The Allan Practice
Calcot Medical Centre, Hampden Road, Chalfont St. Peter, Gerrards Cross, SL9 9SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant patient service
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
I had a telephone consultation with my GP. She was sympathetic, took time to understand my symptoms and explained the various treatment options and dosage regime. All my concerns were addressed and links promptly sent for tests and prescriptions. I am very impressed with quality of care and service.
Visited January 2024
Review titled The Allan Practice
Replied on 15 April 2024
Dear Patient, We would like to thank you for sharing your positive feedback with us about the care you received at The Allan Practice. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. I am also pleased to hear how good and caring the doctor was with your concerns. The care of our patients is very important to us and it’s always nice to hear such positive feedback. With best wishes, The Management Team, The Allan Practice at Calcot Medical Centre
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Review titled Fully excellent Doctors practice.
Rated 5 stars out of 5
by Ian Convery - Posted on 13 September 2024
On the visit date outlined my medical issue was diagnosed very quickly after a quick inspection - and a screen shot picture and text was displayed to me with a full explanation of the condition and treatment which in this case was a cream prescription. I was much relived by the diagnosis, - explanation, and - being given a prescription in my hand, and was soon off to the local pharmacist for the medication, after expressing very many thanks to my doctor. The medication was applied as instructed within hours of my visit. My medical issue started to clear very quickly and was cleared well within 7-10 days. I was well pleased with the end result especially as I am aware that there is currently a lot of pressure on medical services on going.
Visited November 2023
The Allan Practice has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Amanda Wolfe - Posted on 14 September 2023
Couldn't ask for better support. Always able to get through to the surgery. Dr's appointments are very timely and most recently seen same day (within an hour) dor an urgent appointment. Great service and follow up from both Dr and secretary. We're so lucky to be registered with the practice and the whole team do an amazing job. Can't praise highly enough.
Visited September 2023
Review titled The Allan Practice
Replied on 15 September 2023
Thank you Amanda. I appreciate your time in providing feedback, and a good one at that! Over the years, technology has brought in many changes to the way GP's practice but we have always tried to hold on to traditional values and remain patient-centric. Many thanks again. Dr. Gurjit S. Dhesi
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Review titled Great practice.
Rated 5 stars out of 5
by john umney - Posted on 23 August 2023
I telephoned at 940 on Tuesday. Described my symptoms to our doctors secretary who asked if I could attend an emergency surgery at 1020 which I accepted. On being examined I took my prescription to the chemist And back volunteering at 1115. A very efficient, caring surgery as always. We have been with them for many decades. Thank you.
Visited August 2023
Review titled The Allan Practice
Replied on 15 September 2023
Thank you John. We do all try to help people as quickly and as efficiently as possible and I am delighted to read that you have appreciated this over the years. As you will see from our multiple 5* reviews, you are not the only one! Kind regards, Gurjit
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Review titled Excellent practice
Rated 5 stars out of 5
by Jean Ann Brookman - Posted on 09 July 2023
As a new patient at the Allan Practice I have nothing but high praise for the excellent professional care provided. My recent experiences on having to use the services of the practice was exemplary. I benefited from the efficient, friendly and prompt actions of the secretary and the professional, knowledgeable, caring and thorough approach of the GP. I consider myself fortunate to be the patient of a practice with such a great ethos. This is a great team who truly delivers excellent patient care. I am impressed and feel fortunate to have found a practice that demonstrates the best of the NHS. An ideal standard for all practices
Visited July 2023
Review titled The Allan Practice
Replied on 14 July 2023
Thank you Jean, and welcome to the area! I am delighted to hear that you have already discovered the best aspects of our practice (also reflected in the many other reviews here). Working in the NHS is a particularly difficult thing at present but we will always try to make the best of the resources available to us. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Wonderful people
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2023
My husband recently fell terminally ill and died. Everyone at the practice was supportive, responsive,sympathetic and most helpful, from the medical to the office staff.
