PARKSIDE GROUP PRACTICE
27 Wyche Grove, South Croydon, Surrey, CR2 6EXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Valerie kennedy - Posted on 31 August 2023
On completing the online request for an appointment I was contacted almost immediately and given an appointment within the hour.
Visited August 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 05 September 2023
Dear Valerie Many thanks for letting us know that you were contacted almost immediately after submitting your request. It is great to know that our triage system, Klinik, is working well for you. I will share your comments with our team. Thanks Rebecca Cook Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Valerie kennedy - Posted on 28 July 2023
After getting a very quick response after I messaged the practice for an appointment,I saw a very thorough doctor who did numerous tests and examinations.I came away pleased that I had such prompt and good treatment.
Visited July 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 22 August 2023
Dear Valerie Thank you for your feedback. The team are working really hard, so it's great to hear that we are providing the treatment that you need in a timely manner. Many thanks Rebecca Cook Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Valerie kennedy - Posted on 17 July 2023
The care and attention I have received at this practice is second to none,both from the doctors and recently from the nurses who have done all they can to help me.
Visited July 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 20 July 2023
Dear Valerie Thank you very much for your kind comments. I am so pleased that the care and attention that you have received has been second to none! I have shared your feedback with the whole team. Thanks again Rebecca Cook Practice Manager
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Review titled Great help from the practise
Rated 5 stars out of 5
by Audrey - Posted on 21 June 2023
Yesterday I had a phone appointment. The person I spoke to was excellent, gave me lots of helpful advice and was very inspiring
Visited June 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 04 July 2023
Dear Audrey Thank you for taking the time to leave a comment. The practice is working hard to keep up with patient demand and your feedback is very welcome. I will share your comment with the whole team. Thanks Rebecca Cook Practice Manager
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Review titled Fantastic surgery in every way
Rated 5 stars out of 5
by Anonymous - Posted on 29 May 2023
I have had to visit my surgery more frequently this year and I cannot rate it highly enough. Receptionists, GPs, nurses and HCAs are all wonderful, supportive, reassuring and so friendly
Visited May 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 21 June 2023
Thank you your kind comments. The team is working extremely hard to manage patient demand at the moment and your review has really given us a boost! Many thanks Rebecca Cook Practice Manager
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Review titled Good assessment
Rated 5 stars out of 5
by V McKenzie - Posted on 22 May 2023
I highly rate the physiotherapist who attended to me Was able to problem straight away and her follow up showed care and interest in her patient
Visited May 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 24 May 2023
Thank you very much for taking the time to leave a comment. It is great to hear that you highly rate our physiotherapist and I will pass your feedback on to them. Thanks again! Rebecca Cook Practice Manager
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Review titled Worst practice
Rated 1 star out of 5
by Anonymous - Posted on 28 June 2023
I had a 24hr ecg done at Purley War Memomiral hospital this was requested by my practice . I called them 10 times to see if they have received my results for my ECG . Each time they said they have not so I called Cardiology dept at Croydon University Hospital and they told me they sent the results to the practice on the 25/05/2023
Visited May 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 04 July 2023
Hi there, I am extremely sorry to hear about your experience of trying to obtain the results of your ECG. This is clearly not the service we wish to provide our patients. As your review is anonymous, can you please contact me via Klinik on our website so that I can investigate? Thanks Rebecca Cook Practice Manager
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Review titled Visit with confidence
Rated 5 stars out of 5
by Norman - Posted on 04 May 2023
Well received & informed about my COVID injection.All aspects covered to boost the patient's confidence.
Visited May 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 17 May 2023
Dear Norman Thank you for taking the time to comment. Feedback is always appreciated and I will share with the whole team. Thanks Rebecca Cook Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Steven Martin - Posted on 20 May 2023
The doctor I saw was very helpful and very friendly I would definitely recommend the service the treatment I received I was very happy with
Visited May 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 22 May 2023
Dear Steven Many thanks for your feedback. It gives us a real boost to hear that you would recommend the service that we offer at Parkside. I will share your comments with the whole team. Thanks Rebecca Cook Practice Manager
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Review titled Very pleasent and thorough
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2023
I was very pleased with the thorough and pleasant way I was treated during my last appointment with the GP.
Visited May 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 22 May 2023
Thank you for taking the time to comment. I am pleased to hear that you have a good experience at Parkside. We always appreciate feedback and I will share your comments with the whole team. Thanks Rebecca Cook Practice Manager