Lister Hospital
Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4ABContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Very Good Treatment
Rated 5 stars out of 5
by June Hill - Posted on 29 April 2024
I had excellent treatment today in the ENT department. Efficient reception, friendly, professional and thorough treatment to be commended
Visited Ear, Nose & Throat on April 2024
Lister Hospital has not yet replied.
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Review titled Great cardiology staff
Rated 5 stars out of 5
by Colin Firth - Posted on 02 April 2024
Had to attend today for a cardio version procedure, the whole event was seamless, the nurses and everyone involved with the procedure were so good, they were attentive, friendly and made the whole appointment so easy.
Visited Cardiology on April 2024
Lister Hospital has not yet replied.
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Review titled Unknown appointment
Rated 3 stars out of 5
by George Collyer - Posted on 01 May 2024
i'm receiving appointment letters forear nose and throat dept. i know not why. tried calling appointment line several times to no avail
Visited Ear, Nose & Throat on April 2024
Lister Hospital has not yet replied.
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Review titled Changes to phone calls
Rated 3 stars out of 5
by Val - Posted on 22 April 2024
I received a letter dated 22.01.24 with regards to having a phone call today to discuss my blood results. The letter states that I'll be called between 1330 and 1800 for a 1530 phone call. I've just seen from a message on my phone that I was supposed to confirm my call via a link. I really need this call and it would be nice to be informed of these changes.
Visited Haematology on April 2024
Lister Hospital has not yet replied.
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Review titled Fantastic Midwifery Team
Rated 5 stars out of 5
by Carolina - Posted on 12 April 2024
This hospital has a fantastic midwifery team! I have had lots of issues while breastfeeding my new born baby and I was always offered same day visit from their very kind and knowledgeable team of midwives. I cannot recommend them enough, each one of them encouraged me to keep going and were very understanding and compassionate no matter what decision I wanted to make. They made me feel calm and reassured that I would get the support I needed and gave me lots of advice too. They also have a breastfeeding champion who is a very kind person and very caring indeed! I hope all these ladies get the appreciation they deserve from the hospital.
Visited Maternity services on April 2024
Lister Hospital has not yet replied.
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Review titled Compassionate and professional service
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2024
We would like to thank the staff at Woodlands clinic for their compassion, professionalism and support at what was an extremely difficult time. The care and support we received made a painful experience more bearable and for that we are extremely grateful.
Visited Maternity services on April 2024
Lister Hospital has not yet replied.
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Review titled rheumatology nurse
Rated 3 stars out of 5
by C Askew - Posted on 01 May 2024
I would just like to say that the nurse was the most kind, honest, straightforward and human person that has seen my mum in the whole time she has been suffering with her condition, which has been many years. The consultation my mum had with her yesterday was the first time she felt that she was understood. I can’t tell you what this will mean for our family. Thank you!
Visited Rheumatology on April 2024
Lister Hospital has not yet replied.
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Review titled Disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 15 July 2024
I had sliced through 3 fingers and went to A&E who were helpful initially however they didn't investigate the injury which meant they missed a severed tendon in one of the fingers; glued them up and sent me home. I am now unable to straighten my finger and have been told that they 'don't like' doing surgery to fix it. Have tried giving me a splint for 8 weeks but also told it is unlikely to work due to the delay in it being discovered - should have seen plastics when I went in the day of the injury. Disappointing mixed messages from different departments and lack of clarity as to what will happen if the current treatment fails to work successfully.
Visited Accident and emergency services on March 2024
Lister Hospital has not yet replied.
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Review titled Great treatment, appalling administration
Rated 4 stars out of 5
by Linda Cosgrove - Posted on 05 March 2024
I had an echocardiogram on 1st November 2023, a 72 hour holter monitor and 12 lead ECG on 12th November 2023. It has taken 5 phone calls to different people in the cardiac department to finally be informed that the letter had been typed on 07th February 2024. It has taken a further 2 phone calls for my GP and myself to finally receive the letter on 5th March 2024. My GP could not discuss my symptoms and worries about heart disease as she did not have the relevant details. This has caused me unnecessary worry and stress.
Visited Cardiology on March 2024
Lister Hospital has not yet replied.
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Review titled Wonderful hearing aid
Rated 5 stars out of 5
by Robin Gibbs - Posted on 03 April 2024
I visited ENT at Lister in autumn 2023 and again in March 2024 having received my hearing aids and the staff were so pleasant and helpful and the hearing aids that I have received work perfectly and have transformed my hearing. Thank you all very much.
Visited Ear, Nose & Throat on March 2024
Lister Hospital has not yet replied.
Information supplied by East and North Hertfordshire NHS Trust