Visited July 2023
Review titled The Allan Practice
Replied on 14 July 2023
Thank you for taking the time for providing feedback. I am so sorry for your loss but pleased to hear that you felt well supported at all levels through what must have been a very difficult time for both of you. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Outstanding practice and patient care
Rated 5 stars out of 5
by Mrs C - Posted on 07 July 2023
I have been so impressed with the Allen Practice since moving to the area in April 22. I have had an increasing number of health issues and feel blessed to be with such an exceptional practice. To make appointments you contact your Doctor's secretary resulting in shorter waiting times to actually be spoken to for appointments. The secretary knows who you are, is extremely personable and is efficient in dealing with enquiries. Messages are taken and passed on to other members of staff who do get back to you. I have always been able to be helped with either an in-person appointment or telephone appointment or a call-back. I have an exceptional GP who has provided me with a first class service. He is meticulous in his role and goes the extra mile to ensure that he diagnoses conditions accurately to provide the best treatment. He goes out of his way to contact other specialists and Consultants. He is extremely personable and an exceptional communicator explaining everything at an appropriate level for me as a patient. He offers me the opportunity to ask further questions and always has time to talk to me. Three of the consultants that I am under have all separately stated what an exceptional GP I have as he has contacted them regarding my treatment to ensure that I have complete wrap around care. In my GP's absence, I have also been seen by other GPs, who are equally as knowledgeable and efficient. The Practice team of nurses have worked well in conjunction with my GP to support my needs and I am seen by them regularly. All staff know me as a patient and liaise with each other to support my both my medical and emotional needs. The practice is efficient and appointments run on time. It is so refreshing to have found such an exceptional GP and Practice. This is such a difference to any of my previous experiences of GP Practices. Other GP surgeries could learn a lot by following the Allen Practice's model for patient services.
Visited June 2023
Review titled The Allan Practice
Replied on 14 July 2023
Thank you Mrs. C - I am grateful for your comprehensive review which just about sums up the type of practice we strive to be. It is also warming to hear that hospital consultants recognise our virtues as a practice. Like you say (and with the risk of sounding biased), I also feel that other practices would work better with a personal-list / personal-secretary system like us. Kind regards. Dr. Gurjit S. Dhesi
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Review titled Wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2023
The Allan Practice have always been efficient at providing our family with care. We have a small child and our regular Doctor plus other duty doctors and nurses have always been able to see us at short notice, or provide a telephone conversation. I wouldn't hesitate to recommend them.
Visited May 2023
Review titled The Allan Practice
Replied on 16 May 2023
Thank you. I am pleased to hear that you are happy with the care that you have received over time. We are very excited to be able to have sole access to the whole Calcot building in the near future. This should allow patients to have access to more services locally, as well as allowing us all some breathing space in our extremely cramped current premises. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Exceptionally supportive practice
Rated 5 stars out of 5
by Julia O - Posted on 18 May 2023
Having relocated from Australia with numerous complex health conditions I was nervous to find a good GP. To my delight the Allan Practice have been exceptional. The team showed a genuine interest in my concerns and have delivered professional, supportive care. After a new diagnosis they were diligent thorough and shown great empathy ensuring I had the best medical care but also being very empathetic to my concerns. It’s a breathe of fresh air finding a team so attentive. Thank you for all your help and support, you gave me peace of mind during a difficult time. I cannot recommend this practice highly enough. Thank you
Visited May 2023
Review titled The Allan Practice
Replied on 24 May 2023
Hi Julia. Thank you for your feedback and welcome to England! I am glad that move has gone smoothly from the medical perspective and that you have felt well supported and understood by the practice. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Outstanding care
Rated 5 stars out of 5
by Nicola Sears - Posted on 21 July 2023
My father suddenly outside the surgery in his vehicle two doctors my own included dropped everything in an attempt to save his life. They had to forcibly secure entry to the vehicle. As well as a superb GP who has greatly assisted me In a life threatening medical emergency I cannot express my thanks enough to their valiant attempts to save my father. It brings great comfort to know if they couldn’t save him no one could.
Visited May 2023
Review titled The Allan Practice
Replied on 15 September 2023
Thank you. I am sorry for your loss but I will make sure that your kind comments are shared with the doctors who were involved in this. It's reassuring to hear that their efforts bring you some comfort. Kind regards, Dr. Gurjit S. Dhesi