King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic service!
Rated 5 stars out of 5
by Charlotte Prowse - Posted on 13 August 2023
First time I've been to Kings Mill a&e and I was very pleasantly surprised with it. As soon as we walked in the door with my daughter everyone was helpful and friendly. From getting out ticket in the car park to paying we had been there exactly 30 minutes!! Reception, triage and treatment all excellent!! Thank you so much for what is never a wanted visit!
Visited Accident and emergency services on August 2023
King's Mill Hospital has not yet replied.
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Review titled bad service
Rated 1 star out of 5
by sarah wild - Posted on 08 August 2023
The nurses in white uniforms in the emergency centre was rude, they did not offer me any snacks or drink, they could see that i was in pain, and did not offer me any pain relief, they just kept on walking past me, as i was just sat on the chair, they did not ask if i was okay, they was rude to me, they was talking about there private life, and they was also talking about another patient badly, which is very unprofessional, they had no right in doing this, and at the end of the day they are there to do a job, and they should not be treating the patients like this, i know there busy, but they still need to make time for the patients, but i felt neglected last night in the emergency centre, i was sat very close to the nurses station, and the nurses in white was just chatting and doing what they want to do, this is not acceptable, the doctors in the green uniforms was kind, polite, they was helpful and they understood me and knew how i was feeling
Visited Accident and emergency services on August 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Paul Zdanowski - Posted on 30 August 2023
I was admitted to A&E by ambulance with an infection not only was I feeling very unwell and not and extremely worried about the infection which had been treated several times with antibiotics.unsuccessfully by my GP. On arrival I was reassured and was treated with courtesy and kindness by everyone I saw . Subsequently I used the Emergency Day Care Centre for follow up treatment and can not praise the staff enough for everything they did to make me feel better...Thank You
Visited Accident and emergency services on August 2023
King's Mill Hospital has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2023
Last week I saw my GP after finding a lump in my armpit. I was seen today in the breast clinic and cannot praise the team enough- from start to finish they were kind, sympathetic, friendly , professional and efficient. I cannot thank you enough for the excellent care and reassurance I received. You deserve far far more than every penny you are paid.
Visited Breast cancer services on August 2023
King's Mill Hospital has not yet replied.
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Review titled The care was excellent
by Nannycaz4 - Posted on 15 August 2023
I was transferred from Newark UTC to King's Mill as I needed an urgent CT scan. From the Triage/Streaming to discharge the care was excellent. After several bad experiences at my nearest A&E I vowed not to return unless I had no control on the matter. The inconvenience of a short drive was 100% worth it.
Visited August 2023
Provided by Care opinion
King's Mill Hospital has not yet replied.
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Review titled Absolutely fantastic
Rated 5 stars out of 5
by Rebecca Cullin - Posted on 16 August 2023
I was sent here by my GP today. I cannot thank all the staff who I have met and who have been involved in my care today. The specialist nurse who came to see me was just amazing, explained things in such simple terms with no jargon, drew me a picture of what was happening to help me and made me feel so at ease about the entire situation. The HCAs were also phenomenal. Even walking me out of A&E on discharge and waiting whilst my mum fetched the car. Cannot fault the cleanliness or the staff today and certainly can't thank them enough for making me feel well looked after and reassuring me I needed to be there and I wasn't wasting their time.
Visited Accident and emergency services on August 2023
King's Mill Hospital has not yet replied.
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Review titled Great staff great hospital shame about outside.
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2023
The parking to drop off isn't good cars left and double parking is awful and people smoking it's not good especially under your no smoking advert cigarette buts all over last week there was a security man moving cars on and asking people to move away with there smoking very tactful and very polite.
Visited Diagnostic Endoscopy on July 2023
King's Mill Hospital has not yet replied.
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Review titled Amazing Nurses - great bedside manner
Rated 5 stars out of 5
by Ben Astle - Posted on 30 July 2023
I’ve just been in after nearly cutting my finger off in a bike wheel. I was seen to immediately and from the very first moment they did their best to take my mind off it by making me laugh, absolutely brilliant. Then to X-ray and to glue it up and again all of the ladies were just brilliant and made me feel so much better. I wish could name them for this review but read I can’t. NHS gets a lot of bad press but there are some genuinely great people working there and if you read this thank you so much.
Visited Accident and emergency services on July 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Desmond Morland - Posted on 10 July 2024
Wonderful experience, very polite and helpful I must say a wonderful experience with my consultant, I would like to thank so much for all your help and support it was a first class. Thank you again
Visited Urology on July 2023
King's Mill Hospital has not yet replied.
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Review titled Very poor treatment
Rated 2 stars out of 5
by Anonymous - Posted on 16 July 2023
Daughter in law attended in extreme agony and vomiting. The dr stated it was gastroenteritis No pain relief offered for almost 2 hours and not examined for the same amount of time. Blood pressure extremely low and told it was normal by the dr. Dr advised that going home would be the best option so she would not catch infection from elderly patients. Pain relief was asked for several times and one nurse stating she would come after two jobs she had. The nurse was then heard and seen stating she was going on break and never came to tend to her pain. Dr stated she was very dehydrated and gave paracetamol for excruciating pain and did not help the pain at all. After stating we knew something serious was wrong, the dr decided to keep her in and arrange a scan. The scan revealed inflamed, infected and leaking appendix and had to go to surgery the same day. This is quite clear if she had done what the dr had advised by going home, she would not be here today.
Visited Accident and emergency services on July 2023
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust