Leighton Hospital
Leighton Hospital, Middlewich Road, Crewe, Cheshire, CW1 4QJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Eye care unit, absolutely lovely
Rated 4 stars out of 5
by Shauny - Posted on 07 August 2024
I went today for a cataract post op examination. The staff are so kind and go the extra mile for you. I didn't wait for too long. The exam took 2 minutes. Parking was a pain because I am disabled but we got there early with parking being such a pain. All in all It's a great department. Thank you so much x
Visited Ophthalmology on August 2024
Review titled Leighton Hospital
Replied on 20 August 2024
Dear Shauny, We thank you for your lovely comment. All staff within ophthalmic outpatient's endeavourer to ensure all visits are as yours. I will pass on your thanks to the team. Kind regards, Nicky Mullin Department Manager Eye Care Centre
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Review titled Amazing Staff and very efficient procedure.
Rated 5 stars out of 5
by Darrell Oakden - Posted on 20 August 2024
I have visited Leighton Hospital today for removal of my Gall Bladder. I was blown away with the friendliness and professionalism of every member of staff that cared for me. I first checked into reception at 7.00am and quickly had my pre- op checks met the surgeon and anaesthetist and went for surgery at 8.00am. I was back on the ward by 12.00 and was discharged at 2.00pm. I have very little pain, no effects from the anaesthetic and feel I am going to make a speedy recovery. Thanks again to every member of the Treatment Centre Team - hope you enjoyed the chocolates.
Visited Don't know on August 2024
Review titled Leighton Hospital
Replied on 27 August 2024
Dear Darrell, Thank you for your kind words. I have sent your comment onto the Treatment Centre where it will be shared with the Team there. Hope you recovery is going well. I'm sure the chocolates will have gone down a treat! Thank you Kind regards, Sheree Welch Patient & Public Involvement Officer
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Review titled Fantastic staff
Rated 5 stars out of 5
by Claire - Posted on 21 August 2024
My Mother in law recently came to gynaecology as an outpatient, being extremely anxious she was immediately made at ease and her care and treatment during and after was exemplary. I witnessed the kindness shown to her and we are both very grateful. Thank you
Visited Gynaecology on August 2024
Review titled Leighton Hospital
Replied on 27 August 2024
Dear Claire, Many thanks for the kind words. It is always nice to hear positive feedback and that we are providing a good service to our patients. Thank You Kind regards, Michaela Onolfo Gynaecology Outpatient Manager
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Review titled AnE Visit
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
My visit was extremely long buy I have no complaints regarding it. The staff every single one were kind caring and thorough. People should be prepared to wait to receive the care they came for in a system that is overwhelmed and the staff do amazingly well to continue providing such wonderful care. So grateful for our NHS
Visited Accident and emergency services on August 2024
Leighton Hospital has not yet replied.
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Review titled Endoscopy experience
Rated 4 stars out of 5
by Lauren - Posted on 25 August 2024
My name is Lauren Seton I was recently committed to later hospital to help an undeska Bay and the treatments and it was very long day for all the stuff on duty that day were very helpful and my mum they were very plight with their one ever be needed them they help me and my mom to care for me they were very helpful and consider it to both of us if we needed anything they were very helpful and willing to assist they helped me transfer from the bed to the commode and willing to help with anything that we need to help us okay assisted me with the hoist I am a wheel tell you I felt very comfortable showed enthusiasm throughout the day and a very hot stressful experience as the actual weight most of the day for the treatment we don't me and my mom a very grateful to all the stuff on shift that day that helped us transfer and get through the the stressful day we were very tired at the end of it so we would like to say you thank you for all the support and effort made that day to all the stuff on on duty that day we will be sure that if that we needed anything they will try and assist us which made the experience easier to me and mom as it was a very stressful and hard day for us to both cope with as an industrated is very uncomfortable and stressful waiting for the industropy we are very thankful ungrateful that the stuff were very understanding of what was needed that day and that they will will encount I'm definitely put situations they would do their best to resolve these problems and format people later thank you all help and this given as a patient and a patient's parents are very good thank you and for that what recommend this department unreal people that they were willing to help a very hot sticky one day for it on so you put these they put us at lowest points during the day cancel the positives in the methods which helps get through the day
Visited Ear, Nose & Throat on July 2024
Leighton Hospital has not yet replied.
