Kettering General Hospital
Rothwell Road, Kettering, Northamptonshire, NN16 8UZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Couldn’t be more impressed!!
Rated 5 stars out of 5
by Anonymous - Posted on 24 September 2022
We recently attended an allergy test for our 18month old at the childrens outpatients, not normally one to leave reviews but the care could not have been better! From the minute we got there our little girl was the centre of attention and staff were occupying and playing with her in between treatments, she didn’t want to leave! Thankyou!
Visited Children's & Adolescent Services on September 2022
Review titled Kettering General Hospital
Replied on 14 November 2022
Dear Anonymous, It was lovely to hear from yourself regarding your and your daughters experience of attending the allergy clinic. We take pride in trying to give parents and all children a positive experience when attending and we are grateful that you have taken the time to acknowledge this. I will ensure that all members of our team are made aware of this compliment and thank you once again. Ginny - Sister in Paediatric Outpatients.
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Review titled Wasted journey
Rated 3 stars out of 5
by Anonymous - Posted on 23 September 2022
After an assesment on the Tuesday for a cateract op my husband was told to come back for his op on Thursday at 9 After spending £25 on a taxi we arrived and the staff appeared to have no knowledge of our appointment & we had to spend another £25 to go back home We now have an appointment for Monday morning
Visited Ophthalmology on September 2022
Review titled Kettering General Hospital
Replied on 08 November 2022
Dear Anonymous, Thank you for taking the time to leave feedback about your recent visit to KGH. I am sorry to hear that initially there were some communication issues around your appointment. I hope that you had a positive experience at your rescheduled appointment. If you need to contact us further, please get in touch with us via our Patient Advice and Liaison Service on 01536 49 3305 or by emailing kgh-tr.pals@nhs.net. Kind regards, Lucy Jones - Head of Patient Experience and Engagement.
Information supplied by Kettering General Hospital NHS Foundation Trust