Yaxley Group Practice
Landsdowne Road, Yaxley, Peterborough, Cambridgeshire, PE7 3JLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Yaxley Group Practice.
Reviews
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Review titled Good service and Polite Staff
Rated 5 stars out of 5
by Artwell - Posted on 13 July 2023
Love dealing with Lakeside Healthcare in Yaxley. The staff on the phone are polite and very helpful. The nurses we have dealt with in both occasions have been 1st class and l say this at difficult times for the NHS. Thank you and I'm so happy I moved my family to this GP surgery. Awesome awesome amazing!!
Visited July 2023
Review titled Yaxley Group Practice
Replied on 17 July 2023
Dear Artwell, Thank you very much from the entire Practice Team for your lovely review. We are delighted you had a great experience at our Practice and have taken the time to provide your feedback. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Kind and responsive
Rated 5 stars out of 5
by Becca Smith - Posted on 17 July 2023
I was skeptical of the online booking system at first but it's enabled me same day appointments very seamlessly. The nurse was kind and understanding plus explained things very well, helping put me at ease about my worries. I'm very grateful.
Visited July 2023
Review titled Yaxley Group Practice
Replied on 24 July 2023
Dear Becca, Thank you very much for taking the time to share your feedback. Our team always aims to provide the highest possible level of care and service and we are delighted to hear of your positive experience. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Minor op
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2023
Was put totally at ease for this procedure.Everything was explained as to what was going to happen & I was very happy with the end result.
Visited May 2023
Review titled Yaxley Group Practice
Replied on 06 June 2023
Thank you for taking the time to provide you feedback. We are delighted to hear your minor operation procedure went well and you are happy with your experience here at the Practice. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Great Service
Rated 4 stars out of 5
by Anonymous - Posted on 05 April 2023
I've joined the practice very recently, but so far, I've really been impressed with how quickly I was set up and the efficiency in call back, and the setup of my prescription was so smooth. Very friendly staff.
Visited April 2023
Review titled Yaxley Group Practice
Replied on 24 April 2023
Thank you so much for your positive feedback. Our team works extremely hard to provide good access and a high standard of care in a friendly and compassionate way and your kind comments are much appreciated by everyone here at Yaxley. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Caring staff
Rated 5 stars out of 5
by Anonymous - Posted on 17 March 2023
Would like to compliment a GP who is currently looking after me and a staff member who has checked up on me and my family, regarding medication. Dr call back within 10 min of phoning surgery. We are lucky to be in this region when you hear some areas where you cannot get appointment for a couple of weeks. Thank you.
Visited March 2023
Review titled Yaxley Group Practice
Replied on 24 March 2023
We are happy to hear that your experience with our surgery has been a positive one. We always aim to provide the best care possible for our patients and wish to thank you for taking the time to share your views. We value all feedback received. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Patient and caring
Rated 4 stars out of 5
by Stephen - Posted on 07 March 2023
Even under great current pressures, they took the time to listen and have stayed on top of helping me through difficult times
Visited March 2023
Review titled Yaxley Group Practice
Replied on 09 March 2023
Dear Stephen, Thank you for taking the time to leave us a positive review. It is much appreciated by the team here at Yaxley. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Excellent, caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2023
I have used this practice since moving to Yaxley in 2015. Whilst it was fairly good from the start I can honestly say that it has gone from strength to strength in recent times. The GP’s I see (I keep a shortlist of four names who I have found to be very helpful and caring) have all been superb - they have all been not only knowledgeable but also kind and supportive which is equally important to me. Whilst it is not always easy to see someone face-to-face they do respond when it really matters. I think we are lucky with our practice and I am certain that this represents good management from the top. Thank you to all involved.
Visited February 2023
Review titled Yaxley Group Practice
Replied on 21 February 2023
Thank you very much for taking the time to review our Practice. We are very pleased you are happy with the service provided and it is very much appreciated by the entire practice team, when we receive a lovely review such as this. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Great Doctor
Rated 5 stars out of 5
by Sarah ward - Posted on 17 February 2023
I’ve recently moved to this practice And suffer with a number of illness And have been really struggling lately. I had a phone consultation with a dr and was speaking to the dr for 40 mins,it was the first time in years that a dr has actually listened and explained things to me.
Visited February 2023
Review titled Yaxley Group Practice
Replied on 21 February 2023
Dear Sarah, Thank you very much for taking the time to provide feedback for our Practice. We as a team work extremely hard to provide excellent access and a high standard of care for all our patients and it means so much, when we receive such a great review. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
Been with this practice for 23 years now , my husband and our children , have never had a problem getting to see a doctor and think this practice is up to date and the best in this area if not further , highly recommend
Visited February 2023
Review titled Yaxley Group Practice
Replied on 21 February 2023
Thank you very much for your kind words. We are pleased you and your family have experienced great care and service from us over the years. Your comments have been shared with the entire practice team and receiving such a nice review makes us all feel very proud to work for our community. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2023
Very impressive service thank you - couldn’t ask for better. Everyone friendly yet professional Feel very lucky to have such a great surgery Thank you
Visited February 2023
Review titled Yaxley Group Practice
Replied on 22 February 2023
We sincerely appreciate the time you have taken to provide such positive feedback. Your comments have been shared with the entire practice team and we are delighted to hear your kind words. Kind regards, Lakeside Healthcare at Yaxley