King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Terence Holt - Posted on 01 November 2023
Yesterday morning I came to the Day Case Ward for a procedure on my throat. The whole experience was conducted in a kindly, yet professional manner. I was greeted with a smile by the receptionist at 7.30am, taken to the ward where all the necessary tests were done by the wonderful nursing team. In due course I was seen by the anaesthetist ,who thoroughly explained the procedure she would be overseeing. Shortly afterwards the surgeon came and explained clearly what he would doing to help my problem. The operation duly went ahead as soon as a theatre was available and I was gently cared for in the recovery room. Back on the ward the nursing staff were on hand for any help required, e.g. toileting and the discharge documents explained what had been done and that I would be called in for a post-operative consultation in 6 week's time. Overall it was an outstanding display of what King's Mill and the NHS has done for me. My heartfelt thanks to all concerned. Terence Holt
Visited Ear, Nose & Throat on October 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Terrance Harrison - Posted on 20 October 2023
Ward 23 and 24 all the staff where professional caring checking on you all the time I can't believe the level of care I received the time I was in the hospital also the ladies that came round with the drinks food ect went above and beyond this NHS hospital is first class and I thank you all so much
Visited Cardiology on October 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Mark Milnes - Posted on 06 October 2023
My 97 year old mother was taken to Kings Mill after a fall at her Care Home. Care was tremendous from start to discharge over to Newark Hospital today. Wonderful to be able to telephone and easily speak to someone who knew about my Mum’s circumstances. A big well done to all involved and thank you.
Visited Accident and emergency services on October 2023
King's Mill Hospital has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 28 October 2023
My son has just spent 10 days in the respiratory ward. He has a profound learning disability and severe epilepsy. All the staff were excellent, very caring and compassionate. However, the discharge procedure is appalling, currently been sat waiting for transport for 8 hours, no wonder the emergency admissions wards struggle to find beds. Surely it would pay in the long run to employ more ambulances for discharge, so freeing up beds quickly.
Visited Don't know on October 2023
King's Mill Hospital has not yet replied.
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Review titled Unhappy
Rated 1 star out of 5
by Anonymous - Posted on 10 November 2023
My husband who is 80 was sent to kings mill from Newark hospital supposed to sort medication as his blood results came back abnormal he was sent in a taxi as we don't drive he was still sat there after 6 hours and not been seen he is diabetic and had major surgery 8 weeks ago he had not been offered a drink or anything he said he couldn't wait and was very stressed and asked a family member to fetch him home so 6 hours for nothing awful service
Visited Don't know on September 2023
King's Mill Hospital has not yet replied.
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Review titled Surgery
Rated 3 stars out of 5
by Anonymous - Posted on 06 October 2023
After my husband surgery which was a success he was told he could come home at 12 noon had asked friends to pick us up they arrived at 1.30 still waiting for medication at 4 30 why tell you a time if there is no why medication will be ready and was told it could be anywhere up to 9 0 clock at night in the end we left as we live 20 miles away and the medication was sent by taxi next day it's a joke time this was sorted out
Visited Colorectal cancer services on September 2023
King's Mill Hospital has not yet replied.
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Review titled Don't listen
Rated 1 star out of 5
by Anonymous - Posted on 07 January 2024
Tried to cancel appt as being treated elsewhere. Answer machines. No one gets back. Info given is not recorded and further unnecessary appts offered. Time scales for appts and treatment are unbelievable.
Visited Ophthalmology on September 2023
King's Mill Hospital has not yet replied.
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Review titled Site maps.
by Terra incognita - Posted on 04 October 2023
Your site maps are poor. I've just spent the last half hour in a fruitless search for ward 35 in the short stay unit. Can I find it? No. So now I'll have to find some poor soul to point me in the right direction. Fortunately most hospitals have several volunteers to do just that. But I still wanted to see for myself.
Visited September 2023
Provided by Care opinion
King's Mill Hospital has not yet replied.
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Review titled Excellent!
Rated 5 stars out of 5
by Donna Brunt - Posted on 22 September 2023
I couldn’t fault the care given to me by staff in A&E at Kingsmill hospital. It was the first time I’d been to Kingsmill hospital and I was extremely worried but every single person I engaged with treated me with kindness and professionalism, from the receptionist, the triage nurse, the phlebotomist, the lady doing the ECGs, and the Primary care staff. Even though it was extremely busy and there was a major emergency at one point, every single person was lovely. Thank you so much! It makes such a difference. The streamline service was very impressive too!
Visited Accident and emergency services on September 2023
King's Mill Hospital has not yet replied.
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Review titled Bad experience
Rated 1 star out of 5
by Melissa jeszke - Posted on 05 September 2023
Was in pain at 2.30 am phoned 111 they said they will send a ambulance out .then I got a call 10 minutes later asking if I could make my own way there because it could take up to six hour's for a ambulance to come even though they said there no delays on the ambulance coming. so I got a taxi got there at 11.30am sat there till 4.45pm there was 7 ambulance driver just sat there talking & eating food. I was sat there in pain given nothing for the pain even after my husband told them I was in alot of pain twice.people was coming in after me but they was getting seen before me .most of the staff was to busy standing around talking instead of dealing with the patient that really needed their help .I find this disgusting the way I was treated and left there for so long on pain
Visited Accident and emergency services on September 2023
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust