The Ivers Practice
Iver Doctors Surgery, 2 Grange Way, Iver, Buckinghamshire, SL0 9NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice and good hearing and good devices
Rated 5 stars out of 5
by Anonymous - Posted on 23 December 2022
the doctor gives me a good time and the doctor understood my problem with high practice were doing awesome , actually my blood pressure was low and I had very serious infection in my ears I didn’t even know I had this problem just I had a weakness and dizziness but the doctor in few minutes Diagnosed the condition thank you so much
Visited December 2022
Review titled The Ivers Practice
Replied on 28 December 2022
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2022
The doctor had asked for me to book a telephone appointment to speak with them. The staff were very helpful in arranging this especially with everyone being so busy.
Visited December 2022
Review titled The Ivers Practice
Replied on 19 December 2022
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Biood test
Rated 4 stars out of 5
by Anonymous - Posted on 02 December 2022
A very pleasant and friendly nurse took my blood. She was efficient and the process was quick and easy.
Visited December 2022
Review titled The Ivers Practice
Replied on 05 December 2022
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2022
Extremely happy with all aspects of this surgery from booking appointment with an extremely helpful receptionist and then my appointment with their in-house physiotherapist who was very thorough and professional. Great service.
Visited December 2022
Review titled The Ivers Practice
Replied on 08 December 2022
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Phone consultation
Rated 3 stars out of 5
by Nicholas Mann - Posted on 24 December 2022
I has a phone consultation booked for yesterday at 9.10, Iver Medical Centre text me to say it could be any time in the day - they triad to call me once (my phone service wasn't great, so I moved to a better place for service) they didn't try again and I had no number to call back on. Not great service.
Visited December 2022
Review titled The Ivers Practice
Replied on 28 December 2022
Dear Nicholas, Thank you for sharing your feedback and we shall take your comments on-board. We are sorry that your experience didn’t match your expectations on this occasion. If you wish to discuss the matter further, please contact our practice manager in writing. Many thanks, The Ivers Practice
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Review titled Great practice
Rated 5 stars out of 5
by Diana Deboo - Posted on 23 December 2022
The medical centre have taken great of my son who has recently been quite poorly. Quick prompt action from the receptionist and the doctor too!
Visited December 2022
Review titled The Ivers Practice
Replied on 28 December 2022
Dear Diana, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Telephone service too lengthy
Rated 3 stars out of 5
by Antoinette Keane - Posted on 29 November 2022
I called this morning for an appointment at 8:31 am. There was a busy signal. After three tries I was in the queue. I was 18th, then 10, then 5 and then I got the ringing tone (35 mins later) and then the line went dead. I started again, 18th in the queue and then 35 mins later I got through to reception. I tried to use the app but it was down. Great clinic but more attention needs to be on the phone systems.
Visited November 2022
Review titled The Ivers Practice
Replied on 29 November 2022
Dear Antoinette Keane, Thank you for sharing your feedback and we shall take your comments on-board. We are sorry that your experience didn’t match your expectations on this occasion, if you wish to discuss the matter further, please contact our practice manager in writing who will fully investigate your concern. Many thanks, The Ivers Practice
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Review titled HRT
Rated 4 stars out of 5
by velvet shepherd - Posted on 23 November 2022
I had problems getting part of my HRT prescription from the local chemist, so the pharmacist at the GP’s communicated with the doctor to try and find an alternative, I received 3 calls in one day to keep me informed.
Visited November 2022
Review titled The Ivers Practice
Replied on 24 November 2022
Dear Velvet, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Excellent GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2022
There are often negative remarks made about this practice but I have always found them excellent. Again had a phone call follow up consultation which was perfect. Thank you
Visited November 2022
Review titled The Ivers Practice
Replied on 14 November 2022
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Treated like a human being
Rated 5 stars out of 5
by Anonymous - Posted on 18 November 2022
Saw the nurse (infected toe following a minor operation). She was kind, efficient, and gave me the time I needed to explain the problem and to ensure that I also had time to discuss other issues. At no time did I feel rushed or that I was being a nuisance. In essence I was treated as a human being and not as ‘a nuisance patient’. Thank you.
Visited November 2022
Review titled The Ivers Practice
Replied on 22 November 2022
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice