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West Lodge Surgery

New Street, Farsley, Pudsey, LS28 5DL

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about West Lodge Surgery.


Reviews

Displaying 11 to 20 of 152

  1. Review titled Excellent service

    Rated 5 stars out of 5

    by Nikki Hall - Posted on 14 August 2024

    Nurse is as super friendly and helpful given how busy she is I managed to get a cancelled appointment

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 30 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  2. Review titled Lovely helpful pharmacy technician

    Rated 4 stars out of 5

    by Bex - Posted on 16 August 2024

    I’ve been having problems getting my repeat prescriptions lined up for ages and wasting my own and the practices time with lots of requests and last minute requests when I run out. I had a brilliant guy help me get it all aligned today so I am back on track and can organise it all more easily going forwards. As a busy working mum with a few long term conditions this has made a massive difference! Thankyou

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 30 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  3. Review titled Accommodating and courteous

    Rated 5 stars out of 5

    by Saba masud - Posted on 31 August 2024

    I by my own mistake went to other surgery for my blood tests . Practice manager talked to nurse in the surgery where my bloods my due. Nurse was happy to do even a little bit late. Didn't had to wait in the surgery even

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 16 September 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence

    Report as unsuitable


  4. Review titled Brill experience

    Rated 5 stars out of 5

    by Jen - Posted on 01 August 2024

    Nurse and student nurse were both very kind and efficient. I was in and out with what I needed very quickly, and had a great experience

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  5. Review titled Warm, friendly and knowledgeable

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 August 2024

    The nurse who saw me was really lovely and put me at ease for my smear test. She was knowledgeable and made sure I was informed. She also made me feel safe by asking if I would prefer the door to be locked and if I wanted a chaperone. The procedure was super quick - she even came to get me a few minutes earlier than my appointment time as she knew I'd checked in. Thank you to the nurse, you're really lovely and great at your job!

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 30 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  6. Review titled Quick and easy

    Rated 5 stars out of 5

    by Neil - Posted on 01 August 2024

    I was seen quickly, my checks were explained and done with no fuss and also I was able to ask some questions.

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  7. Review titled Great practice- friendly support

    Rated 5 stars out of 5

    by Ashley Durant - Posted on 29 August 2024

    Front desk was lovely and helpful- the nurse helping me was so friendly and made getting bloods done quick and easy!

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 30 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  8. Review titled Excellent Experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 07 August 2024

    I have attended the surgery twice in the past couple of weeks, both for my child and myself. For my child, I was seen by the nurse who provided excellent, patient-centered, compassionate care when obtaining my child’s first blood samples. They came away from the appointment proud and enthusiastic for their next blood test. For myself, I was seen by one of the GPs who has provided care to myself on many occasions over the past few years. I have always felt listened to and feel that my concerns have always been acted upon and investigated. She shows to be a true advocate for women’s health and provides an outstanding standard of care.

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  9. Review titled Friendly and professional Nurse

    Rated 5 stars out of 5

    by Angela Place - Posted on 02 August 2024

    I needed a tetanus injection which was administered in a professional and painless way by the Nurse. She was caring and friendly, explained the process, and made me feel very comfortable.

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  10. Review titled Helpful and thorough appointment

    Rated 5 stars out of 5

    by Glyn Owen - Posted on 29 August 2024

    I went for a routine blood test and the nurse noticed that I was due a review. She advised me because of a rising blood pressure, signs to look out for and to contact 111 if I experienced any of these. She arranged a follow up appointment to look at my BP and general check. I left feeling reassured that my health was important to her.

    Visited August 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 30 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable