YARDLEY WOOD HEALTH CENTRE
401 Highfield Road, Yardley Wood, Birmingham, West Midlands, B14 4DUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Super fast
Rated 4 stars out of 5
by Anonymous - Posted on 07 September 2024
Wanted to make an appointment for a depot injection , expected the usual 2-3 weeks but got an appointment for that afternoon. The nurse was brilliant all done quickly and painlessly. Thank you
Visited September 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 09 September 2024
Dear Anonymous, Thank you for the 4 star rating and kind words regarding the ease and speed of booking an appointment. We have worked hard to increase nursing capacity so I'm really pleased you are already reaping the benefits. Kind Regards Sophia Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by John Flavin - Posted on 07 September 2024
Very polite interaction with doctor she was very helpful. My appointment only took 15 minutes but despite this I felt everything was done to a great standard of care.
Visited September 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 09 September 2024
Dear John, Thank you for the 5 star rating and kind review - it is great to hear how well your appointment went with one of our clinicians. Thank you for taking the time to share your experience . Kind Regards Sophia Practice Manager
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Review titled Warm and friendly practice
Rated 5 stars out of 5
by Rob - Posted on 17 September 2024
Upon arriving i quickly signed in via the self check in and awaited my appointment, I didn't have to wait long as I was seen on the dot of my appointment, my phlebotomist was kind, friendly and welcoming, also, barely felt the needle. I had the details of why I was there clarified to me clearly before my blood was taken and the after care was done with considerable delicacy too.
Visited September 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 18 September 2024
Dear Rob, Thank you for the 5 star rating and kind review. It is great to hear you were kept informed of the beginning to end process and that your appointment was on time. Thanks again for taking time out of your day to share the positivity! Kind Regards Sophia Practice Manager
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Review titled Good response
Rated 5 stars out of 5
by Craig Horton - Posted on 09 September 2024
Had ear infection with COVID. Provided face to face appointment to assess and treat with threat to doctor. Very good.
Visited September 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 09 September 2024
Dear Craig, Thank you for taking the time to review your experience; I'm so pleased you were happy with your appointment. Kind Regards Sophia Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Boodles - Posted on 04 September 2024
Went for an annual check up with the nurse, she was very thorough informative and empathetic. Overall a pleasant experience.
Visited September 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 04 September 2024
Dear Boodles, Thank you for the 5 star rating and kind review - it's great to hear how well your annual review went! Kind Regards Sophia Practice Manager
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Review titled Happy with appointment
Rated 4 stars out of 5
by Miss Gee - Posted on 13 September 2024
I visited the surgery to book an appointment. Receptionist was friendly. My appointment date was made for 3 weeks later. Arrived on appointment date booked for 3:40 I was called in by 3:46. Nurse was friendly and professional.
Visited September 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 13 September 2024
Dear Miss Gee Thank you for taking the time to review your experience - great to hear how efficiently your appointment went and how pleased you were with your interaction with one of our nurses. Thanks again! Sophia Practice Manager
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 10 September 2024
Turned up for my appointment and was seen on time and dealt with very quickly. Good experience all round.
Visited September 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 10 September 2024
Dear Anonymous, Thank you for the 5 star rating and positive review of your experience. Kind Regards Sophia Practice Manager
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Review titled Friendly and helpful practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2024
It was easy to book my appointment online, and helpful to receive a text reminder the day before my appointment. The health professional was very friendly and helpful.
Visited September 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 04 September 2024
Dear Anonymous, Thank you for the 5 star rating and feedback regarding our access model! Kind Regards Sophia Practice Manager
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Review titled Good
Rated 4 stars out of 5
by Smith H.E - Posted on 31 August 2024
Appointment was on time , the nurse I saw was very professional. She answered all my questions in my Asthma review and I left the surgery very satisfied.
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 02 September 2024
Dear Smith H.E. Thank you for the 4 star rating and kind review. I'm so pleased you satisfied with your interaction with one of our practice nurses. Thank you for taking the time to share your experience. Kind Regards Sophia Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Mubashira - Posted on 10 August 2024
During my last visit, Gp gave me very good advice regarding my problem. I'm satisfied with the care provided to me.
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 10 August 2024
Dear Mubashira, Thank you for taking the time to review your experience. It's great to hear you were pleased with your appointment outcomes. Kind Regards Sophia Practice Manager