Ipswich Hospital
Heath Road, Ipswich, Suffolk, IP4 5PDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Help when needed
Rated 5 stars out of 5
by Mr Nigel Long - Posted on 20 March 2024
I was referred by my opticions for having very high pressure in my left eye. I received a hospital appointment within 2 hours, received a diagnosis and given medication to reduce the pressure. I left feeling much better. Thanks for everyone who looked after me.
Visited Ophthalmology on March 2024
Ipswich Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by KevinReeve - Posted on 17 March 2024
Ambulance called to my Father-in-law who had fallen. In Felixstowe Suffolk. The two staff that came out to him were both so professional and Kind. I would like an acknowledgement of this note please. As these two people were exceptional. They need mentioning.
Visited Accident and emergency services on March 2024
Ipswich Hospital has not yet replied.
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Review titled Very profesional , kind with lots of empathy
Rated 5 stars out of 5
by Chris Mcgregor - Posted on 06 April 2024
I was lucky enough to have Physio treatment whilst on Saxmundham & Shotley wards . The treatment I had was amazing and helped me so much . I cant thank the young ladies and Physio team enough for their help which certainly helped me .
Visited Physiotherapy on March 2024
Ipswich Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Chris Mcgregor - Posted on 06 April 2024
I was on Saxmundham Ward & Shotley Ward and my stay was very much helped by all the staff from kindness to empathy and general care. They all seem to work so well as a team and I cannot praise them enough .
Visited Chronic Obstructive Pulmonary Disease on March 2024
Ipswich Hospital has not yet replied.
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Review titled Abysmal
Rated 1 star out of 5
by Anonymous - Posted on 04 February 2024
I’ve been to A&E 6 times now since December with the same issues, left side chest pain, feeling weak on left side and generally just not feeling right in myself at all- I’ve had 5 ECGs done all normal, normal bloods etc. There have been no further tests done, no interest in doing further tests and no referrals. I just keep being told that it’s my anxiety and to go home or contact my GP. On several occasions staff have been quite rude and made me feel ridiculous for coming in for chest pains due to me being young and I’ve felt quite discriminated against and not taken seriously due to my age. I have not felt heard, or like I’m being taken seriously at all and I’m terrified something serious is being missed due to this.
Visited Accident and emergency services on February 2024
Ipswich Hospital has not yet replied.
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Review titled Elderly Care
Rated 2 stars out of 5
by Julie - Posted on 06 February 2024
90 year old who had a stroke in November admitted by emergency ambulance after a fall injuring his head. Ambulance arrived at 8.30am, we are still in the waiting room at 4.15pm - 8 hours and 15 minutes for a 90 year old to wait is absolutely ridiculous.
Visited Accident and emergency services on February 2024
Ipswich Hospital has not yet replied.
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Review titled Brilliant Blood testing unit
Rated 4 stars out of 5
by Helen Chambers - Posted on 07 February 2024
So quick, efficient, kind and pleasant to my elderly and infirm father. Such a relief, as hospital visits are hard work on the elderly, what with the stress of parking etc. However, we'll be having all our blood tests taken at the unit here from now on, rather than the GP surgery, because of the kindness and thoughtfulness shown by all staff we met - and so much quicker!
Visited Don't know on February 2024
Ipswich Hospital has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Kim Eastall - Posted on 04 April 2024
I entered Gastroenterology from Accident and Emergency. I was in terrible pain and the staff were superb. I was probably quite a challenge at times, whilst they tried to get my pain under control and my medication sorted out! Throughout my 9 days in Hospital, I was treated with the utmost care and consideration. I will remember several of the nurses with great affection!
Visited Gastrointestinal and Liver services on February 2024
Ipswich Hospital has not yet replied.
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Review titled Bad reception process
Rated 2 stars out of 5
by Anonymous - Posted on 18 February 2024
I arrived at A and E experiencing severe leg pain,the man just inside the door questioned me and said my symptoms sounded like cramp.I had a line of people behind me so the conversation was overheard.He then lifted my leg and twisted it around causing me severe pain in my knee which was swollen. Having had X-rays and a consultation with the orthopaedic Dept it had a very different diagnosis to cramp! I was embarrassed by this man’s attitude as I felt he trivialised my symptoms and should not have tried to examine me in full view of other people.All other service i received was satisfactory
Visited Accident and emergency services on February 2024
Ipswich Hospital has not yet replied.
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Review titled Neglect
Rated 2 stars out of 5
by Anne Ravenscroft - Posted on 08 February 2024
My 80 year old husband was admitted to a respiratory ward with pneumonia. He also lives with Alzheimer's and deafness. For 7 days he received Intravenous antibiotics which made discharge back to his High Dependancy Care Home impossible. He returned to the Care Home with what I would call exfoliated skin in his ground and inner thighs plus very red, sore buttocks. His personnal care seems to have been severely neglected. I am also concerned that when I visited the outer ward doors were invariably left open and he could have wandered out. He had a Deprivation of Liberty order in force at the Care Home and I made the ward aware of this and asked that it be recorded in his notes. While staff showed kindness at all times while I was present, I am concerned for patients with Dementia being admitted without adequate personal care.
Visited General Medicine on February 2024
Ipswich Hospital has not yet replied.
Information supplied by East Suffolk and North Essex NHS Foundation Trust