Wentworth Medical Practice.
38 Wentworth Avenue, Finchley, London, Greater London, N3 1YLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Repeat prescription problems
Rated 2 stars out of 5
by J-B - Posted on 18 November 2023
On 13th November I ordered a repeat prescription via Pharmacy 2u app as I have done for about a year. It's the 18th November and I am still awaiting approval from the gp, which should have been by the 15th November. Considering it takes around 7 days for the prescription to arrive it looks like my prescription will arrive after my existing has run out.
Visited November 2023
Review titled Wentworth Medical Practice.
Replied on 06 December 2023
Dear Patient Thank you for taking the time to post a statement. I am unable to identify you merely by initials so have been unable to contact you directly. Kindly contact the surgery reception desk who will deal with your prescription query. Kind Regards Katrina Collins Practice Manager
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Review titled Fantastic practice
Rated 5 stars out of 5
by Susan Olsen - Posted on 03 November 2023
An amazing GP practice, I’ve belonged to this practice for 5 months, from the reception staff to the Doctors, they are a breath of fresh air, & they are busy, I’ve completed the only ne form everytime & within 45 mins had a phone call offering me an appointment, this is what a gp surgery should be like thank you so much for your care and attention
Visited November 2023
Review titled Wentworth Medical Practice.
Replied on 07 November 2023
Dear Ms Olsen Thank you for taking the time to write a positive review for the practice. This will be shared with the practice team. Kind Regards Katrina Collins Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Nelly - Posted on 10 November 2023
Since I have changed my practice to this one about 3 months ago , I have been extremely happy with their efficiency, organized and caring staff and doctors. So a big thank you for everything.
Visited November 2023
Review titled Wentworth Medical Practice.
Replied on 13 November 2023
Dear Nelly Thank you for taking the time to post a positive review for the practice. This will be shared with the practice team. Kind Regards Katrina Collins Practice Manager
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Review titled Inefficient with poor patient service
Rated 1 star out of 5
by Phil Bond - Posted on 10 October 2023
After numerous contact via phone, contact form and Klinik (when it’s working!) I still have no repeat prescriptions and only 2 days supply left Surely your Doctor is not supposed to increase your stress levels and your blood pressure. Shockingly poor service. Think I need to move
Visited October 2023
Review titled Wentworth Medical Practice.
Replied on 07 November 2023
Dear Mr Bond Thank you for posting your review. I will contact you this morning to check you are aware of the correct process to order repeat prescriptions. Kind Regards Katrina Collins Practice Manager
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Review titled Caring staff
Rated 5 stars out of 5
by Amy Mullinger - Posted on 11 October 2023
I needed to change my appointment at short notice due to work commitments and a senior member of staff was so helpful and caring,and managed to re-arrange my appointment for a later time ,on the same day. She was very helpful and understanding
Visited October 2023
Review titled Wentworth Medical Practice.
Replied on 07 November 2023
Dear Amy Thank you for taking the time to post a positive review for our practice. This will be shared with the practice team. Kind Regards Katrina Collins Practice Manager
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Review titled Very helpful
Rated 3 stars out of 5
by Anonymous - Posted on 19 October 2023
I was glad to have excellent help with registering for Patient Access from receptionists at the Derwent surgery, Thank you.
Visited October 2023
Review titled Wentworth Medical Practice.
Replied on 07 November 2023
Dear Patient Thank you for taking the time to post a positive review for the practice. This will be shared with the practice team. Kind Regards Katrina Collins Practice Manager
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Review titled Frustrating
Rated 2 stars out of 5
by Phil Bond - Posted on 14 September 2023
My previous GP practice was merged with Wentworth recently and it is even harder now to get simple tasks dealt with efficiently. I have numerous medications on repeat prescription and my pharmacy advised me in August that they had just given me the final one and my GP needed to renew it. I made an appointment with the pharmacist at the practice and had a blood test done. She advised me she was renewing the repeat. She hasn’t and I can’t request it through the nhs app as the medications aren’t even showing. After the usual performance trying to speak to someone the lady I got through to told me I should be able to see it. I said” I know! But I can’t” she said she would send me a patient access link for a different app but she didn’t. I’m back to square one. Really poor patient care
Visited September 2023
Review titled Wentworth Medical Practice.
Replied on 07 November 2023
Dear Mr Bond I am sorry you feel you received such a poor initial experience after the merger. I have looked at your records and note you have now been seen on a regular basis since September by our practice team. If you have any further queries please do not hesitate to contact me at the practice. Kind Regards Katrina Collins Practice Manager
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Review titled First-class NHS practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2023
Best GP surgery we’ve had - always prompt, polite and exceptionally helpful. They always go over and above.
Visited September 2023
Review titled Wentworth Medical Practice.
Replied on 12 September 2023
Dear Patient Thank you for taking the time to post a positive review on the service you have received at the practice. Kind Regards Katrina Collins Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Robert Habermann - Posted on 04 September 2023
A really terrific recap of my medical history. With some excellent discoveries. The nurse on the phone was very thorough and went through my entire medical history slowly and methodically . No rushing totally recommended
Visited September 2023
Review titled Wentworth Medical Practice.
Replied on 12 September 2023
Dear Mr Habermann Thank you for taking the time to post a positive review for the service you have received at the practice. Your review will be shared with the practice team. Kind Regards Katrina Collins Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Christina Kolia - Posted on 11 September 2023
I am really satisfied from my GP. The staff is very kind and helpful. My doctor solves my problems. The nurse is amazing and does her job professionally.
Visited September 2023
Review titled Wentworth Medical Practice.
Replied on 12 September 2023
Dear Christina Thank you for taking the time to provide such positive feedback for the team. Kind Regards Katrina Collins Practice Manager