Olive Medical Centre
3 Lime Street, Blackburn, BB1 7EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful staff
Rated 3 stars out of 5
by Anonymous - Posted on 30 October 2024
Could not get through to the phones at 8.15 in the morning when attempting a few times, although later on the Deputy Practice Manager was really helpful and managed to sort it for me. Really appreciate it as the appointment was much needed.
Visited October 2024
Olive Medical Centre has not yet replied.
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Review titled Busy practice
Rated 5 stars out of 5
by Bash - Posted on 21 August 2024
All my family members have been with this practice for lots of years,we appreciate they are busy we have not had any issues with them ever.Every practice is busy we get our repeat prescriptions on time sometimes it takes a bit off time to get through like all companies every time we need them we ring first thing and always get through or we try again a bit later on if we can’t get through life is to short you need to get on with everyone.
Visited August 2024
Olive Medical Centre has not yet replied.
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Review titled Great service
Rated 3 stars out of 5
by Anonymous - Posted on 30 October 2024
I was awaiting a diabetic call back for nearly 2 months from Accrington after mutiple calls. I rang the surgery and spoke to the deputy manager about my concerns. She was very understanding and took the time to listen to my concerns. I received a message the same day with an appointment. I know this surgery gets a lot of flack but when I’ve needed help or advice I’ve always got it. Thankyou
Visited July 2024
Olive Medical Centre has not yet replied.
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Review titled Awful experience every time
Rated 1 star out of 5
by Shiz - Posted on 03 July 2024
I’ve stop going to the doctors due to never being called back or waiting time on phone has such a big cue. Also once when I had bloods had to ring them for them to say pick up medicine from pharmacy. Never got told what medicine was for till pharmacy confirmed I have UTI. Shocking also last call I made for my son I waited for 2 hrs 40 minutes till I was second in line and then I get a voice sorry no one to take call at present call back later. Shocking. I went private and paid for my treatment. And in process of no longer being treated by this surgery for myself and all my family.
Visited June 2024
Olive Medical Centre has not yet replied.
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Review titled Great service from Nurse
Rated 3 stars out of 5
by Mumt - Posted on 03 January 2024
Had a telephone appointment with the practice nurse tonight. She took the time to listen to me, offered great advice, she was very thorough, kind and polite. A very nice change, made to feel valued
Visited January 2024
Olive Medical Centre has not yet replied.
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Review titled Shocking service
Rated 1 star out of 5
by Mr Bax - Posted on 03 January 2024
Waited 50 mins to get through on the phone, then told someone will call me back to confirm an appointment time. After waiting the full day I called them back after 6pm (waited over 30mins). Was told the call back will now take place the following morning. Got a call the following morning with an appointment time to see a GP who ended up only being a clinician and wasn’t able to prescribe any medications until she consulted a GP, was told someone will call back to confirm. Waited till 4pm to get a call to say GP Will prescribe some steroids which will be with pharmacy in 30 mins. I went to collect over n hour later to be told nothing has come through. I rang the surgery to check and was told it could take upto 48hrs for it to be processed. So I’ve been waiting now 2 days for some medication. What a poor service again. Nobody in the community has anything positive to say about this practice.. when will anything change, time to close them down!
Visited January 2024
Olive Medical Centre has not yet replied.
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Review titled My Great GP Practice
Rated 5 stars out of 5
by Mrs. Farzana Ibrahim - Posted on 15 January 2024
Great New Doctor… One Of the Very Best- After Main Doctor - Who Used To Own The Surgery… Honestly Can’t Ask For A Much Better Doctor - Than The New Doctor… No Appointment Time Delay. No Sitting Around At All In The Waiting Area. Takes Us In On Time - Straight Away. Gives Us Plenty Of Good Advice. Listens Carefully To Patients Meeds & Concerns. And Takes Appropriate Action And Gives The Correct Medications As Well. New Doctor - Gives Us An Appointment Straight Away. Even Though We Don’t Have Or Arranged An Appointment Beforehand With Him - In All Emergencies Or Urgencies. Top Man.Thank You…
Visited December 2023
Olive Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2023
They provide a friendly and excellent service. The staff know what they are doing and add to the experience.
Visited October 2023
Olive Medical Centre has not yet replied.
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Review titled Improvement is astounding
Rated 5 stars out of 5
by Ani - Posted on 20 October 2023
Review: I've been with this practice for more than 10 years and the improvement in this last year is astounding. The receptionists are doing an excellent job and actually listen to you now and go the extra mile. One of the team rang me back 3 times to ensure my problem was sorted. Please please keep this up. It's really needed and you obviously have the potential to be a great practice
Visited October 2023
Olive Medical Centre has not yet replied.
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 October 2023
I had a review appointment with the nurse, she was amazing, polite and attentive, she handled and listened to my concerns, I am grateful, thanks a lot
Visited October 2023
Olive Medical Centre has not yet replied.