Liverpool Women's NHS Foundation Trust
Crown Street, Liverpool, L8 7SSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Sent home with an infection
by Lj_016 - Posted on 07 July 2023
Absolutely disgraceful hospital service, in my view. Sent home with an infection same day as giving birth, which has now led to life threatening condition and a result in surgery being needed.
Visited June 2023
Provided by Care opinion
Liverpool Women's NHS Foundation Trust has not yet replied.
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Review titled I've waited far too long
Rated 2 stars out of 5
by Joanne McCall - Posted on 22 February 2024
I was referred to Gynae back in March 2022. I waited a year to even be seen. In the meantime I had to visit A&E at Aintree due to the excruciating pain I was in. The consultant refused to look at the ultrasound diagnosing my condition and ordered one of his own. I had that in June 2023 and have yet to be called for a follow up appointment. I am in constant daily pain and prescribed morphine by my GP. Its ruined my life and my health is in tatters. I felt dismissed by the consultant I saw who never even looked at my extensive medical history at the same hospital and he couldn't access my previous ultrasound and ordered another. That was 8 months ago. I feel so let down and no doubt will have my life in immediate danger before I am even acknowledged or treated. This is not acceptable.
Visited Gynaecology on June 2023
Liverpool Women's NHS Foundation Trust has not yet replied.
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Review titled Friendly Professionals
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2023
Attended for imaging and gynaecology clinic . All staff I came into contact with were friendly and professional and put me at my ease . Dignity was preserved throughout and I was very happy with the service provided . Thank you .
Visited Gynaecology on June 2023
Review titled Liverpool Women's NHS Foundation Trust
Replied on 21 June 2023
thank you so much for your feedback which I have shared with the teams
Provided by Care opinion
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Review titled Poor maternity experience
by Kutu21 - Posted on 05 July 2023
I am writing this message about my experience with Liverpool women hospitals midwives - the ones that take care of the baby and mom on their first days together. I had a really had a bad experience with them one morning in June and with the night shift staff. It is my first time being a mom and my first time breastfeeding. I had one midwife who came to me at night on Thursday because my baby was crying so much and I don’t know how to calm him down. They took my baby off me in a way I didn't like and shouted at me that I was breastfeeding in wrong position, suggesting that I didn’t understand English. That made me so sad and I really was so tired because I hadn’t slept from the day I give birth as the other midwives when I asked for pain relief didn't come back for up to 2 hours. Also they were so rude with my husband, telling him we will not open the door for you if you go outside even for toilet but he needs to stay with me. We have no family here and I am so tired, that was really rude and a shame. I will never forget what happened for me in my last day in hospital and first time as mom.
Visited June 2023
Provided by Care opinion
Review titled Liverpool Women's NHS Foundation Trust
Replied on 17 August 2023
Thank you for taking the time to post about your experience. We have fed this back to our Maternity Department Leaders for their reflection and learning, however, if you would like us to look further into the specifics of your individual case, please contact our PALS Team via email on PALS@lwh.nhs.uk so we can take your patient details.
Provided by Care opinion
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Review titled Caring treatment
Rated 5 stars out of 5
by Carol Balcombe - Posted on 09 June 2023
I would like to say how good both the consultant and anaesthetist were during my op. They explained the whole process very clearly, and checked me before and after the op. The personal 'bedside manner' of the consultant was excellent, included my partner for his opinion as well. Further to this everyone I encountered was extremely helpful. I feel very comfortable about going back for any issues. Thank you team.
Visited Gynaecology on May 2023
Review titled Liverpool Women's NHS Foundation Trust
Replied on 21 June 2023
thank you so much for your feedback
Provided by Care opinion
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Review titled Every single member of team are amazing
by Annmarieminusovaries - Posted on 25 May 2023
I arrived feeling apprehensive and down . I can honestly say every single member of team are amazing. So friendly and supportive and spoke to me on my level Well done 👏 In my view, this is how all hospitals should be run . Thanks a million.
Visited May 2023
Provided by Care opinion
Review titled Liverpool Women's NHS Foundation Trust
Replied on 21 June 2023
thank you so much for your feedback
Provided by Care opinion
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Review titled excellent care
Rated 4 stars out of 5
by salomae sandra - Posted on 04 May 2023
The staff at the ambulatory unit were amazing and caring. All the procedure was explained very clearly. I was apprehensive about all the reports about hospital but the care I received has been beyond my expectation. Hope the specialists keep up with the kind of care given by their team in the department.
Visited Gynaecology on April 2023
Review titled Liverpool Women's NHS Foundation Trust
Replied on 21 June 2023
thank you so much for these kind words which I have shared with the team
Provided by Care opinion
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Review titled it was so bad in this place
Rated 2 stars out of 5
by faye smith - Posted on 30 April 2024
i give birth in this place and i ask to talk to someone and the would not get them for me and i come out black and blue of them and when i ask them i need to talk to them she would not get them for me at all this is not good at all when i need them to see this the just didnt come to me and then send me house
Visited Maternity services on April 2023
Liverpool Women's NHS Foundation Trust has not yet replied.
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Review titled Very Wholesome Staff
Rated 5 stars out of 5
by Katie Hunt - Posted on 08 March 2023
I had to get a Loop electrosurgical excision procedure done, and the three women who were in the room with me were absolutely wonderful! They took great care of me and ensured I was always comfortable and free from any pain. I wish I could write their names down here, because they all deserve to be known. My procedure went really well and quicker than expected, and it was almost painless! A little sting when they injected local anaethetic, but after that it was a breeze. They kept me happy and distracted during the procedure. I cannot recommend this place enough. Thank you to all of the staff who works there, we all appreciate you!
Visited Gynaecology on March 2023
Review titled Liverpool Women's NHS Foundation Trust
Replied on 21 June 2023
thank you so much for your kind feedback
Provided by Care opinion
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Review titled Great experience
Rated 5 stars out of 5
by Georgina Mcgarry - Posted on 01 February 2023
I visited the colposcopy unit at Fazakerley the staff were brilliant. I arranged before my visit to have gas and air. I had a polyp removed from my cervix the staff were so reassuring I was so stressed about the procedure but they literally held my hand all the way I was in and out in minutes and home before I knew it. Please don't be scared to speak up this was the second time I tried the procedure and the gas and air really helped. Take music with you it helps and they are so lovely made a horrendous procedure for me mentally alot easier so keep up the good work.
Visited Gynaecology on February 2023
Review titled Liverpool Women's NHS Foundation Trust
Replied on 03 February 2023
thank you so much for your feedback which I have shared with the team
Provided by Care opinion
Information supplied by Liverpool Women's NHS Foundation Trust