The Allan Practice
Calcot Medical Centre, Hampden Road, Chalfont St. Peter, Gerrards Cross, SL9 9SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled 4-stars for first-class care over four decades
Rated 5 stars out of 5
by Sue - Posted on 20 September 2024
The team at the Allan practice must be praised for its efficiency, competence, courtesy and care. My concerns were dealt with thoughtfully from the moment of the first phone call and followed up promptly with a face-to-face appointment and tests. I had immediate confidence in the management of the problem. A positive initial contact with the practice brings a sense of relief that resolution is underway.
Visited September 2024
The Allan Practice has not yet replied.
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Review titled Very welcoming
Rated 5 stars out of 5
by Bruce - Posted on 06 September 2024
We applied to join the practice on Wednesday. Before doing so we telephone and received detailed guidance as to how to use the website. Last night , Thursday we received a welcoming confirmation that we had joined. I telephoned to enquire about how to book an appointment to the named secretary of the named Partner to whom we had been allocated. We were delighted to learn that we could telephone and talk to a person to do this. This was not possible at our previous practice and caused much frustration. In many ways they seemed not to want to see patients and made most dealings complex and created obstacles to human interaction. Both of the ladies to whom we spoke were clear and precise with their answers as well as being friendly and welcoming. Given the attitude of the previous practice we had been nervous about the application to join as we have moved house. We are very grateful that the Allan practice has been so welcoming. Thank you again.
Visited September 2024
The Allan Practice has not yet replied.
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Review titled Efficient practice
Rated 5 stars out of 5
by Stephen Clark - Posted on 30 August 2024
It has been a month of several tests and communications with the Allen Practice. I feel overwhelmed in their professionalism of care and responses.
Visited August 2024
The Allan Practice has not yet replied.
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Review titled Very Satisfied Customer!
Rated 5 stars out of 5
by Michele - Posted on 06 September 2024
When I contacted my GP Practice, my medical issue was triaged as potentially urgent and a same week appointment was offered by a friendly and supportive Secretary. GP’s knowledge and care was great, and I was especially pleased with the follow up calls and text messages I received to update me on the hospital referral process. Very happy with the service from start to finish and would recommend the Allan Practice to others.
Visited August 2024
The Allan Practice has not yet replied.
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Review titled Brilliant response to plea for urgent help
Rated 5 stars out of 5
by John Andrews - Posted on 06 June 2024
I had an attack of gout early in the morning, called my GP’s lovely Secretary to ask for an urgent prescription of Colchicine, she obtained it and it was at my pharmacy in time to collect the medication within 3 hours of my request. Brilliant
Visited June 2024
Review titled The Allan Practice
Replied on 06 June 2024
Dear John, Thank you so much for taking the time to leave this review. We really appreciate your feedback and this will be passed on to our amazing team. With best wishes, The Allan Practice at Calcot Medical Centre
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Review titled Excellent Practice, Exemplary Doctor
Rated 5 stars out of 5
by Anthony Hall - Posted on 24 April 2024
I have been with this practice for over 20 years and without exception, the care, professionalism, expertise and human approach is always excellent. My recent experience is part of an annual health review which was carried out well with lots of supportive advice and feedback
Visited April 2024
Review titled The Allan Practice
Replied on 06 June 2024
Dear Anthony, Thank you so much for your super review. We are so pleased that you have received such good care from our practice. Your kind comments will be passed on to the team. Many thanks again, The Allan Practice at Calcot Medical Centre Management Team
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Review titled Remote Practice
Rated 2 stars out of 5
by Jeff Walton - Posted on 31 January 2024
I had a telephone consultation with my GP which was good. However as with many GP practices it is virtually impossible to get a face to face appointment within a reasonable time ie when you are unwell. By the time you see the doctor you will either be cured or dead. Frankly it seems that GPs have carried on as if the Covid Pandemic is ongoing.
Visited January 2024
Review titled The Allan Practice
Replied on 15 April 2024
Dear Mr Walton, Thank you for taking the time to feedback to us and for your positive comments about your consultation. I am sorry you were disappointed in not having a face to face appointment, we will always do our best to accommodate all our patients. We are now seeing and treating more people than before the pandemic. Our admin team work tirelessly to try and ensure the correct appointments are given to all our patients and I’m sorry if you felt the telephone appointment was not suitable on this occasion. Your comments and feedback have been passed back to the team. If you would like to discuss this further, please contact me on 01753 887311 and we will be happy to discuss any concerns with you. Mrs Haynes – Practice Manager for The Allan Practice at Calcot Medical Centre
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Review titled Paramedic patient visit
Rated 4 stars out of 5
by Anonymous - Posted on 26 January 2024
My 91 year old mother received a home visit to give her a medical check up. The service was excellent. The medic was thoughtful,thorough and when I spoke to him he was very professional and extremely helpful . An excellent service
Visited January 2024
Review titled The Allan Practice
Replied on 15 April 2024
Dear Anonymous, We would like to thank you for sharing your positive feedback with us about your care you received from The Allan Practice. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We will ensure that your positive comments are passed back to our team.
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Review titled Helpful & Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
Appointment was easy to make and I received reminders by text. Saw my GP on time and was given great advice guidance and reassurance.
Visited January 2024
Review titled The Allan Practice
Replied on 06 June 2024
Thank you so much for taking the time to share your kind words and positive experience with us. Your feedback is truly valued, and it motivates us to continue delivering the highest standards of service. If you have any further questions or need assistance in the future, please don't hesitate to contact us.
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Review titled Very efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
I was called in 10 mins early for my appointment. The Dr was very understanding and efficient in dealing with my issue. She made me feel very valued
Visited January 2024
Review titled The Allan Practice
Replied on 15 April 2024
Dear Patient, We would like to thank you for sharing your positive feedback with us about the care you received at the Allan Practice. We are delighted to hear that your experience was a positive one and that you were seen early for your appointment. The care of our patients is very important to us and it is always appreciated and nice to hear such positive feedback. We will pass this on to our team. Kind regards Mrs Haynes – Practice Manager for The Allan Practice, Calcot Medical Centre