Yarm Medical Practice
1 Worsall Road, Yarm, Cleveland, TS15 9DDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lesion Clinic - Examination
Rated 5 stars out of 5
by Nigel Ellenor - Posted on 18 July 2024
Doctor examined my facial lesion in depth and explained concisely the possible outcomes. I have been referred on the fast track system and I left the appointment with a very clear understanding of my diagnosis.
Visited July 2024
Review titled Yarm Medical Practice
Replied on 24 July 2024
Dear Nigel Thank you for taking the time to provide some lovely feedback. We are happy to hear you have felt listened to, acted upon and left your consultation with a good level of understanding of what happened within your appointment and what will happen next. Your feedback will be shared with the clinician you have consulted with, as well as the wider Practice team. Yours sincerely Yarm Medical Practice
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Review titled Can't ever get through on the phone.
Rated 2 stars out of 5
by Anonymous - Posted on 15 July 2024
I can never speak to the practice on the phone, I always have to go there in person. When you ring up the message says that the call wait list is full, so please call back. My last practice had different phone lines for appointments, which meant that you could get through to talk about other things.
Visited July 2024
Review titled Yarm Medical Practice
Replied on 24 July 2024
Dear patient Thank you for taking the time to leave some feedback to the Practice. I am sorry to hear you have been struggling to access the Practice via telephone. We have experienced some intermittent problems with our telephones over the last few weeks, however these are hopefully now resolved. I appreciate your suggestion of a solution, and this is something that is currently in consideration, however we do need to assess any potential risks of this. We are continuously working at ways to improve our service, and your feedback will help us to work towards that. Thank you again. Yours sincerely Yarm Medical Practice
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Review titled Happy Patient
Rated 5 stars out of 5
by Sammy Wilson - Posted on 01 July 2024
I had been avoiding this appointment for a long time due to embarrassment and not feeling like it was an urgent problem. I was able to get an appointment easily and seen the same day. The Nurse Practitioner was very welcoming and really helpful. I ended up having further questions and was able to request bloods and a scan for another issue. Came away feeling like I’d been listened to and more educated.
Visited July 2024
Review titled Yarm Medical Practice
Replied on 01 July 2024
Dear patient Thank you for your review. We are glad to hear that you were able to access an appointment easily, and that within your consultation you were listened to and treat with compassion, care and understanding. Your feedback will be shared with the Nurse Practitioner you have consulted with, as well as the wider Practice Team. Thank you again for taking the time to leave your review. Kind regards Yarm Medical Practice
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Review titled Attentive doctor
Rated 5 stars out of 5
by Ronnie Wake - Posted on 24 June 2024
The doctor was great and listened and addressed my needs. Also he has been great with my son who needed care today also
Visited June 2024
Review titled Yarm Medical Practice
Replied on 24 June 2024
Dear Ronnie Thank you for taking your time to leave such a positive review. We are happy to hear that both you and your son have received the attention that you both needed, that you listened were too and were provided quality care. Your feedback will be shared with the wider team, as well as with the clinician that you consulted with. Again, thank you for taking the time to provide feedback to the Practice. Kind regards Yarm Medical Practice
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Review titled E Consult
Rated 4 stars out of 5
by Gary Jackson - Posted on 07 June 2024
I have recently used to practice's E consult option and was very surprised with the efficiency of this service. Within an hour of completing the online form, I received a phone call from the surgery, resulting in an appointment with the doctor two days later ... It's a great alternative to calling the surgery ..
Visited June 2024
Review titled Yarm Medical Practice
Replied on 07 June 2024
Dear Gary Thank you for taking your time to provide such a lovely review. The eConsult service can be a great way for patients to access the Practice, obtain medical advice quickly and if suitable an appointment may be provided. The eConsult service has a limitation applied to ensure the safe care of all of our patients, however the number we can receive will depend on our clinical capacity. Once again, thank you for providing this feedback, which will be shared with the wider team. Kind regards Yarm Medical Practice
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Review titled Fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2024
Called to get apt as chest pains.Seen straight away by the lady paramedic who is a credit to the NHS .She was so thorough and caring.Checked everything and extremely knowledgeable..10 out if 10 ! Was so impressed.
Visited June 2024
Review titled Yarm Medical Practice
Replied on 11 June 2024
Dear patient Thank you for taking your time to leave such a lovely review. We hope you are feeling much better following your recent visit to the Practice. Thank you for your positive feedback on the staff member who consulted with you. We aim to provide all round quality care to all of our patients and we hope to have achieved this today. If you would like your comments to be fedback to the staff member you have seen, please email nencicb-tv.a81027@nhs.net and we will ensure this is shared. Once again, thank you for taking the time to provide your feedback. Kind regards Yarm Medical Practice
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Review titled Great service
Rated 5 stars out of 5
by Shirley - Posted on 07 June 2024
Having called to get an app I was able to see a nurse practitioner who was extremely thorough and very helpful !!!
Visited June 2024
Review titled Yarm Medical Practice
Replied on 08 June 2024
Dear Shirley Thank you for taking the time to leave some positive feedback to the Practice. The staff here always strive to provide all round, quality patient care, which it appears you have received. If you would like your feedback to be shared directly with the staff member that you consulted with, please contact the Practice. Again, thank you for taking the time to leave feedback. Kind regards Yarm Medical Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
The GP was great, really helpful and went above and beyond to ensure my return to good health. Considering he is still learning he knows a lot and is a clear asset to the practice
Visited June 2024
Review titled Yarm Medical Practice
Replied on 11 June 2024
Dear patient Thank you for taking your time to provide your feedback. I am glad to hear you have had such a positive experience with the Practice, and that the Practitioner has went above and beyond to make you feel at ease. If you would like your feedback to be shared with the staff member you have consulted with, please email nencic-tv.a81027@nhs.net and provide the clinicians name, and I will ensure it is shared with them. Once again, thank you for taking the time to share your positive feedback. Kind regards Yarm Medical Practice
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Review titled Great service, prompt appointment
Rated 5 stars out of 5
by Emily Harrison - Posted on 13 June 2024
My clinican was excellent, great communication and thorough checks. Helpful and positive and very professional
Visited June 2024
Review titled Yarm Medical Practice
Replied on 14 June 2024
Dear Emily Thank you for taking your time to provide such lovely feedback. We aim to provide all round quality care for all of patients, and from your feedback it appears you have received this on this visit. We will share your feedback with the clinician you have consulted with. Again, thank you for taking the time to leave your review. Kind regards Yarm Medical Practice
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Review titled A great service as usual
Rated 5 stars out of 5
by Paul Payne - Posted on 17 June 2024
I visited the lovely nurse and she couldn't do enough for me. She explained everything I needed to know and had a smile on her face the whole time
Visited June 2024
Review titled Yarm Medical Practice
Replied on 17 June 2024
Dear Paul Thank you for taking the time to leave this lovely feedback. We are happy to hear your recent experience has been a positive one, and that the nurse provided care and compassion throughout your visit. I will ensure your feedback is circulated back to her, as well as the wider team. Again, thank you for taking your time to leave a review. Kind regards Yarm Medical Practice