The Surgery @ Aylestone
672 Aylestone Road, Fosse Road South, Leicester, Leicestershire, LE2 8PRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2024
No problems in getting appointments, very friendly, helpful and efficient staff and doctors. I went today for a health check. The lady was very friendly and put me at ease.
Visited September 2024
Review titled The Surgery @ Aylestone
Replied on 12 September 2024
Dear Patient, Thank you for your positive feedback. I will pass this onto the team at our next Practice meeting. Kind regards Courteney Practice Manager
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Review titled Great physiotherapist
Rated 4 stars out of 5
by Mrs Karen Gaughan - Posted on 04 September 2024
I have been seeing my physio for a number of months now, and I am realy pleased, with all the help exercises and information he has given me, this has made a big difference to my mortons neuroma pain so far, and he is very kind, many thanks
Visited August 2024
Review titled The Surgery @ Aylestone
Replied on 05 September 2024
Dear Mrs Gaughan, Thank you for providing your positive feedback. I will ensure this is passed onto our Physiotherapist. Kind regards, Courteney Practice Manager
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Review titled Much improved service
Rated 4 stars out of 5
by Anonymous - Posted on 23 July 2024
Very much improved and efficient phone answering system. Very good phone appointment with Dr. I felt she really listened and took her time in dealing with my many health issues.
Visited July 2024
Review titled The Surgery @ Aylestone
Replied on 24 July 2024
Dear Patient, Thank you for your positive feedback, this will be passed onto our team at our next Practice meeting. Kind regards, Courteney Practice Manager
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Review titled Request for referral
Rated 5 stars out of 5
by Anonymous - Posted on 21 July 2024
Left a request to speak to a doctor about a referral to orthopaedics. Receptionist took details accurately as evidenced by the doctor’s familiarity with my relevant medical history and the nature of my request when they telephoned as promised within the timeframe given.
Visited July 2024
Review titled The Surgery @ Aylestone
Replied on 22 July 2024
Dear Patient, Thank you for taking the time to provide your feedback. I will pass this onto our team at our next Practice Meeting. Kind Regards, Courteney Practice Manager
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Review titled First Class as Always!
Rated 5 stars out of 5
by Peter - Posted on 10 April 2024
The usual first class attention, professional, polite,courteous! Very grateful for an efficient blood test,thanks again!
Visited April 2024
Review titled The Surgery @ Aylestone
Replied on 12 April 2024
Dear Mr Wilkinson, Thank you for providing your positive feedback, I will ensure this is passed onto the team at our next Practice Meeting. Kind Regards Courteney Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Gail - Posted on 25 April 2024
Went for my MOT day nurse was lovely as usual shes the best at taking blood samples don't feel a thing when doing them always friendly when I go see her makes you feel at ease
Visited April 2024
Review titled The Surgery @ Aylestone
Replied on 26 April 2024
Dear Gail, Thank you for your positive feedback, this will be passed onto our team at our next Practice Meeting. Kind Regards, Courteney Practice Manager
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Review titled Great Reception service
Rated 5 stars out of 5
by Mr J S Wilkinson - Posted on 11 April 2024
Courteous, polite, helpful and professional service. Although they were busy they helped me and gave me the correct advice
Visited April 2024
Review titled The Surgery @ Aylestone
Replied on 12 April 2024
Dear Mr Wilkinson, Thank you for your positive feedback, I will ensure this is passed onto the team at our next Practice Meeting. Kind Regards Courteney Practice Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Joshua - Posted on 13 March 2024
I went in for a blood test, foot test and blood pressure. The nurse that did these test was very nice and caring. She also gave me advice when I needed it.
Visited March 2024
Review titled The Surgery @ Aylestone
Replied on 15 March 2024
Dear Joshua, Thank you for your positive feedback. I will pass this onto the team at our next Practice meeting. Kind regards, Courteney Practice Manager
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Review titled A good practice
Rated 5 stars out of 5
by Margaret - Posted on 26 February 2024
I really appreciated the care given to me over the last two months by the doctors, health care assistant and the reception team. Everything was explained clearly and results from referrals were dealt with quickly.
Visited February 2024
Review titled The Surgery @ Aylestone
Replied on 28 February 2024
Thank you for taking the time to provide your feedback. Your positive comments will be passed onto the team at our next meeting. Kind Regards, Courteney Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Karen Chapman - Posted on 28 December 2023
Attended with my elderly mother this afternoon. She was treated so well by the clinician, patient, reassuring and not rushed. The reception staff are without exception, helpful, friendly and go the extra mile. I have found it easy to get an appointment and all of the clinicians and nurses are professional, incredibly caring and so patient. I am very happy to be registered with this practice, and would highly recommend it to anyone. Massive thanks for all care received over the years.
Visited December 2023
Review titled The Surgery @ Aylestone
Replied on 02 January 2024
Dear K Chapman, Thank you for providing your positive feedback. I will ensure that your comments are passed onto the team in our next practice meeting. Kind Regards, Courteney Practice Manager