you for letting us know your experience and for taking the time to share your feedback. Kind regards, The Patient Experience Team
Provided by Care opinion
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Review titled Friendly efficient service
Rated 5 stars out of 5
by Karen - Posted on 25 April 2023
My mother attended the Rapid access clinic for elder people to have an iron infusion, she was accompanied by my elderly father. The care she received was kind and efficient, prompt treatment and both of my parents felt well cared for and safe Thank you
Visited Older people's services on April 2023
Medway Maritime Hospital has not yet replied.
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Review titled Staff were caring and informed us each step
by attendanthg99 - Posted on 29 June 2023
Our son was seen very quickly in Paediatric A&E and immediately started on IVABXS with a CT scan, all staff were caring and informed us each step. Transfer to Penguin ward and then escalated to Kings hospital for surgery, all happened to ensure our son received prompt treatment for his acute illness. We cannot thank them enough for starting his treatment and helping save his life by diagnosis so fast.
Visited March 2023
Provided by Care opinion
Medway Maritime Hospital has not yet replied.
Information supplied by Medway NHS Foundation Trust