Olive Medical Centre
3 Lime Street, Blackburn, BB1 7EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2023
I visited yesterday for general check up. The nurse who took my vitals was amazing. She was understanding and very helpful. She knew what she was doing and recommended blood tests. The environment of surgery was welcoming and reception staff was wonderful.
Visited October 2023
Olive Medical Centre has not yet replied.
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Review titled Really helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 13 October 2023
I was discharged from hospital and needed some items for a kidney drain I came home with. I went back to the hospital and contacted the district nurses and going round in circles with not much help with what I needed. I visited the surgery for help and the practice manager could see that I was in pain, struggling and not managed to get anywhere she went out of her way to phone and around and get me the answers I needed and sort out my problem. I have alot of health problems and it’s nice when staff go out of their way to help you.
Visited September 2023
Olive Medical Centre has not yet replied.
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Review titled Went the extra mile
Rated 5 stars out of 5
by Haamid - Posted on 15 August 2023
The Gentleman at reception and my Dr provided an excellent service in carrying out an urgent request. Both went the extra mile. They sympathised with my situation and acted promptly. Many thanks.
Visited August 2023
Olive Medical Centre has not yet replied.
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Review titled Very unprofessional
Rated 1 star out of 5
by Anonymous - Posted on 24 August 2023
I went to get my bloods done the doctor sent me to get my bloods however only checked for vitamin b rather than chr k for everything else. He then called me 4 days later to send me to get my bloods taken again how crazy is that a doctor doing things like that wow. They are not bothered
Visited August 2023
Olive Medical Centre has not yet replied.
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Review titled Average
Rated 3 stars out of 5
by Anonymous - Posted on 15 August 2023
There has been an improvement in handling of calls made and support given by the staff at reception. However, the appointment system is still difficult, particularly for professionals working full time. Also, there is a long waiting time/delay to see the doctor in reception despite having an appoinment.
Visited August 2023
Olive Medical Centre has not yet replied.
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Review titled Outstanding Support
Rated 5 stars out of 5
by Zahid Aziz - Posted on 22 August 2023
The doctor was excellent from the point of contact to completion of the process. He discussed the issue on Thursday afternoon. Did physical check by Friday 12 pm. Additional scan check appointment given by 7 pm on same Friday. Locally checked on Sunday morning 11 am. Final results by Tuesday 5 pm. The outcome was positive for me throughout this process from Thursday to Tuesday (all with 6 days). Unheard of this type of service has been provided by the the doctor, the surgery, reception staff and local scan team. Excellent, outstanding, fantastic, marvelous, amazing. Thank you everyone at the surgery for your wonderful service, help and support.
Visited August 2023
Olive Medical Centre has not yet replied.
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Review titled Positive experience
Rated 5 stars out of 5
by Rozeena Tufail - Posted on 18 August 2023
Delighted with my face to face consultation at the practice. I felt well informed of the benefits and risks of the treatment. I would like to say thank you to the helpful and kind receptionists and GPs at the surgery who spoke and to me so respectfully.
Visited August 2023
Olive Medical Centre has not yet replied.
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Review titled Waiting gorever
Rated 1 star out of 5
by Anonymous - Posted on 24 July 2023
I called at 2pm and I was in the queue at number 2 50 minutes later still in the queue at the same position so I put the phone down This is ridiculous totally unacceptable
Visited July 2023
Olive Medical Centre has not yet replied.
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Review titled Staff Are Very Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2023
I found that the speed of service was outstanding, and the staff in the reception area, as well as the GP, were very professional and understanding. Would recommend this service to all in the near area.
Visited June 2023
Olive Medical Centre has not yet replied.
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Review titled Felt ten times worse after I left the surgery.
Rated 1 star out of 5
by Anonymous - Posted on 07 June 2023
I was made to feel my acne is not that bad. Explained to the doctor it is affecting me mentally . Looked at me like I was exaggerating. I explained I wasn't to be referred . " yes I can do that but that can take years" . Not very helpful and made me feel like I was wasting time.
Visited June 2023
Olive Medical Centre has not yet replied.