Leighton Hospital
Leighton Hospital, Middlewich Road, Crewe, Cheshire, CW1 4QJContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Great experience for an operation
Rated 5 stars out of 5
by A.Brown - Posted on 12 September 2024
On Monday 9th September 2024, I received a total knee replacement on my right leg. I had the same operation at a private hospital in June 2023 for my left leg. From my arrival at the Treatment Centre at 7.00am, I was quickly greeted and registered at Reception and I then progressed through the induction programme with interviews from various nurses, health personnel, anaesthetist, surgeon and surgical staff - all of which were highly professional and courteous. I was the first operation of the day at 9am. I was taken though to the operating theatre for my cannula and anaesthetic application which was an epidural. The epidural was administered sympathetically by the anaesthetists without any discomfort or pain which was a stark contrast to the epidural I received at the private hospital which caused much pain and completed in approximately 3 minutes compared to 10+ minutes this week and delivered with much care. The 2 hour operation was completed and I was taken to a post operative recovery area where I was looked after for 30 minutes by attentive Health personnel and then taken to Ward 9. In Ward 9, I was received by very welcoming staff who looked after me fantastically day and night. I was in for 2 nights and stayed in a 6 bed bay. I experienced 4 different shifts of Nurses and Health personnel and everyone was kind and caring. The mood on the Ward was upbeat led by the staff and the patients bought into this mood which made the stay very enjoyable. The stay involved visits from Occupational Health, physio therapy and my surgeon all of which were excellent. The whole Ward operated like a well oiled machine even with the normal patient medical issues happening on a continuous basis - nothing was too much trouble for the staff day or night and you felt as though your care was there main priority at all times. Other ancillary staff such as porters and domestic staff were also hard working, kind and caring. The food was fine and perfectly adequate for aiding recovery. What a fantastic hospital! Crewe and Nantwich - We are lucky to have you and Ward 9 were magnificent. I knew I needed both knees doing, one being worse than the other. I could not afford to waste a couple of years at my age of 63 but I was fortunate enough to be able to get the second knee done 14 months after the first one. My treatment at the Private hospital did not compare to the excellent care by all the highly professional and vocational staff at Leighton. I had a private room in the private hospital but the experience on Ward 9 with the other male patients was far superior. The buzz from the staff on Ward 9 aided the healing experience massively and it was much better than being isolated in a room on your own. A mention for the Pre Op team as well who were also fantastic in the whole process. Well done Leighton Hospital and thank you!
Visited Orthopaedics on September 2024
Leighton Hospital has not yet replied.
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Review titled Great staff and care on ward 12
Rated 5 stars out of 5
by Emma - Posted on 06 September 2024
I was sent to a&e by my GP and after a 10 hour wait in triage I was sent to ward 12. I couldn't review both triage and the ward, but in regards to triage it would be nice if food (sandwiches) were offered to those of us who had been sat waiting for a while. Staff were lovely and very busy and over worked. I was sent up to ward 12, the staff were great and really looked after me. The doctor from urology was lovely, very patient with me, as I was constantly asking if I could go home. The Dr explained what they were doing and what results they were waiting on and was friendly. The nursing assistant/carer on the women's ward in ward 12 was lovely, nothing was a problem for her, she never stopped and was always there to help us. I saw her the most on the ward as she was always checking on us and was very friendly and caring and was over worked. I believe that I received quality care and the staff at the hospital did everything they could for me. I can see how the NHS is underfunded as in my opinion staff are over worked. I hope that more funding is given to the NHS to employ more front line staff. I will add regardless of being under funded, the treatment and care received from Leighton is excellent and the staff are friendly, caring and committed to their vocations. I'm happy this is my local hospital.
Visited Urology on September 2024
Leighton Hospital has not yet replied.
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Review titled Eye care unit, absolutely lovely
Rated 4 stars out of 5
by Shauny - Posted on 07 August 2024
I went today for a cataract post op examination. The staff are so kind and go the extra mile for you. I didn't wait for too long. The exam took 2 minutes. Parking was a pain because I am disabled but we got there early with parking being such a pain. All in all It's a great department. Thank you so much x
Visited Ophthalmology on August 2024
Review titled Leighton Hospital
Replied on 20 August 2024
Dear Shauny, We thank you for your lovely comment. All staff within ophthalmic outpatient's endeavourer to ensure all visits are as yours. I will pass on your thanks to the team. Kind regards, Nicky Mullin Department Manager Eye Care Centre
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Review titled Amazing Staff and very efficient procedure.
Rated 5 stars out of 5
by Darrell Oakden - Posted on 20 August 2024
I have visited Leighton Hospital today for removal of my Gall Bladder. I was blown away with the friendliness and professionalism of every member of staff that cared for me. I first checked into reception at 7.00am and quickly had my pre- op checks met the surgeon and anaesthetist and went for surgery at 8.00am. I was back on the ward by 12.00 and was discharged at 2.00pm. I have very little pain, no effects from the anaesthetic and feel I am going to make a speedy recovery. Thanks again to every member of the Treatment Centre Team - hope you enjoyed the chocolates.
