The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Lodge Health Partnership.
Reviews
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Review titled Nice practice
Rated 4 stars out of 5
by Anonymous - Posted on 20 August 2024
I came with my daughter who is a bit scared of doctors. We were seen on time, not a minute later. The GP was very nice and attentive and made good connection with my daughter. Overall the experience was great. I am very pleased
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 29 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Excellent care
Rated 5 stars out of 5
by Roger Sandell - Posted on 20 August 2024
Following facial surgery I had the stitches removed painlessly by one of the Health Centre nurses…………….
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 29 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled No helpful
Rated 1 star out of 5
by Anthony nash - Posted on 24 August 2024
Very unhelpful. I’m a disabled elderly man who suffers with swollen legs and it has now started effecting me walking so am struggling to get around, I have tried to get someone to come out to me but they have refused and so I’m left in pain as cannot walk enough to get in to doctors
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 09 October 2024
Thank you for your review, I have passed your concerns onto our practice managers to review your situation and update your records to housebound if needed
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Review titled Efficient and caring
Rated 4 stars out of 5
by Anonymous - Posted on 20 August 2024
The doctor I saw was great. Caring, knowledgeable, reassuring and efficient. She also provided helpful information and good follow up.
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 29 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled On time
Rated 5 stars out of 5
by Anonymous - Posted on 01 September 2024
I was given an appointment for a check with the nurse. I had to leave work to make the appointment but was very glad I was seen on time and given good advice.
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 05 November 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
Reception very calm and orderly. Appointment ran to time. Practitioner thourough, effective and politely engaging
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 29 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Excellence practice
Rated 5 stars out of 5
by Jane - Posted on 02 August 2024
I was seen promptly by the doctor who listened to me with care and understanding. She was thorough in her questioning and responded sensitively to my situation.
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 05 November 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great GPs
Rated 3 stars out of 5
by Hellen phillimore - Posted on 25 August 2024
On this occasion my telephone appointment failed to connect. I was unable to have my discussion with the Dr. A message was left to say that the Dr would try again. This did not happen. A text message came at the end of the day to tell me to book another appointment but when I tried the Dr needed was not on the list of Drs I could book with. A receptionist did book me in over the phone but not for another two weeks.
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 05 November 2024
I am sorry you didn't receive your call as expected, if you wish to discuss this further please contact the surgery and we can look into this for you. Thank you
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Review titled Great a BSL interpreter support
Rated 4 stars out of 5
by Oleksii - Posted on 01 September 2024
There was a BSL interpreter with me it was brilliant. I am profoundly deaf, thank you for organising to book a BSL interpreter.
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 05 November 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great service
Rated 5 stars out of 5
by Clareb - Posted on 29 August 2024
Saw Dr cg Yesterday, she was incredibly knowledgeable. She was very open to discussions about medication. Giving her opinion but leaving the ultimate decision to myself.
Visited August 2024
Review titled The Lodge Health Partnership
Replied on 05 November 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.