Oak Lodge Medical Centre
234 Burnt Oak Broadway, Edgware, Middlesex, HA8 0APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great care
Rated 5 stars out of 5
by Great care - Posted on 21 July 2024
I am very happy with my GP practice. When I wasn’t well and things went with misunderstanding, they offered an appointment to resolve if I needed treatment or referral themselves. They always referred me for my treatment needs. I have been having good experiences with my GP practice, very caring, kind, nice, respectful and understanding experiences lived. Thank you very much.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your wonderful review. We are pleased to hear that you have had positive experiences with our GP practice and that you found our team caring, kind, respectful, and understanding. It's great to know that your treatment needs were promptly addressed and that any misunderstandings were resolved efficiently. Your feedback is greatly appreciated. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Very informative
Rated 4 stars out of 5
by Arbnore Hoxha - Posted on 12 July 2024
During my appointment, the doctor was very good at making me understand my situation and what could be done about it.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Arbnore Hoxha, Thank you for your kind review. We are pleased to hear that the doctor was able to clearly explain your situation and the possible steps forward. Your feedback is greatly appreciated and helps us to continue providing informative and supportive care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Anca - Posted on 27 July 2024
The doctor was very helpful and polite.She was helping me with all my concerns .I am waiting for further results after referrals
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Anca, Thank you for your kind review. We are delighted to hear that you found the doctor helpful and polite, and that your concerns were addressed. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Good medical centre
Rated 5 stars out of 5
by Nitin - Posted on 27 July 2024
Very happy with the service Dr sorted out all my Problems listened to me Prescribed all my medicines Thank you
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Nitin, Thank you for your positive review. We are pleased to hear that you are happy with the service and that the doctor was able to address all your concerns and prescribe the necessary medications. Your feedback is greatly appreciated. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Busy Practice
Rated 5 stars out of 5
by David Roy Roberts - Posted on 10 July 2024
Dealt with very well by Reception & GP. Reception busy as usual with sometimes difficult individuals. Dealt with me efficiently. The GP who saw me 10am 9 July 2024 was engaging helpful & highly professional. A very good Medical Practitioner. Your system does not allow me to use his name.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear David Roy Roberts, Thank you for your kind review. We are pleased to hear that you were dealt with efficiently by both our reception team and the GP. It's great to know that you found the GP engaging, helpful, and highly professional. Your feedback is greatly appreciated and encourages us to continue providing high-quality care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Efficient and Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2024
The doctor had done his homework and knew what I had come for. He was friendly and responded to any questions that I had.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your positive review. We are delighted to hear that you found the doctor well-prepared, friendly, and responsive to your questions. Your feedback is greatly appreciated and encourages us to continue providing efficient and helpful care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Gary - Posted on 04 July 2024
Went there with a few things to be looked at was seen my doctor key really helpful doctor would highly recommend oak lodge they have some great GP working in the practice 5 star 🌟
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Gary, Thank you for your fantastic review. We are delighted to hear that you had a positive experience with our GP and found the service at Oak Lodge Medical Centre helpful. Your recommendation and kind words about our GPs are greatly appreciated. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Much improved service!!
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2024
I was impressed at how quickly and efficiently I was seen. The log in system was especially good as it removed the need to queue up to talk to the receptionist. I was seen promplty; no time wasted. Lovely doctor too who was very helpful and reassuring. A much improved experience!!
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your fantastic review. We are delighted to hear that you were impressed with the efficiency of our service and the check-in system. It's great to know that you found the doctor helpful and reassuring. Your positive feedback about the improvements is much appreciated. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Helpful practice
Rated 5 stars out of 5
by Mrs E C Ridge - Posted on 04 July 2024
The doctor was very helpful and polite. We are waiting for further results after referrals. We are waiting further feedback.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Mrs E C Ridge, Thank you for your kind review. We are pleased to hear that you found the doctor helpful and polite. We understand that waiting for further results can be a stressful time, and we appreciate your patience. Your feedback is greatly appreciated. Best regards, Management Team Oak Lodge Medical Centre
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Review titled In-house pharmacist
Rated 3 stars out of 5
by Anonymous - Posted on 08 July 2024
I didn’t know the appointment isn’t with GP? It was booked with the pharmacist. This was for a dermatology review!. He didn’t introduce his name nor his job title??? I had to ask him halfway through the consultation as to what his name was and whether he’s a GP or not?? Very misleading. He didn’t do a thorough examination, in fact he didn’t do an examination.. this was a review appointment as my son’s repeat prescription was rejected by GP. He just repeated the same prescription without any proper examination or history taking. Get a GP to see under 16. Not the pharmacist. It’s very professional to introduce yourself by name and by profession. He didn’t do that.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your feedback. We are sorry to hear about your experience and the confusion regarding your appointment. It is important for all our staff to introduce themselves and their roles clearly, and we apologise that this did not happen during your visit. We will address this issue to ensure better communication in the future. Your feedback is valuable in helping us improve our services. Best regards, Management Team Oak Lodge Medical Centre