Blackpool Victoria Hospital
Whinney Heys Road, Blackpool, Lancashire, FY3 8NRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Poor treatment
Rated 1 star out of 5
by Stephen legg - Posted on 10 April 2023
Have stage 4 lung cancer which hospital knew had breathing problems and taken in to hospital been here 15 days some doctors say no worse or better two days later move you to ward next door doctors different say no better problem worse they don't know my history My daughter came to see me today only had half hour only, as on her way for holiday asked for wheelchair with oxygen so I could have quick coffee with her she had drove 500 miles already 1st nurse in charge said yes il get u chair Then sister turns up says no oxygen spare Bet If I was dying they find me a chair Food allways cold comes in metal containers use to plug in mains 2 years ago now nothing so time it comes from kitchen it's cold lost 10 kilos in week as I like my food at right temperature or hotter
Visited Lung cancer services on April 2023
Blackpool Victoria Hospital has not yet replied.
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Review titled Amazing treatment
Rated 5 stars out of 5
by Vicky Dooley - Posted on 06 August 2023
I fell down a few steps at home and couldn't weight bare, went to AnE and they sent me urgent care and what an amazing facility! Extremely quick and sufficient, I was in and out in an hour. Xray complete, consultation and crutches. Wonderful place.
Visited Urgent Treatment Centre on April 2023
Review titled Blackpool Victoria Hospital
Replied on 17 October 2023
Thank you for taking the time to leave feedback about our Emergency Department. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. I hope you continue to make a speedy recovery. Best Wishes
Provided by Care opinion
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Review titled Wall to wall great care
Rated 5 stars out of 5
by Brian Mayne - Posted on 26 April 2023
I had a colostomy on 22 March and my initial stay was for nine days. Throughout that time I received friendly focussed and professional care from all staff, from domestic to nursing and surgical. Unfortunately, I subsequently had two further shorter stays in quick succession due to post-operative problems. Again, on both occasions I received first class care and treatment. The only down-side was a 15 hour wait in A&E for a bed on my first return visit. In mitigation, the department was working at full tilt dealing with emergencies and walk in patients, and the staff were - in the main - responsive and professional.
Visited General Surgery on April 2023
Review titled Blackpool Victoria Hospital
Replied on 17 October 2023
Thank you for taking the time to leave feedback about your care at Blackpool Teaching Hospital. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. I hope you continue to make a speedy recovery. Best Wishes
Provided by Care opinion
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Review titled Fantastic service
Rated 5 stars out of 5
by Lyvia - Posted on 31 July 2023
I had broken in 2 separate ankle bones and dislocated it. Everyone from ward staff, domestic staff and surgeons were amazingly good. Nothing was too much trouble.
Visited Orthopaedics on April 2023
Review titled Blackpool Victoria Hospital
Replied on 17 October 2023
Thank you for taking the time to leave feedback about Blackpool Teaching Hospital. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. I hope you continue to make a speedy recovery. Best Wishes
Provided by Care opinion
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Review titled Above and beyond
Rated 4 stars out of 5
by Linda Smith - Posted on 01 March 2023
After having a frustrating time trying to get information I encountered a Medical Secretary who went above and beyond to be me and telephoned back when she said she would and saw me through to a satisfactory end she will hopefully know who I mean and I thank her very much
Visited Stroke on March 2023
Blackpool Victoria Hospital has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Lyndsay - Posted on 16 March 2023
Hi visited the nuclear medicine/CT scan for a HIDA scan. The staff were really friendly, even though they haven’t done lots of HIDA scans they appeared really knowledgeable and were extremely supportive. I’d like to thank the staff who were working on 16/3/23 as it made my experience a good one. Thank you
Visited Don't know on March 2023
Blackpool Victoria Hospital has not yet replied.
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Review titled Great and speedy service
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2023
I’ve just moved to the area and when I called 111 I received 2 calls within an hour, one from the Doctor and one from the Nurse who after brief assessment booked me in for an assessment within the hour. Was seen very quickly, staff were efficient, friendly and very helpful and even gave directions to the local pharmacist to pick up a prescription. Great service.
Visited Urgent Treatment Centre on March 2023
Blackpool Victoria Hospital has not yet replied.
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Review titled Impressed by quick and efficient care for my dad
by Sulr - Posted on 01 March 2023
Went to A&E on a Monday with my dad. He was dizzy and didn't feel good. We were seen much quicker than I thought we would be (after reading all the news stories etc). We were triaged pretty quick. His blood pressure was very high. In fact, it was 236 / 144 which was one of the highest the nurse had seen. A doctor saw him, and he was then taken for a CT Scan. Then he was admitted to the hospital for one week (Acute Stroke unit 11). This was all done in a timely manner and I was actually impressed after all the news and Facebook posts which were good and bad. I wish more people would elaborate when they leave negative feedback its not helpful. Anyway, all good from us. He spent one week on the ward. He's now home. Great, hardworking staff both in A&E and Unit 11. Thank you! [Very happy with 'Staff attitude'] [Very happy with 'Staff skills'] [Very happy with 'Team work'] [Very happy with 'Reception'] [Very happy with 'Environment']
Visited February 2023
Provided by Care opinion
Blackpool Victoria Hospital has not yet replied.
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Review titled Cardiac center
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2023
Very polite staff , made me feel very secure , got a open heart bypass surgery later this month , had pre assessments and all staff member where top quality , made me feel at ease and informed me of everything to expect and helped put my mind at ease , perfect patient care and service
Visited Cardiology on February 2023
Review titled Blackpool Victoria Hospital
Replied on 17 October 2023
Thank you for taking the time to leave feedback about our Cardiac Centre. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. I hope you continue to make a speedy recovery. Best Wishes
Provided by Care opinion
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Review titled Fantastic staff
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2023
This was my first time visiting the hospital after being sent for emergency blood tests etc .the staff were kind, empathetic and kept me informed at all times. They were professional in their approach and were always ready to answer any questions i had . These caring people work hard and do their best in very difficult circumstances. This government needs to wake up and pay them a decent wage . There is nothing more precious than ones health and to have a kind caring professional taking care of you really does make the world of difference when you are feeling at your most vunerable . These caring professionals really give their all when helping you and for that i am so grateful.
Visited Accident and emergency services on February 2023
Review titled Blackpool Victoria Hospital
Replied on 26 May 2023
Thank you for taking the time to leave feedback about our staff. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. I hope you continue to feel better soon. Best Wishes
Provided by Care opinion
Information supplied by Blackpool Teaching Hospitals NHS Foundation Trust