Doncaster Royal Infirmary
Thorne Road, Doncaster, Yorkshire, DN2 5LTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Exemplary service!
Rated 5 stars out of 5
by Christopher Nowak - Posted on 03 September 2024
I had occasion to visit A&E this morning at 8 am due to having a severe pain on the left side of my back, made worse when I took a deep breath. I was seen by the triage team and didn't have to wait long before I had bloods taken and an ECG. I was then seen shortly after by a young lady doctor in training who was extremely professional and empathetic. After examining me she called another doctor in to see me. He giving me a full examination and asking pertinent questions he said he would send me for a chedt xray. After i came back he said he would like to use ultrasound to check my aorta and abdomen. After doing this he brought in his colleague, another doctor, to check his findings. He did this very thoroughly and to confirm his findings as for a consultant to come in and look at the ultrasound imagery. They confirmed I had a cyst on my left kidney but couldn't see any other issues apart from an infection in my lower left side. I was given a course of antibiotics and told to come back if the pain worsened or didn't go in a few days. All in all I was there for approximately 4 hours. The treatment I received was absolutely excellent from all concerned and their actions, professionalism and care showed me why we have the best health service in the world!
Visited Accident and emergency services on September 2024
Doncaster Royal Infirmary has not yet replied.
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Review titled Fantastic careing staff
Rated 5 stars out of 5
by Stuart smith - Posted on 06 September 2024
Today I had a colonoscopy at DRI, the staff were superb and a credit to the NHS. I was put at ease right from the start and talked thru every step of the procedure. It was not as bad as you might imagine, Fortunately mine was clear of anything nasty but I urge you to do this as it could save lives by early detection and treatment of anything found. Thank you all so much.
Visited Endocrinology and Metabolic Medicine on September 2024
Doncaster Royal Infirmary has not yet replied.
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Review titled Great care from start to finish
Rated 5 stars out of 5
by Sue - Posted on 01 October 2024
I was very concerned re catching Covid in hospital. This was taken into consideration and every effort was made to safeguard me. A&e were very efficient and I felt listened to and cared for
Visited Accident and emergency services on September 2024
Doncaster Royal Infirmary has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 30 September 2024
After attending the A&E I was admitted on to AMU Ward. The Nurses looked after me really well. They all were lovely they went above and help me. They were really nice and polite. Thank you to all on AMU for making me feel better.
Visited Accident and emergency services on September 2024
Doncaster Royal Infirmary has not yet replied.
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Review titled A better way
Rated 1 star out of 5
by Anonymous - Posted on 24 September 2024
There must be a better way to run the respiratory consultation service than once a week. The Doctor told my wife she's got lung cancer after a Bronchoscopy and we'll be in-touch, biopsy result will be in 2 weeks. It will be a month before we know what's happening. All the time she's suffering and getting worse and has been told to take paracetamol. We are going out of our mind with worry. She can only find anything out on a Tuesday, and if she isn't discussed then it'll be another week.
Visited Respiratory Medicine on September 2024
Doncaster Royal Infirmary has not yet replied.
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Review titled Perfect
Rated 5 stars out of 5
by Paul S. - Posted on 29 August 2024
Outstanding. Minimal waiting times. All staff were friendly but also very professional. The consultant was incredibly thorough. He took his time to explain what had happened, why it happened, alternate treatment options and what they would involve. The treatment was conducted the very same day. Subsequently new medications were given and a follow up plan arranged. I was very happy with the service and I would absolutely recommend the DRI ENT department. Thank you.
Visited Ear, Nose & Throat on August 2024
Doncaster Royal Infirmary has not yet replied.
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Review titled Thoroughly satisfied, high praise
Rated 5 stars out of 5
by Paul S. - Posted on 24 August 2024
Every staff member from reception to consultant were kind and friendly but still very efficient and professional. Waiting time was very reasonable. The area was very clean. Medical staff took the time they needed to run full tests, develop an immediate strategy and treatment plan and also provide a post-emergency room path forward including next day referrals to other hospital departments for continued treatment. Outstanding service, my most sincere thanks to Doncaster Emergency department.
Visited Accident and emergency services on August 2024
Doncaster Royal Infirmary has not yet replied.
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Review titled Highly Professional
Rated 5 stars out of 5
by Ann Jones - Posted on 12 August 2024
My husband attended for a CT scan today ant 12.20pm and was so impressed by the professional, friendly and efficient staff he encountered. He has been recently for the same investigation which unfortunately they couldn’t do and the technicians remembered him and were very welcoming. He was in and out in no time due to the efficiency of the staff. Such a good experience and such a credit to the NHS.
Visited Don't know on August 2024
Doncaster Royal Infirmary has not yet replied.
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Review titled Care on Stroke Ward 17
Rated 3 stars out of 5
by Pamela Pettitt - Posted on 01 August 2024
My husband was first admitted to A&E Doncaster Royal Imfirmary, unfortunately wrongly discharged then had to be readmitted via Bassettlaw Hospital to the stroke ward at Doncaster were here the staff were amazing my husband remained in the hospital for 2 weeks and eventually was discharged from ward 17, one nurse stood out above and beyond, unfortunately i can not name him ,i really hope more trainee nurses that come through the system are like him nothing was too much trouble ,he loves his work and that impacted on my husband, who remembers, his compassion on the ward and through to discharge.
Visited Stroke on July 2024
Doncaster Royal Infirmary has not yet replied.
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Review titled Sat in A@e at 1500 still here at 00.33 disgusting
Rated 1 star out of 5
by Anonymous - Posted on 12 July 2024
Left hanging at last bit of treatment just waiting for an orthopedic doctor to come see us this was over 2 hours ago to finalise treatment so we can go home my wife has Diabetes she was also promised pain killers early on in visit and still has not received any 9 hours later
Visited Accident and emergency services on July 2024
Doncaster Royal Infirmary has not yet replied.
Information supplied by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust