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West Lodge Surgery

New Street, Farsley, Pudsey, LS28 5DL

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about West Lodge Surgery.


Reviews

Displaying 1 to 10 of 148

  1. Review titled Lovely Nurse

    Rated 1 star out of 5

    by Chris Gunning - Posted on 04 September 2024

    My nurse is a lovely nurse but most importantly she actually spends time with you, gave me good advice about my diabetes and gives her time so that you don’t feel rushed out of the door before you barely get in.

    Visited September 2024

    Report as unsuitable

    West Lodge Surgery has not yet replied.


  2. Review titled Really professional.

    Rated 5 stars out of 5

    by Anthony Mollett - Posted on 09 September 2024

    As with my previous Diabetic review, the Nurse was really polite, really knowledgeable and really professional.

    Visited September 2024

    Report as unsuitable

    West Lodge Surgery has not yet replied.


  3. Review titled The diabetic nurse is always amazing

    Rated 4 stars out of 5

    by Susan Cook - Posted on 06 September 2024

    I dreaded being diagnosed with diabetes as I hear such horror stories and of how people are treated. I am over the moon with the treatment I have had, the diabetic nurse( apparently I can't use the person's name) in particular is "amazeballs". Thanks for your help and support as I come to terms with my diagnosis ( which I am finding very hard due to losing several to family members to diabetes related issues). The response I get from the team via K...y is exceptional. Thank you.

    Visited September 2024

    Report as unsuitable

    West Lodge Surgery has not yet replied.


  4. Review titled Great staff

    Rated 4 stars out of 5

    by Andrea - Posted on 06 September 2024

    Had 2 appointments in last 2 days both blood nurse & her nurse are lovely. Very polite helpful and listen to you.

    Visited September 2024

    Report as unsuitable

    West Lodge Surgery has not yet replied.


  5. Review titled Good support

    Rated 5 stars out of 5

    by Diane Edgley - Posted on 08 September 2024

    Diabetes nurse always in good contact and empathetic. On Mounjaro injection so new to me and the nurse has helped me through this

    Visited September 2024

    Report as unsuitable

    West Lodge Surgery has not yet replied.


  6. Review titled Excellent service

    Rated 5 stars out of 5

    by Joanna - Posted on 01 August 2024

    We came in for our daughters pre school jabs and the nurse we saw was excellent really friendly explained everything really well and got it done really quickly so my daughter didn’t get too distressed. Excellent service.

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  7. Review titled Excellent service

    Rated 5 stars out of 5

    by Nikki Hall - Posted on 14 August 2024

    Nurse is as super friendly and helpful given how busy she is I managed to get a cancelled appointment

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 30 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  8. Review titled Lovely helpful pharmacy technician

    Rated 4 stars out of 5

    by Bex - Posted on 16 August 2024

    I’ve been having problems getting my repeat prescriptions lined up for ages and wasting my own and the practices time with lots of requests and last minute requests when I run out. I had a brilliant guy help me get it all aligned today so I am back on track and can organise it all more easily going forwards. As a busy working mum with a few long term conditions this has made a massive difference! Thankyou

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 30 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  9. Review titled Accommodating and courteous

    Rated 5 stars out of 5

    by Saba masud - Posted on 31 August 2024

    I by my own mistake went to other surgery for my blood tests . Practice manager talked to nurse in the surgery where my bloods my due. Nurse was happy to do even a little bit late. Didn't had to wait in the surgery even

    Visited August 2024

    Report as unsuitable

    West Lodge Surgery has not yet replied.


  10. Review titled Brill experience

    Rated 5 stars out of 5

    by Jen - Posted on 01 August 2024

    Nurse and student nurse were both very kind and efficient. I was in and out with what I needed very quickly, and had a great experience

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable