Countess Of Chester Hospital
The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Countess Of Chester Hospital.
Reviews
-
Review titled Excellent care
Rated 5 stars out of 5
by Karen - Posted on 31 January 2023
Attended A and E with my partner. All staff were excellent. Care was amazing even though the staff were rushed off their feet. Hospital rang 9.00 am following morning to arrange a scan for that day. Thank you
Visited Accident and emergency services on January 2023
Countess Of Chester Hospital has not yet replied.
-
Review titled Great all round care
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2023
ur Review: I had a minor op at the jubilee day care Center. All staff from receptionist, cleaners, nurses, surgeons gave great care and attention. My surgeon did an amazing job , thank you all NHS so very much
Visited General Surgery on January 2023
Countess Of Chester Hospital has not yet replied.
-
Review titled Under resourced but staff are a tribute
Rated 4 stars out of 5
by kelly Gilmartin - Posted on 18 December 2022
Facilities and resources were horrendous, staff and patients are being put under immense stress. The saving Grace for this hospital are the staff and their professionalism. Thank you for helping me during my post operative complications, I had to be rushed in by partner as no ambulances (2hr wait) arrived and corridors and ward was bursting but each staff member treated me kindly and couldn’t have given any more than they were. They really are the unsung hero’s. The medicine I needed was out of stock, I had this post op but again staff came in whilst multitasking to make them up. Just give them more resources and help them before they burn out and leave the professions - amazing people
Visited Accident and emergency services on December 2022
Countess Of Chester Hospital has not yet replied.
-
Review titled Pharmacy Dept
Rated 3 stars out of 5
by Anonymous - Posted on 06 December 2022
Please put opening times and phone number of your pharmacy Dept on your website! Impossible to find out any info when the pharmacy isn't listed under your depts and services drop down menu.
Visited Don't know on December 2022
Countess Of Chester Hospital has not yet replied.
-
Review titled Facilities
Rated 1 star out of 5
by Stephen Court - Posted on 14 December 2022
Staff brilliant. Corridor facilities, abysmal Upper Management structure needs to get down from their ivory towers and see what the grassroots people are having to put up with. I was on corridor for one night, I’m not shown go to sleep by the shield now. We didn’t choose to be in the corridor and I don’t think the corridor is the right place. For patience. That’s now should not have to tolerate such working conditions and cannot be expected to be silent all the time because they’ll put management are too busy lining their own pockets to worry about the running of the hospital
Visited Accident and emergency services on December 2022
Countess Of Chester Hospital has not yet replied.
-
Review titled Anyone there?
Rated 1 star out of 5
by Anonymous - Posted on 02 December 2022
Each time I have had to attend A&E to visit i have never been able to find a member of staff to speak to. No one at the nurses station.
Visited Accident and emergency services on December 2022
Countess Of Chester Hospital has not yet replied.
-
Review titled Discusting
Rated 1 star out of 5
by Anonymous - Posted on 20 December 2022
Cattle would have been treated better! I understand waiting times but 7 hours and still not even being triaged. Had to argue for calpol for a child with an extremely high temp and ended up going to the shop to get our own. Zero communication . Left in a waiting room with no access to food or water no seating as minimal chairs old food and wrappers all over the floor spilt drinks everywhere and people having to sit on the floor around it. No excuse for this. Can't even blame under staffing as someone let slip that they were actually over staffed that night.
Visited Accident and emergency services on December 2022
Countess Of Chester Hospital has not yet replied.
-
Review titled Excellent care received
Rated 5 stars out of 5
by Georgina White - Posted on 29 December 2022
I would like to show my appreciation & also gratitude, l attended ENT appointment on the 29/12/2022, the doctor l saw was very professional with a respectful very caring manner. I felt very at ease with the ENT doctor, l was informed from start to finish regarding my treatment, also what l was to expect with regards further follow up appointments & procedures. So Thank you very much.
Visited Ear, Nose & Throat on December 2022
Countess Of Chester Hospital has not yet replied.
-
Review titled Efficient and thoughtful (phlebotomy department)
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2022
I attended the hospital for a blood test in November as I was struggling to get an appointment with my GP at a convenient time and it was an excellent experience. As soon as I sat down in the waiting area, I was called in for my appointment. When I told the nurse I would be looking the other way when the needle went in, she asked if I was likely to faint. I advised no, I just needed to look the other way but she pulled the curtain across so I couldn't see the blood being taken in the other cubicle. When I asked what my blood was being tested for, she was more than happy to go through everything. Efficient and thoughtful, I was in an out of my appointment in five minutes.
Visited Don't know on November 2022
Countess Of Chester Hospital has not yet replied.
-
Review titled Fantastic service
Rated 5 stars out of 5
by Maureen lunt - Posted on 01 December 2022
Mum attended the eye clinic today. Everyone we meet from nursing staff to the doctor was extremely Professional, kind and made our visit as stress free an experience as is possible. Everyone treated my mum with utter kindness and concern. Thank you so much. What a team.
Visited Ophthalmology on November 2022
Countess Of Chester Hospital has not yet replied.
Information supplied by Countess Of Chester Hospital NHS Foundation Trust