Bradford Royal Infirmary
Duckworth Lane, Bradford, West Yorkshire, BD9 6RJContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Cannot thank them enough
Rated 5 stars out of 5
by karen Mayhew - Posted on 08 August 2024
I got fast tracked to gynae women’s services M2 the appointment came quicker than expected and came when we were on our way to Cornwall. Gone too far to turn back and as the appointment was almost when we got there I rang to see if we could have a weeks holiday. The lady on the phone was so lovely no problem she said and made it later so instead of having 15 days we had 10, and came back the day before the appointment. The care and concern on M2 was the same 100%. From the excellent lady consultant whom did the procedure So kind and caring to nurses whom talked me through it explained everything and gave excellent nursing care as being a retired nurse myself that is how nursing care should be. A not nice but an excellent experience due to all these people and for this I thank you greatly. I need further surgery but my fear and concerns have gone.
Visited Obstetrics And Gynaecology on August 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2024
My 94 year old father in law was taken to BRI by ambulance after suffering severe nosebleeds for several hours. I went with him in the ambulance and from the moment we arrived he was treated promptly and with compassion. Every staff member we encountered was caring even up to the lady on A and E reception who insisted on sorting me a taxi home at 1 am. He was transferred to Ward 18 for observation and the staff there kept me up to date by phone and rang when he was on his way home so I could be there when the ambulance arrived. I’ve had several visits to Airedale hospital A and E with him over the last few years and I must say the care at Bradford was much better in every way. Thank you everyone.
Visited Ear, Nose & Throat on August 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Extremely poor practise
Rated 3 stars out of 5
by Anonymous - Posted on 09 August 2024
I have breathing issues Can’t breath in properly I has been here since last 5 hours sitting on benches but progress they have done so far ECG and blood test that’s it I don’t know when someone will call me for treatment,especially when I can’t breathe no one care It’s not busy today . All I can say it’s staff incompetence resulting poor treatment and bad reputation
Visited Accident and emergency services on August 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Poor standards
Rated 1 star out of 5
by Sarah - Posted on 12 July 2024
Dirty and disgusting, from just walking in your suffocated by people smoking outside the a n e department. Waiting area over crowded with people waiting to be seen . How do they expect people who are extremely poorly to stand in the adult waiting area when there is no more chairs. Need to bring back the entrance triage like they did in Covid so patients who need to be seen urgently get the right care needed .
Visited Accident and emergency services on July 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Worst practice ever
Rated 1 star out of 5
by Anonymous - Posted on 16 June 2024
I understand being busy but when you been in a n e for over 15 hrs you can't sleep because your in pain forced to stay awake while waiting from 9pm to 11am no care for the patience no reassuring about times just sitting with no sleep scared anxious angry annoyed lack of sleep again we are humans as much as we are in pain waiting for a n e we need sleep we want to be checked out 12 hours and more is and absolute p***take honesty what's the point in calling your self a hospital
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled A & E
Rated 4 stars out of 5
by dale holgate - Posted on 04 June 2024
i had the pleasure of a 13 hour visit to A&E on a Saturday night, i would just like to thank all the staff and would just like to say you deserve very penny you get paid and some. I don't know how you do it, you remain very professional give the circumstance's. again many thanks
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled 12-27 hour wait time in A & E
Rated 1 star out of 5
by Naeem Ahmed - Posted on 06 June 2024
Absolutely disgusting service. I will summarise what was an ordeal. My family took my 86 year old mother into A&E on two occasions, in both cases suffering from very high blood pressure in excess of 230/100 mmHg. On her second visit, the GP surgery she was visiting at the time called the ambulance who took her to Bradford Royal Infirmary. She made to wait there, sitting in a wheelchair for over 12 hours on the first occasion, and over 15 hours on the second visit. Triage took for eternity. The A & E department at Bradford Royal Infirmary was like something you see in the third world. The doctors are lazy and incompetent and do not turn up on time. There were people waiting for over 24 hours on the day. A reminder that my mother is 86 with underlying health conditions as expected for that age. Having people of that age sitting on a chair with no food, water or contacts in an A & E for over more than 12 hours should be a criminal offence. If one leaves the A & E then they lose their position and will have to re-register at the desk. I ask what happened 4 hour maximum waiting time? . My mother like many others there were in agony, pain and the doctors were casually strolling like there were walking into a party - Either sort the doctors out or close this department down and fine all those involved. Even a hospital in a warzone has better waiting times. Are you purposely forcing people to abandon the NHS and go private ?? . Please sort this hospital out or close it as it does not belong here in 2024.
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Disappointed
by Anonymous - Posted on 13 June 2024
I was disappointed because what my appointment was, was different from the service I got, I was coming there for scan only to find out that the Dr decided to choose for me , The attitude after a asked one question made me to realise something, i will never come there, it was my worst 2 years with you, you traumatised me
Visited Maternity services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Inefficient
Rated 1 star out of 5
by Patient - Posted on 14 June 2024
Wait times 9 hours in A&E and still waiting to find out the cause of chest pain and associated edema and numbness. Where’re the NI contributions being used. This hospital is a nightmare and it’s evident that there’s no supervision, management or controls in place.
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2024
Despite it being a very busy shift for all the staff in A&E I was dealt with efficiently and with great care. I cannot fault any of the staff working the day of my visit
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
Information supplied by Bradford Teaching Hospitals NHS Foundation Trust