The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Amelia - Posted on 30 May 2024
From receptionist to Dr everyone was friendly and helpful. They listened and gave me a lovely patient experience while I was feeling unwell. Dr was reassuring and I like the reminder alert and using the online system was easy and saved me hanging on the phone for a long time
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for your feedback, we appreciate you taking time to do so. We are please you see the benefits of us introducing the eConsult system.
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Review titled Quality and understanding experience
Rated 4 stars out of 5
by Greg Thomas - Posted on 10 May 2024
The nurses’ were very understanding with my medical problems. The understanding was well supported by quality options to correct the medical problem.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 May 2024
After filling out the E Consult form, I was contacted very quickly after and offered a face 2 face appointment that afternoon
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your feedback, we appreciate you taking time to do so. We are please you see the benefits of us introducing the eConsult system.
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Review titled Understanding Doctor
Rated 4 stars out of 5
by Anonymous - Posted on 11 June 2024
When I had my appointment I felt that the doctor really was listening to me and understood how I felt. He also provided me with good advice on a recent diagnosis.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 17 July 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Fabulous GP
Rated 5 stars out of 5
by Ramonah Bullyram - Posted on 02 May 2024
Saw the GP yesterday. She seemed to be really interested in me and my illness. Took her time with the consultation and involved me in every decision made. I had a follow up call later that day, from the same GP asking my opinions of changing certain details in my treatment. Excellent appointment where I felt listened to and my opinions were not dismissed
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Caring GP’s
Rated 4 stars out of 5
by Anonymous - Posted on 18 May 2024
Once you can get through e-consult and get a face to face appointment the Lodge GP’s are attentive and caring. The enthusiasm of the trainee doctors mean you can discuss your problems more fully and feel you are getting a thorough service. My appointment was very worthwhile and a frank exchange of views on the possible treatment regimes was very thorough!
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Caring Doctors
Rated 5 stars out of 5
by Alexis - Posted on 21 May 2024
The Doctor I had and appointment was on time and courteous. The standard and manner of the Doctor was very good and the plan that put in place to resolve my condition I was very happy with.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Professional, caring and efficient.
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
First meeting with a new younger GP, he was bang on time, which is essential for me, very knowledgeable, helpful and efficient. I was out after 10 minutes with all required analyses submitted to the system.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Organised and professional practice
Rated 5 stars out of 5
by Debbie Mint - Posted on 29 May 2024
Was seen within a few minutes of arriving at the surgery. Everything dealt with very thoroughly and professionally. Felt confident when leaving that my issues would be resolved. Good follow up enquiries too
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.
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Review titled Reassuring Nurse
Rated 5 stars out of 5
by Serena Dicks - Posted on 14 May 2024
Nurse was very patient and understanding re: my wound check. She reassured me it was healing and fine.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.