The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Lodge Health Partnership.
Reviews
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Review titled Lovely doctor
Rated 5 stars out of 5
by Ramonah Bullyram - Posted on 04 June 2024
The GP I saw today was professional, friendly and thorough in the consultation. I was seen by her previously so I felt that she knew me.
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Poor servuce
Rated 3 stars out of 5
by Paul smith - Posted on 08 June 2024
I had telephone consultation booked for yesterday no call from doctor phoned surgery they said the appointment was at surgery I was told telephone then I was told the doctor would call me back but he or she never did so not very happy at all
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
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Review titled Quick consultation
Rated 4 stars out of 5
by Stan - Posted on 11 June 2024
I used the online method including photo evidence of describing my issue and quickly received a face to face meeting
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 07 October 2024
Thanks for your feedback, we appreciate you taking time to do so. We are please you see the benefits of us introducing the eConsult system.
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Review titled Amazing experience
Rated 5 stars out of 5
by Elaine - Posted on 07 June 2024
Just to say what a fantastic Doctor I saw. He was really kind and gentle and explained the treatment well and what to do afterwards. I was really not looking forward to it but everyone was very lovely!
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Excellent service
Rated 5 stars out of 5
by Steph Robinson - Posted on 20 June 2024
The gp I saw was helpful, informative and listened to the information I wanted to give her through excellent questioning.
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 17 July 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Excellent practice
Rated 5 stars out of 5
by Maro Roberts - Posted on 27 June 2024
Very happy with my gp, explained everything to me and what he was going for me as to improve medical problems. Very satisfied overall.
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 07 October 2024
Thanks for your review, it is important to hear the thoughts and experiences had by our patient to help us review are pathways and procedures.
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Review titled Excellent service
Rated 5 stars out of 5
by Janice Brown - Posted on 13 June 2024
The surgery requested I attend a face to face appointment with a doctor as a result of an ongoing problem I have. My consultation could not have been more thorough and the doctor was kind and helpful.
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 17 July 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great Practise
Rated 5 stars out of 5
by Robert Horsey - Posted on 19 June 2024
For the fifteen year that I have been with the surgery, I must confess that I have never came across a doctor that was less interested in my concerns, and gave the impression that he would rather be at home. Although he did state that he would contact the hospital and suggest that I should be seen earlier. ,
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 17 July 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery.
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2024
The doctor was very helpful and arranged for further tests . Very nice doctor . Was taken in on time and receptionist were really helpful
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 17 July 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Great Practice
Rated 5 stars out of 5
by Sally - Posted on 11 June 2024
Logged a request for a consultation on Friday afternoon. Surgery rang me same day and offered a physio appointment for the next week. Physio was pleasant and helpful and provided the support and advice I needed.
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 07 October 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.