Oak Tree Medical Centre
273-275 Green Lane, Ilford, Essex, IG3 9TJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2024
My clinician was really helpful and supportive while doing my blood tests. She actually made me feel confident and everything went smooth
Visited February 2024
Oak Tree Medical Centre has not yet replied.
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Review titled Not great practice
Rated 2 stars out of 5
by Anonymous - Posted on 16 February 2024
Impossible to get appointment. I look at the clock and call 10second to 8 so i might be the first however their lines are busy at that time as well. I did on line consultion with the doctors name to speak to him and i get a physiotherapist call instead before i pick it up, its disconnected. Call the surgery where the receptionist is utterly rude and say i missed my appointment she can't do anything about it. I am already going for physiotherapy in the hospital and i said i need to see or speak to the doctor but after arguments she tell me oh ok someone will call you on friday waited all day with extreme pain for 2 days no one called. The receptionist in the surgery ard extremely rude and doesn't listen at all. Your referral are delayed.
Visited February 2024
Oak Tree Medical Centre has not yet replied.
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Review titled V poor
Rated 1 star out of 5
by Sara - Posted on 13 March 2024
Contacted for appointment for urgency, got online appointment after 5 days! On the day of appointment without physical checkup, gp send me message ‘symptoms looks like …. I have prescribed the medicine collect it from pharmacy’ If that was the response they should treat me on the same day! I had to rush to the hospital only for certain antibiotics. In fact the burden on the a&e is because of the go poor performance and timely treatment, otherwise I won’t be going to a&e Overall very dissatisfied from the local GP!!!!!
Visited January 2024
Oak Tree Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 16 January 2024
Was seen on time and was told i needed a blood test. While waiting to book a blood test I see the nurse and asked if could be done While I was there and she fitted me in straight away
Visited January 2024
Oak Tree Medical Centre has not yet replied.
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Review titled Too busy and Irresponsible
Rated 1 star out of 5
by Karam subhani - Posted on 01 February 2024
Such a waste this place is. They referred my wife pregnancy to the hospital but after 5 weeks of waiting when I call the hospital to ask when we will start getting appointments from the hospital they told me that they haven’t got any referral for my wife from oak tree. I ended up doing the referral myself. The first appointment should be in between 8 to 10 weeks time for any pregnant girl and we have gone up from this period because of their mistake and also my wife has suffered some difficulties and infection in those 5 weeks and we were mostly hoping everyday we will get appointment today or tomorrow and will be seen by the hospital maternity department.
Visited January 2024
Oak Tree Medical Centre has not yet replied.
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Review titled Totally unconcern
Rated 1 star out of 5
by Mihaela Rotaru - Posted on 27 November 2023
So disappointed with this place, some of the doctors/nurses are kind but very hard to get there, to receive appointment, they only know to say “we don’t have any appointment today” in the morning at 9 o’clock, day by day… until you don’t go there at the practice, shout, exagerate, beg for help, attention… at the phone you don’t solve nothing! So dissatisfied!
Visited November 2023
Oak Tree Medical Centre has not yet replied.
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Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 06 October 2023
I am a vulnerable patient and as such I am told to take the flu jab every winter. I booked an appointment online. One hour passes and I am still waiting. When I go to complain to the receptionist about this, she tells me I can only continue waiting, and that by talking to her, I am holding up the queue, despite her two colleagues being free. Was spoken to very rudely on top of the awful service.
Visited October 2023
Oak Tree Medical Centre has not yet replied.
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Review titled Excellent practice nurse
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2023
I would just to thank the nurse that deals with my health issues. Over the years that l have attended the practice I have found her to be helpful and supportive. She always takes time to listen, and more importantly, she would always explain how to use my meditation, how they work, and the effects on my health, dietary advice etc. Much appreciated.
Visited August 2023
Oak Tree Medical Centre has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2023
I have been here for more than 10 years and since then all of the doctors i have met have been kind and polite. I have never had a problem with this practice. I have had a doctor called dr henry as hes been my main doctor for a long time and has been giving me the right treatment for me to feel good. My children have came here and have has no complain
Visited July 2023
Oak Tree Medical Centre has not yet replied.
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Review titled Caring Practice
Rated 5 stars out of 5
by Surinder - Posted on 28 June 2023
Was seen by my preferred doctor who has always provided fantastic care and timely follow up. He combines experience and willingness to listen and discuss, he is an excellent doctor. I seldom have to wait more than a few minutes when I arrive for my appointment. Support staff are helpful
Visited June 2023
Oak Tree Medical Centre has not yet replied.