Leeds General Infirmary
Great George Street, Leeds, West Yorkshire, LS1 3EXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by James Molloy - Posted on 07 November 2022
Emergency admission due to chest pain. Arrived at midnight and was seen immediately by a team who explained what was going to happen and likely outcomes. Angiogram took approx 30 mins but further 20 minutes needed before transfer to ward due to awaiting COVID test results. As soon as result came through I was taken to CCU (ward 20) on F floor. Again, excellent treatment received from all members of staff on the ward. Prompt attention when monitoring equipment sent out alarm following change of sensor pads: staff there within seconds. Further blood tests required to confirm findings of angiogram. When results received I was told I could go home. 13 hours from start to finish. Food was excellent, too. Great choice and nicely cooked and presented.
Visited Cardiology on November 2022
Leeds General Infirmary has not yet replied.
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Review titled a good experience
Rated 5 stars out of 5
by Nick Ward - Posted on 17 October 2022
I was here Monday morning (10th) for a catheter ablation procedure which I was nervous about. As soon as I arrived the welcoming reception and pre-op staff made me feel relaxed. The invasive proceedure itself was done with high professionalism (which you would expect) but also a much needed kindness, encouragement and empathy during the uncomfortable part of the task. My aftercare was pleasant where on of the ladies looked after me bringing much needed tea and a sandwich and stayed with me as I slept! If I do need to return for a repeat procedure then I'd definitely want this same team of great people to look after me again! Thanks so much
Visited Cardiology on October 2022
Leeds General Infirmary has not yet replied.
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Review titled Excellent hospital
Rated 5 stars out of 5
by Alan Gill - Posted on 31 October 2022
I was taken by an ambulance under blues and twos from Keighley with classic heart attack symptoms and a team were already waiting to treat me. I had a blocked artery and a stent was inserted relieving my chronic pain but more to the point saved my life ! My 3 day aftercare stay was in the hands of the staff from wards 14 & 20 and their professionalism shone through as I couldn’t have received better care anywhere on this earth. I was fed to a very acceptable standard and my gratitude cannot be put properly in so many short words. On being discharged I received my bill it said “No Charge” Thank you LGI
Visited Cardiology on October 2022
Leeds General Infirmary has not yet replied.
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Review titled Appalling wait
Rated 1 star out of 5
by Anonymous - Posted on 25 September 2022
84 year old mother, ‘funny turn’ called 111 they said would call an ambulance, possible mild stroke! Ambulance came very high blood pressure, took her in! Arrived just before 3.30pm, took bloods shortly after arrival, now still left sitting in waiting area, no food, no care! Now 22.48pm still waiting! Advertised wait time on arrival was five hours 23 minutes! Now long overdue that! So much for the government recommending 4 hour wait! Appalling service for someone of her age!
Visited Accident and emergency services on September 2022
Leeds General Infirmary has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Dawson Bullock - Posted on 06 September 2022
I was admitted for hand surgery through A&E on the Saturday. I never expected to be kept In however I was an in patient for 2 nights. I couldn't have been looked after any better, the staff were fantastic, in every department, food and facilities good! I expected a long wait in A&E, but infact I was seen within an hour. We are lucky to have such a service. Thankyou to all.
Visited Accident and emergency services on September 2022
Leeds General Infirmary has not yet replied.
Information supplied by Leeds Teaching Hospitals NHS Trust