Visited Don't know on August 2024
Review titled Leighton Hospital
Replied on 27 August 2024
Dear Darrell, Thank you for your kind words. I have sent your comment onto the Treatment Centre where it will be shared with the Team there. Hope you recovery is going well. I'm sure the chocolates will have gone down a treat! Thank you Kind regards, Sheree Welch Patient & Public Involvement Officer
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Review titled Fantastic staff
Rated 5 stars out of 5
by Claire - Posted on 21 August 2024
My Mother in law recently came to gynaecology as an outpatient, being extremely anxious she was immediately made at ease and her care and treatment during and after was exemplary. I witnessed the kindness shown to her and we are both very grateful. Thank you
Visited Gynaecology on August 2024
Review titled Leighton Hospital
Replied on 27 August 2024
Dear Claire, Many thanks for the kind words. It is always nice to hear positive feedback and that we are providing a good service to our patients. Thank You Kind regards, Michaela Onolfo Gynaecology Outpatient Manager
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Review titled AnE Visit
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
My visit was extremely long buy I have no complaints regarding it. The staff every single one were kind caring and thorough. People should be prepared to wait to receive the care they came for in a system that is overwhelmed and the staff do amazingly well to continue providing such wonderful care. So grateful for our NHS
Visited Accident and emergency services on August 2024
Review titled Leighton Hospital
Replied on 16 September 2024
Dear patient, Thank you for the lovely feedback which has been shared with staff, compliments are always lovely to share with the team and we appreciate the time taken to provide this feedback. Kind regards, Lead Nurse Manager Emergency Department
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Review titled Endoscopy experience
Rated 4 stars out of 5
by Lauren - Posted on 25 August 2024
My name is Lauren Seton I was recently committed to later hospital to help an undeska Bay and the treatments and it was very long day for all the stuff on duty that day were very helpful and my mum they were very plight with their one ever be needed them they help me and my mom to care for me they were very helpful and consider it to both of us if we needed anything they were very helpful and willing to assist they helped me transfer from the bed to the commode and willing to help with anything that we need to help us okay assisted me with the hoist I am a wheel tell you I felt very comfortable showed enthusiasm throughout the day and a very hot stressful experience as the actual weight most of the day for the treatment we don't me and my mom a very grateful to all the stuff on shift that day that helped us transfer and get through the the stressful day we were very tired at the end of it so we would like to say you thank you for all the support and effort made that day to all the stuff on on duty that day we will be sure that if that we needed anything they will try and assist us which made the experience easier to me and mom as it was a very stressful and hard day for us to both cope with as an industrated is very uncomfortable and stressful waiting for the industropy we are very thankful ungrateful that the stuff were very understanding of what was needed that day and that they will will encount I'm definitely put situations they would do their best to resolve these problems and format people later thank you all help and this given as a patient and a patient's parents are very good thank you and for that what recommend this department unreal people that they were willing to help a very hot sticky one day for it on so you put these they put us at lowest points during the day cancel the positives in the methods which helps get through the day
Visited Ear, Nose & Throat on July 2024
Leighton Hospital has not yet replied.
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Review titled Thanks for all
Rated 5 stars out of 5
by Rodrigo Marcos de Castro - Posted on 11 June 2024
They save my life. Ward 28 did incredible work. All staff amazing. Ward, rooms and toilets clean. As a tip, attention with kind of food and diet to provide for each patient, I almost got wrong dietary. The taste of food very nice! On toilets sometimes I couldn't reach the tissue. I'm my general opinion, amazing. Was very comfortable about the pain and medicine to take. All staff double check the medicines. Thanks again.
Visited Gastrointestinal and Liver services on June 2024
Review titled Leighton Hospital
Replied on 11 June 2024
Dear Rodrigo, Thank you for taking the time to feedback on your stay on ward 28. I will discuss with the staff about them being aware of the dietary requirements for each specific patient. Kind regards, Samantha Davey Ward 28 Ward Manager
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Review titled Breast Screening Service
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2024
Attending for a mammogram is never the most enjoyable of events but the staff of the Breast Care Unit at Leighton Hospital are lovely. They are welcoming, professional and do everything with a smile. Everything was explained fully and I was treated with the upmost dignity. I would encourage everyone to attend for their screening appointments, the team will put you at ease and guide you through the whole process. Thank you
Visited Breast cancer services on June 2024
Review titled Leighton Hospital
Replied on 17 June 2024
Dear patient, Thank you for your time writing such kind feedback, we really appreciate it. Patient care and satisfaction is always our main priority so it is wonderful to hear that your experience was a pleasant one. Kind regards The Breast Care Unit
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Review titled Son with sunburn
Rated 5 stars out of 5
by Donna Louise Roberts - Posted on 27 June 2024
My son was in a lot of pain with sunburn, we had tried everything but was unable to relieve his pain. I was embarrassed at having to attend emergency department with my adult son with sunburn but the triage nurse and the out of hours GP Dr chapple were both so caring and professional. Gave him stronger analgesia and got his pain settled. Very grateful to them all.
Visited Urgent care centre on June 2024
Review titled Leighton Hospital
Replied on 01 July 2024
Dear Donna, Thank you for taking the time to post your positive feedback. This is much appreciated and has been shared with the nursing team and GP to record in her portfolio. We hope your son is feeling more comfortable and makes a fully recovery. Kind regards, Clare Sandelands Service Manager Urgent Care Centre
Information supplied by Mid Cheshire Hospitals NHS Foundation Trust