Wrafton House Surgery
9-11 Wellfield Road, Hatfield, Hertfordshire, AL10 0BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely Nurse
Rated 4 stars out of 5
by Hayley Reeman - Posted on 13 August 2024
I had requested a call from the nurse, she was lovely, really helpful and sorted all my concerns. Kind and compassionate.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Hayley Thank you so much for taking the time to write such a positive review about one of our nurses. I will share it with the whole team as I know that they will all be delighted to read it. Kind regards Sylvia Lane Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Trevor Adams - Posted on 16 August 2024
Nurse was friendly and efficient. After running a bit late, she carried out the treatment well and gave me advice for the future. She also checked my blood pressure.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Mr Adams, Thank you very much for taking the time to write your review of one of our practice nurses. I will share it with the whole team and I know that they will be delighted to read it. Kind regards Sylvia Lane Practice Manager
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Review titled Superb
Rated 5 stars out of 5
by Maria - Posted on 01 August 2024
My consultation with the nurse was superb. I felt listened to sharing my symptoms and experiences, and empowered to make a informed decision about my treatment. The nurse was professional, compassionate, knowledgeable and reassuring. A true of experience of patient centered care at its best and I cannot be thankful enough.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Maria It was such a delight to read your review about one of our practice nurses. I know they will all be much appreciative of your taking the time to write it. Kind regards Sylvia Lane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Banke Okunlola - Posted on 01 August 2024
Good service, the nurse that attended to me was super lovely, very professional and friendly. Thank you for attending to me in a good manner
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Banke Thank you so much for writing such a positive review about one of our practice nurses. All of our practice nurses will be delighted to read it. They are all appreciative when patients take the time to write reviews. Kind regards Sylvia Lane Practice Manager
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Review titled Prompt Scan Results Follow Up
Rated 4 stars out of 5
by Paul - Posted on 19 August 2024
My scan took place on the Sunday morning, and I was contacted about the next step in less than 24 hours.
Visited August 2024
Wrafton House Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
The nurse was very careful to not hurt me during the examination. She was very gentle and compassionate. I felt comfortable and was satisfied with how the short appointment went.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 01 August 2024
Dear Patient Thank you very much for your positive review about one of our practice nurses. I will share it with the team who will be very appreciative that you took the time to write it. Kind regards Sylvia Lane Practice Manager
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Review titled Fabulous practise
Rated 5 stars out of 5
by Jacey - Posted on 13 August 2024
I have never in all the years of being registered ever has anything but amazing support but today was extra special thanks to Kate - she really brightened up my visit when discussing and organising my new medications. Thank you for everything you do we need more like Kate
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Jacey Thank you so much for taking the time to write such a warm review about our practice nurse Kate. i will share it with the nursing team as I know that they will all be delighted to read a lovely review on one of their team. Kind regards Sylvia Lane Practice Manager
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Review titled Boost
Rated 5 stars out of 5
by Anca Antoneac - Posted on 01 August 2024
The doctor was very patient and calmly explained the steps I had to take! We are lucky to have such doctors
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Anca Thank you for taking the time to write such a lovely review about one of our doctors. I will share it with everyone as they all take great delight in reading these reviews. Everyone appreciates patients who write lovely positive reviews. Kind regards Sylvia Lane Practice Manager
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Review titled 2 stars for the lady doctor that I’ve seen it today
Rated 4 stars out of 5
by Anonymous - Posted on 13 August 2024
I’m very happy with the surgery in generally, but today was my first time when I didn’t really enjoy the experience with the lady doctor.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Patient, I am very sorry that your experience was not what you expected. If you would like to write in to the surgery we can look further into what exactly spoilt your experience. Kind regards Sylvia Lane Practice Manager
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Review titled Very good treatment
Rated 4 stars out of 5
by Irfan hamulic - Posted on 19 August 2024
It was Friendly and very professional Conversation focusing on the my health condition and discussing option How improve it/ I was imprest with approaching all aspects to the details
Visited August 2024
Wrafton House Surgery has not yet replied.