Blackpool Victoria Hospital
Whinney Heys Road, Blackpool, Lancashire, FY3 8NRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Thanks
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2024
Thank you for patching me up - stupidly cut my hand open. Seen a lot quicker than I ever expected and very thankful the NHS exists. Kind an efficient from start to finish.
Visited Accident and emergency services on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled A&E Waiting time exceed 24hrs for an 86 year old Man
Rated 1 star out of 5
by Alan Jaques - Posted on 16 February 2024
My Father was admitted to A&E after seeing his doctor. So far he has been waiting in A&E for 26hrs at the time of writing this. He was admitted due to excess fluid around his heart, he has still not been seen by a Doctor! I and others have tried to call A&E today, mostly the calls where unanswered and when they where we were on hold for 30 mins. I am currently on hold after waiting for 48 mins. I Appreciate its now a Friday evening but this is not acceptable.
Visited Accident and emergency services on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Pieter Burke - Posted on 09 January 2024
My care medically and personally was excellent. This was a very difficult time with the Junior Doctors' strike and high patient numbers. I was mostly cared for in a corridor which was not easy for the staff but they coped magnificently. They all have my sincere thanks.
Visited Accident and emergency services on January 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Bipolar Dept
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2024
Great experience when attending appointments 'BuT' when trying to contact the appointmemnts line by phone [956739] to rearrange an appt there is no queue waiting, no answer machine and absolutely no answer. At least when you use central appts you get to wait in a queue. If you're going to do your own appts at least have the decency to answer the phone.
Visited Ophthalmology on January 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Regan Beavis - Posted on 29 January 2024
My child had to go to the children a&e department of Blackpool Victoria hospital as they had badly cut the back of their head from a fall at school. The staff was amazing and we got seen very quickly, was even given food as it was lunchtime whilst we was there. The wound was quickly cleaned up and glue back together and a thorough examination to check for concussion. We was sent home after only being at the hospital for 1hr and a half. I can’t stop praising this hospital enough, their kindness, care and patience was amazing to witness. I can not thank the staff enough for how they dealt with my child
Visited Accident and emergency services on January 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Very long wait in A&E
Rated 1 star out of 5
by Anonymous - Posted on 15 January 2024
9 hrs wait for severe wound on buttock due to falling on glass, I've a broken ankle so was unsteady on my crutches. No pain relief or helpbsteming the blood flow was offered at all. 9 hrs efore a Consultant saw me
Visited Accident and emergency services on January 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Orthopaedic Waiting List
Rated 3 stars out of 5
by DaveG - Posted on 21 December 2023
I am due an operation on my hand. I ensured my notes included the dates I wouldn’t be available due to being out of the country. On the 27/11?and every day for 7 days I was left a message saying that I would be contacted regarding my operation. This was during the period I was not available. I have tried 3 times in the last week to contact the waiting list. All I keep getting is a message saying I would be contacted in the next 72 hours. The first message I left was last Thursday the 14/12. I have still not heard anything and I don’t know what to do as I can’t contact a person
Visited Orthopaedics on December 2023
Blackpool Victoria Hospital has not yet replied.
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Review titled Caring and professional team
Rated 5 stars out of 5
by Kathleen Dawson - Posted on 27 November 2023
I had a hysteroscopy with biopsy and polyp removal at the Gynaecology Day Unit this afternoon. I was very nervous but the consultant and nurses were absolutely brilliant. They took the time to explain everything to me, told me exactly what was happening at all times, and made me feel completely at ease before, during and after the procedure. A huge thank you to you all.
Visited Gynaecology on November 2023
Blackpool Victoria Hospital has not yet replied.
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Review titled As good an experience as I could have hoped for.
Rated 5 stars out of 5
by Andy Fox - Posted on 15 November 2023
I visited general surgery yesterday, as a day patient, for an op under general. From my arrival, I was dealt with promptly, on time throughout, and in a friendly and informative manner by every member of staff I came across. I was constantly kept updated on what was happening and treat with the utmost respect and dignity at all stages. I cannot thank enough each of the individuals who put me at ease throughout the day, and especially the surgeon, who was a pleasure to speak to, before and afterwards, and who (in my totally uneducated opinion) seems to have done a fabulous job.
Visited General Surgery on November 2023
Review titled Blackpool Victoria Hospital
Replied on 24 November 2023
Thank you for taking the time to leave feedback about our General Surgery Team at Blackpool Teaching Hospitals. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. I hope you continue to make a speedy recovery. Best Wishes
Provided by Care opinion
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Review titled First Class Attention
Rated 5 stars out of 5
by Steven Pellatt - Posted on 30 November 2023
My wife has just completed several visits to the outpatients fracture clinic, following a broken wrist , which occurred in Corfu. The service and attention to detail was excellent throughout , through x ray, surgery, and final procedure to remove the metal work, the various teams have been polite , helpful , humorous when needed and generally took care of a patient , who isn't the best at this type of work. In this day and age, where people are quick to criticise , I can find no fault in any way, with the hospital.
Visited General Surgery on November 2023
Blackpool Victoria Hospital has not yet replied.
Information supplied by Blackpool Teaching Hospitals NHS Foundation Trust