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Review titled Thanks for all
Rated 5 stars out of 5
by Rodrigo Marcos de Castro - Posted on 11 June 2024
They save my life. Ward 28 did incredible work. All staff amazing. Ward, rooms and toilets clean. As a tip, attention with kind of food and diet to provide for each patient, I almost got wrong dietary. The taste of food very nice! On toilets sometimes I couldn't reach the tissue. I'm my general opinion, amazing. Was very comfortable about the pain and medicine to take. All staff double check the medicines. Thanks again.
Visited Gastrointestinal and Liver services on June 2024
Review titled Leighton Hospital
Replied on 11 June 2024
Dear Rodrigo, Thank you for taking the time to feedback on your stay on ward 28. I will discuss with the staff about them being aware of the dietary requirements for each specific patient. Kind regards, Samantha Davey Ward 28 Ward Manager
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Review titled Breast Screening Service
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2024
Attending for a mammogram is never the most enjoyable of events but the staff of the Breast Care Unit at Leighton Hospital are lovely. They are welcoming, professional and do everything with a smile. Everything was explained fully and I was treated with the upmost dignity. I would encourage everyone to attend for their screening appointments, the team will put you at ease and guide you through the whole process. Thank you
Visited Breast cancer services on June 2024
Review titled Leighton Hospital
Replied on 17 June 2024
Dear patient, Thank you for your time writing such kind feedback, we really appreciate it. Patient care and satisfaction is always our main priority so it is wonderful to hear that your experience was a pleasant one. Kind regards The Breast Care Unit
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Review titled Son with sunburn
Rated 5 stars out of 5
by Donna Louise Roberts - Posted on 27 June 2024
My son was in a lot of pain with sunburn, we had tried everything but was unable to relieve his pain. I was embarrassed at having to attend emergency department with my adult son with sunburn but the triage nurse and the out of hours GP Dr chapple were both so caring and professional. Gave him stronger analgesia and got his pain settled. Very grateful to them all.
Visited Urgent care centre on June 2024
Review titled Leighton Hospital
Replied on 01 July 2024
Dear Donna, Thank you for taking the time to post your positive feedback. This is much appreciated and has been shared with the nursing team and GP to record in her portfolio. We hope your son is feeling more comfortable and makes a fully recovery. Kind regards, Clare Sandelands Service Manager Urgent Care Centre
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Review titled Great service
Rated 5 stars out of 5
by Jean shenton - Posted on 01 June 2024
Thank you to all the staff in a&e also x Ray &ambulance service very kind&considerate to my husband after having a fall very compassionate and love the jobs they do our deepest thanks the shentons
Visited Accident and emergency services on May 2024
Review titled Leighton Hospital
Replied on 11 June 2024
Dear Jean, Thankyou for your lovely feedback. I have sent your comment onto the relevant departments for them to share with their teams. Kind regards, Sheree Welch Patient & Public Involvement Officer
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Review titled Eye surgery
Rated 5 stars out of 5
by keith stokes - Posted on 16 May 2024
Nurses and Surgeons were just fabulous. Cannot express my gratitude enough. All the staff were helpful .
Visited Ophthalmology on May 2024
Review titled Leighton Hospital
Replied on 20 May 2024
Dear Keith, We are extremely pleased you had a positive experience within ophthalmology . We strive to ensure all patients experiences are like yours. We thank you for taking the time in writing this review. Kind regards, Nicky Mullin Eye Care Centre Manager
Information supplied by Mid Cheshire Hospitals NHS Foundation Trust