Shore Medical
Shore Medical, Mansfield Road, Parkstone, Poole, BH14 0DJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Shore Medical.
Reviews
-
Review titled Great practice
Rated 5 stars out of 5
by Steph - Posted on 07 February 2023
The surgery is always welcoming. When I have filled in a e consult form, they are always very quick to call and sort an appointment or the Drs are quick to try and help sort whatever the problem may be. We normally have to go for my child and I know we can trust the service. A very good practice.
Visited February 2023
Review titled Shore Medical
Replied on 08 February 2023
Thank you for taking the time to leave us with your very kind review. Very glad to hear you had a positive experience with our online system and the care received by our team of doctors. The team will be thrilled to hear this. Thank you again, Jennifer, Patient Services Deputy Manager
-
Review titled Caring and professional
Rated 5 stars out of 5
by Anonymous - Posted on 03 March 2023
A very positive experience at the practise. I found the practise welcoming, I was seen on time and the people were very professional and caring.
Visited February 2023
Review titled Shore Medical
Replied on 18 April 2023
Thank you for taking the time to leave us with your very kind feedback which is much appreciated. The team will be delighted to hear this. Kind regards, Jennifer, Deputy Practice Manager
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2023
I moved to this practice a few years ago and have nothing but praise for the staff I have seen there .. pleasant, polite and with a sense of humour which can make sensitive visits less stressful .. I have been offered fast appointments when I needed one and those appointments have been on time .. thank you :-)
Visited January 2023
Review titled Shore Medical
Replied on 19 January 2023
Thank you for your kind feedback which we are delighted to receive. Everyone tries their very best and we try to make all appointment as stress free as possible ensuring our patients feel safe and relaxed. We are also very pleased to hear your appointments have been on time. Kind regards Thank you again. Jennifer Deputy Patient Services Manager
-
Review titled Fast appointment
Rated 5 stars out of 5
by matthew ely - Posted on 17 January 2023
Having filled the online consultation form in I received a call within 30mins and an appointment within an hour Whilst there are many and I am sure genuine reports of appointment delays this certainly wasn’t my experience Took time to listen and assess my needs
Visited January 2023
Review titled Shore Medical
Replied on 19 January 2023
Thank you so much for your lovely feedback which we are so happy receive. We are delighted to hear you received care and attention so quickly. The team work very hard so that our patients are treated as soon as possible. Thank you again. Kind regards Jennifer Deputy Patient Services Manager
-
Review titled Long Term Condition
Rated 3 stars out of 5
by Anonymous - Posted on 18 January 2023
Turned up in good time for appointment only to be told the appointment booked on linewas not confirmed so it appears to be my fault the ststem is useless and I should be able to speak tp a human. When I tried to ring earlier to confiirm there was a message not to ring unless absolutely necessary.Waste of time.
Visited January 2023
Review titled Shore Medical
Replied on 19 January 2023
Thank you for your feedback. In order to look into this please can you either call us on 01202 741370 or email us via admin.parkstone@nhs.net Thank you. Jennifer Deputy Patient Services Manager
-
Review titled A wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2023
Parkstone Tower Practice is a marvellous practice. The care I have received has been amazing over the years and especially since I was diagnosed with ovarian cancer in 2016. All the doctors I see are unfailingly kind and understanding. I feel that I am known as a person and my history etc is familiar to the GP I see or speak to. I use the Klinik online service which is simple to use and extremely useful. I always receive a very rapid response and I have never had to wait for a face-face appointment. I feel wrapped around with care. The reception staff are also wonderful. They are so kind and helpful, both on the telephone and in the practice. My husband had a recent TIA (mild) and the response from the GP was immediate. A phone call straight after we contacted 111 and a hospital appointment for all the tests next day. Amazing. A GP has texted me to follow up on a consultation to check on how I am doing or to pass on information. I know how busy GP surgeries are, so this level of care for patients is phenomenal. I have confidence going forward with my health issue because of my GPs.
Visited January 2023
Review titled Shore Medical
Replied on 09 January 2023
Thank you so much for this really kind feedback. I am delighted to hear both you and your husband are happy with our service and care. I am also pleased to hear you have found the Klinik service so helpful. Everyone works so hard to deliver the best possible care and sharing this feedback to the whole team will definitely put smiles on their faces, thank you again. Kind regards, Jennifer , Deputy Practice Manager
-
Review titled I can’t fault the service
Rated 5 stars out of 5
by Paul T - Posted on 03 December 2022
I completed an online referral late on Friday afternoon and was seen by a doctor on the morning of the next day. Thank you for being open on a Saturday.
Visited December 2022
Review titled Shore Medical
Replied on 05 December 2022
Thank you for your kind feedback which is wonderful to hear. I am so glad to hear you were treated and seen so quickly. I shall share this with the team. Thank you again. Kind regards Jennifer, Deputy Practice Manager
-
Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2022
I would first like to praise the Klinik system for enabling me to communicate my escalating asthma symptoms to my GP surgery . My Gp then acted upon information swiftly and I recieved a thorough consultation. I was reassured and very happy with the care I recieved thankyou Parkstone Tower Practice.
Visited December 2022
Review titled Shore Medical
Replied on 30 December 2022
Thank you for your very kind review. We are thrilled to hear you had such a positive experience with the Klinik system and a good appointment with the doctor. I shall share this feedback with the whole team who be delighted to hear this, thank you again. Kind regards, Jennifer, Deputy Practice Manager
-
Review titled Efficient and friendly
Rated 5 stars out of 5
by Catherine Robertson - Posted on 04 November 2022
All my questions were answered and the receptionist and the GP were friendly and helpful. I felt that my problem had been dealt with fully but also quickly
Visited November 2022
Review titled Shore Medical
Replied on 08 November 2022
Thank you for taking the time to leave us with this lovely review. The team work so hard and will be thrilled with this feedback, thank you again. Kind regards, Jennifer, Deputy Practice Manager
-
Review titled Excellent staff
Rated 5 stars out of 5
by Aaron - Posted on 04 October 2022
Staff are very helpful and will always try to find the best possible way of helping you. They will recommend a variety of different ways to help you and let you decide which option is best for you
Visited October 2022
Review titled Shore Medical
Replied on 04 October 2022
Thank you for your kind comments, the staff work incredibly hard and always do their very best for our patients. They will be delighted with this feedback, thank you again. Kind regards Jennifer Deputy Practice Manager